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5.
Biomed Instrum Technol ; 33(6): 495-502, 1999.
Article in English | MEDLINE | ID: mdl-10626041

ABSTRACT

A marketing focus emphasizes the customer's perspective rather than the supplier's internal perspective. The needs of the customer determine what services are brought to the market and how they are supplied, marketed, and sold. The marketing orientation differs drastically from the production orientation on a number of key sales and marketing criteria. For example, technical innovation is seen as a means of locating new opportunities for firms with a marketing orientation, whereas a firm with production orientation sees innovation as a mechanism for cutting costs. Biomedical equipment service managers who adopt these marketing principles understand the subtle differences between products and services, and in doing so have become enlightened marketers. Enlightened service marketers define and articulate their services to the customer and provide the customer with good knowledge of the service(s) to be delivered, before they are actually delivered. The customer is able to achieve a comfort level with the service provided before it is provided.


Subject(s)
Biomedical Engineering , Marketing of Health Services , Administrative Personnel , Biomedical Engineering/classification , Biomedical Engineering/economics , Biomedical Engineering/organization & administration , Community-Institutional Relations , Consumer Behavior , Cost Control , Diffusion of Innovation , Humans , Technology
8.
J Clin Eng ; 21(4): 291-308, 1996.
Article in English | MEDLINE | ID: mdl-10159651

ABSTRACT

The Journal of Clinical Engineering conducted its eleventh annual survey of the salaries paid to biomedical/clinical engineering and technology personnel in U.S. hospitals. This paper reports the salary and work responsibility data obtained from 907 professionals in relationship to: Certification; Region of the U.S.; Teaching versus Nonteaching Facilities; Years of Experience; Education; Union Membership; and Gender. Data are included on Wage Increases and Job Responsibilities. Data are as of 12/31/95 and are compared with data as of 12/31/94. The average BMET I has 3.6 years of experience and earns $24,439 + $5,800 (nationwide mean + standard deviation). The average BMET II has 7.4 years of experience and earns $32,592 + $7,300. The average BMET III has 14.7 years of experience and earns $39,844 + $7,100. The average BMET Specialist has 16.1 years of experience and earns $44,484 + $10,400. The average BMET Supervisor has 15.4 years of experience and earns $42,939 + $8,500. The average Clinical Engineer has 11.7 years of experience and earns $44,844 + $9,600. CE Supervisors average 15.9 years of experience and have an average salary of $49,053 + $12,100. The overall group or department Director or Manager has 16.6 years of experience and earns $52,120 + $12,900 on average.


Subject(s)
Biomedical Engineering/economics , Maintenance and Engineering, Hospital/economics , Personnel, Hospital/economics , Salaries and Fringe Benefits/statistics & numerical data , Adult , Biomedical Engineering/classification , Biomedical Engineering/statistics & numerical data , Certification/economics , Data Collection , Educational Status , Female , Hospital Administrators/economics , Hospital Administrators/statistics & numerical data , Hospitals, Teaching/economics , Humans , Job Description , Maintenance and Engineering, Hospital/statistics & numerical data , Male , Personnel, Hospital/classification , Personnel, Hospital/statistics & numerical data , Professional Practice Location/economics , Professional Practice Location/statistics & numerical data , Sex Factors , Surveys and Questionnaires , Time Factors , United States , Workforce
10.
J Clin Eng ; 20(4): 272-89, 1995.
Article in English | MEDLINE | ID: mdl-10144455

ABSTRACT

The Journal of Clinical Engineering conducted its tenth annual survey of the salaries paid to biomedical/clinical engineering and technology personnel in U.S. hospitals. This paper reports the salary and work responsibility data obtained from 1,091 professionals in relationship to: Certification; Region of the U.S.; Teaching versus Nonteaching Facilities; Years of Experience; Education; Union Membership; and Gender. Data are included on Wage Increases and Job Responsibilities. Data are as of 12/31/94 and are compared to 12/31/93. The average BMET I has 3.2 years of experience and earns $25,460 +/- $6,600 (std. dev.). The average BMET II has 7.4 years of experience and earns $31,745 +/- $8,500. The average BMET III has 13.3 years of experience and earns $39,383 +/- $7,600. The average BMET Specialist has 13.3 years of experience and earns $43,090 /+- $1,700. The average BMET Supervisor has 14.7 years of experience and earns $42,930 /+- $7,600. The average Clinical Engineer has 10 years of experience and earns $43,169 /+- $11,100. CE Supervisors have an average 13.1 years of experience and an average salary of $47,776 /+- $11,300. The overall group or department Director or Manager has 15.5 years of experience and earns $51,982 /+- $14,000 on average.


Subject(s)
Biomedical Engineering/economics , Maintenance and Engineering, Hospital , Salaries and Fringe Benefits/statistics & numerical data , Age Factors , Biomedical Engineering/classification , Biomedical Engineering/statistics & numerical data , Certification , Data Collection , Educational Status , Female , Hospitals, Teaching/economics , Hospitals, Teaching/statistics & numerical data , Humans , Job Description , Maintenance and Engineering, Hospital/economics , Maintenance and Engineering, Hospital/statistics & numerical data , Male , Sex Factors , United States , Workforce
11.
J Clin Eng ; 19(3): 222-40, 1994.
Article in English | MEDLINE | ID: mdl-10135176

ABSTRACT

The Journal of Clinical Engineering has conducted its ninth annual survey of the salaries paid to biomedical/clinical engineering and technology personnel in U.S. hospitals. This paper reports the salary and work responsibility data obtained from 1,335 professionals in relationship to: Certification; Region of the U.S.; Teaching versus Nonteaching Facilities; Years of Experience; Education; Union Membership; and Gender. Data are included on Wage Increases and Job Responsibilities. Data are as of 12/31/93 and are compared to 12/31/92. The average BMET I has 3.7 years of experience and earns $25,464 +/- $4,838 (Std. Dev.). The average BMET II has 7.3 years of experience and earns $31,217 +/- $6,069. The average BMET III has 13.2 years of experience and earns $38,095 +/- $6,187. The average BMET Specialist has 14.3 years of experience and earns $43,017 +/- $9,322. The average BMET Supervisor has 14.2 years of experience and earns $41,194 +/- $7,844. The average Clinical Engineer has 8.4 years of experience and earns $42,392 +/- $7,630. CE Supervisors have an average 13.1 years of experience and an average salary of $47,403 +/- $9,561. The overall group or department Director or Manager has 15.5 years of experience and earns $52,245 +/- $13,567 on average. Wages are the highest on the East and West Coasts. The lowest wages are in the Southeast and Southwest. BMET wages advanced up to 5.1%, year to year. The highest quartile of Director/Managers now earns between $59,000 and $101,000 per year. Certified individuals variously earn up to $5,188 more than noncertified.


Subject(s)
Biomedical Engineering/economics , Job Description , Maintenance and Engineering, Hospital/economics , Salaries and Fringe Benefits/statistics & numerical data , Biomedical Engineering/classification , Biomedical Engineering/statistics & numerical data , Certification/economics , Educational Status , Female , Humans , Maintenance and Engineering, Hospital/statistics & numerical data , Male , Professional Practice Location/economics , Surveys and Questionnaires , United States , Workforce
12.
Eng Med ; 13(3): 157-8, 1984 Jul.
Article in English | MEDLINE | ID: mdl-6542887
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