The incidence and nature of complaints against dentists for the treatment of children in Israel from 1992-2011.

OBJECTIVES: Medical literature lacks information about complaints against dentists who treat children. The present study aimed to evaluate the reports filed to Medical Consultant International (MCI) regarding paediatric dentistry in 1992-2011. BASIC RESEARCH DESIGN: Most dentists in Israel (85%) are obliged by their professional liability insurance policy to report adverse events to MCI. Reports were analysed using a structured form that included demographic details of the treating dentist, patients and parents, type of treatment, the result and the dentist's attitude. MCI dental consultants' decisions were evaluated by two specialists in paediatric dentistry. RESULTS: The number of complaints per year is increasing. Complaints involved maltreatment (33%), case mismanagement (25%) and complications that required additional treatment (26%). Communication was problematic in 60% of cases. Only 16.7% of complaints developed into an actual lawsuit. Most complaints were against female general practitioners and against dentists who worked in community dental clinics located in peripheral areas. Treating permanent teeth increased to 3.6 times the probability of developing into a lawsuit. 59% of event records had missing data. Seventy-five percent of the cases rose from elective treatments while 25% concerned emergency treatments. One third of the cases required additional treatment in a hospital i.e. abscess drainage, foreign body swallowing or other physical damages. CONCLUSIONS: Better case selection and documentation, better training of dentists who treat children and more appropriate attitude toward patients and parents, are likely to reduce the number of complaints.

Shaking up the dental safety-net: elimination of optional adult dental Medicaid benefits in California.

In July 2009, California eliminated funding for most adult non-emergency Medicaid dental benefits (Denti-Cal). This paper presents the findings from a qualitative assessment of the impacts of the Denti-Cal cuts on California's oral health safety-net. Interviews were conducted with dental safety-net providers throughout the state, including public health departments, community health centers, dental schools, Native American health clinics, and private providers, and were coded thematically using Atlas.ti. Safety-net providers reported decreased utilization by Denti-Cal-eligible adults, who now primarily seek emergency dental services, and reported shifting to focus on pediatric and privately-insured patients. Significant changes were reported in safety-net clinic finances, operations, and ability to refer. The impact of the Denti-Cal cuts has been distributed unevenly across the safety-net, with private providers and County Health Departments bearing the highest burden.

[Contributions and perspectives of the multiprofessional team to the health basket in primary care. SESPAS report 2012]. / Aportaciones y perspectivas del equipo multiprofesional a la cartera de servicios en atención primaria. Informe SESPAS 2012.

For primary health care to have an impact on health in the community, the involvement of multiple professionals is essential. The health team should include the knowledge and experience of distinct professional disciplines, with a results-oriented approach. This new approach requires the team to share key elements, such as the electronic record, the organization of care for different population groups, quality systems, and consultations among professionals in the same center. Examples of these interrelations are a woman attending an prenatal visit being referred to preventive dentistry, a smoking adult referred from dentistry to the family doctor or nurse, and a patient with low back pain referred from physiotherapy to a consultation on contraception. The present article analyzes the actions and perspectives of different disciplines in oral health care, sexual health / reproductive care and physiotherapy.

BDA special care case mix model.

Routine dental care provided in special care dentistry is complicated by patient specific factors which increase the time taken and costs of treatment. The BDA have developed and conducted a field trial of a case mix tool to measure this complexity. For each episode of care the case mix tool assesses the following on a four point scale: 'ability to communicate', 'ability to cooperate', 'medical status', 'oral risk factors', 'access to oral care' and 'legal and ethical barriers to care'. The tool is reported to be easy to use and captures sufficient detail to discriminate between types of service and special care dentistry provided. It offers potential as a simple to use and clinically relevant source of performance management and commissioning data. This paper describes the model, demonstrates how it is currently being used, and considers future developments in its use.

Dental negligence: a study of cases assessed at one specialised advisory practice.

AIM: To undertake a review of cases from one dental advisory practice in England over a period of 5.5 years to provide a profile of the type of work undertaken. DESIGN AND SETTING: Compensation claims for dental negligence seen at one dental advisory practice between 1991 and 1996. METHODS: 437 claims were reviewed for: the nature of the complaint; defendant details; plaintiff details; method of funding; duration and outcome of claim. Comparisons were made with previously published data. The relationship between method of funding of a claim and the likelihood of the claim being successful was investigated. RESULTS: 28% of complaints concerned oral surgery and 24%, restorative procedures. In 72% of cases, the compensation claim was made directly against the dentist who had provided treatment for the patient. The majority of claims were gender and age biased; females (63%) and younger people (18-45 years of age) (68%) were more likely to bring actions for dental negligence. Only 3% involved elderly patients (> or = 60 years old). Claims supported by the government legal aid scheme were more likely to be withdrawn or rejected than those privately funded. Nearly all cases were completed in under one year (81%). CONCLUSIONS: Results are similar to previously published studies. A large proportion of claims concerned restorative or oral surgery procedures carried out in general or community practice.

Community dentistry: rationale.

The present curricula in dentistry are biased in favor of cure and technical capability ... individualism rather than promotive, preventive and community orientation. The team "approach" and "total patient care" concepts must be given emphasis in these curricula. Dentistry, being a profession, should accentuate service, rather than materialism and profit. The Philippine situation demands than adoption of a "New Horizon in Health" which emphasized positive health as part of human development. The educational system, organized dentistry, the licensing board, the legislators, policy makers, oral health providers and research formulators will have important roles to perform in the successful implementation of this "new horizon in health" concept. "Primary Health Care" is another strategy adopted to realize the global goal of "Health for all by Year 2000". This is a positive approach for both individual and community oral health intervention programs.