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1.
Medicine (Baltimore) ; 100(32): e26856, 2021 Aug 13.
Article in English | MEDLINE | ID: mdl-34397894

ABSTRACT

ABSTRACT: Rapid response systems (RRS) have been introduced worldwide to reduce unpredicted in-hospital cardiac arrest (IHCA) and in-hospital mortality. The role of advance care planning (ACP) in the management of critical patients has not yet been fully determined in Japan.We retrospectively assessed the characteristics of all inpatients with unpredicted IHCA in our hospital between 2016 and 2018. Yearly changes in the number of RRS activations and the incidence of unpredicted IHCA with or without code status discussion were evaluated from 2014 to 2018. Hospital standardized mortality ratios were assessed from the data reported in the annual reports by the National Hospital Organization.A total of 81 patients (age: 70.9 ±â€Š13.3 years) suffered an unpredicted IHCA and had multiple background diseases, including heart disease (75.3%), chronic kidney disease (25.9%), and postoperative status (cardiovascular surgery, 18.5%). Most of the patients manifested non-shockable rhythms (69.1%); survival to hospital discharge rate was markedly lower than that with shockable rhythms (26.8% vs 72.0%, P < .001). The hospital standardized mortality ratios was maintained nearly constant at approximately 50.0% for 3 consecutive years. The number of cases of RRS activation markedly increased from 75 in 2014 to 274 patients in 2018; conversely, the number of unpredicted IHCA cases was reduced from 40 in 2014 to 18 in 2018 (P < .001). Considering the data obtained in 2014 and 2015 as references, the RRS led to a reduction in the relative risk of unpredicted IHCA from 2016 to 2018 (ie, 0.618, 95% confidence interval 0.453-0.843). The reduction in unpredicted IHCA was attributed partly to the increased number of patients who had discussed the code status, and a significant correlation was observed between these parameters (R2 = 0.992, P < .001). The reduction in the number of patients with end-stage disease, including congestive heart failure and chronic renal failure, paralleled the incidence of unpredicted IHCA.Both RRS and ACP reduced the incidence of unpredicted IHCA; RRS prevents progression to unpredicted IHCA, whereas ACP decreases the number of patients with no code status discussion and thus potentially reducing the patient subgroup progressing to an unpredicted IHCA.


Subject(s)
Cardiopulmonary Resuscitation , Critical Illness , Heart Arrest , Hospital Rapid Response Team , Hospitals, Urban , Advance Care Planning/organization & administration , Aged , Cardiopulmonary Resuscitation/methods , Cardiopulmonary Resuscitation/standards , Critical Illness/mortality , Critical Illness/therapy , Female , Heart Arrest/diagnosis , Heart Arrest/etiology , Heart Arrest/mortality , Hospital Mortality , Hospital Rapid Response Team/organization & administration , Hospital Rapid Response Team/standards , Hospitals, Urban/organization & administration , Hospitals, Urban/standards , Humans , Incidence , Japan/epidemiology , Male , Needs Assessment , Prognosis , Risk Assessment
2.
Medicine (Baltimore) ; 100(25): e26433, 2021 Jun 25.
Article in English | MEDLINE | ID: mdl-34160433

ABSTRACT

ABSTRACT: The subclinical severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2) infection rate in hospitals during the pandemic remains unclear. To evaluate the effectiveness of our hospital's current nosocomial infection control measures, we conducted a serological survey of anti-SARS-CoV-2 antibodies (immunoglobulin [Ig] G) among the staff of our hospital, which is treating coronavirus disease 2019 (COVID-19) patients.The study design was cross-sectional. We measured anti-SARS-CoV-2 IgG in the participants using a laboratory-based quantitative test (Abbott immunoassay), which has a sensitivity and specificity of 100% and 99.6%, respectively. To investigate the factors associated with seropositivity, we also obtained some information from the participants with an anonymous questionnaire. We invited 1133 staff members in our hospital, and 925 (82%) participated. The mean age of the participants was 40.0 ±â€Š11.8 years, and most were women (80.0%). According to job title, there were 149 medical doctors or dentists (16.0%), 489 nurses (52.9%), 140 medical technologists (14.2%), 49 healthcare providers (5.3%), and 98 administrative staff (10.5%). The overall prevalence of seropositivity for anti-SARS-CoV-2 IgG was 0.43% (4/925), which was similar to the control seroprevalence of 0.54% (16/2970) in the general population in Osaka during the same period according to a government survey conducted with the same assay. Seropositive rates did not significantly differ according to job title, exposure to suspected or confirmed COVID-19 patients, or any other investigated factors.The subclinical SARS-CoV-2 infection rate in our hospital was not higher than that in the general population under our nosocomial infection control measures.


Subject(s)
Antibodies, Viral/blood , Asymptomatic Infections/epidemiology , COVID-19/epidemiology , Health Personnel/statistics & numerical data , Seroepidemiologic Studies , Adult , COVID-19/blood , COVID-19/immunology , COVID-19/transmission , Cross-Sectional Studies , Female , Hospitals, Urban/organization & administration , Hospitals, Urban/standards , Hospitals, Urban/statistics & numerical data , Humans , Immunoglobulin G/blood , Infection Control/organization & administration , Infection Control/standards , Infectious Disease Transmission, Patient-to-Professional/prevention & control , Infectious Disease Transmission, Patient-to-Professional/statistics & numerical data , Japan/epidemiology , Male , Middle Aged , Pandemics/statistics & numerical data , Prevalence , Risk Factors , SARS-CoV-2/immunology , Surveys and Questionnaires/statistics & numerical data
3.
BMC Pregnancy Childbirth ; 21(1): 224, 2021 Mar 20.
Article in English | MEDLINE | ID: mdl-33743626

ABSTRACT

BACKGROUND: Emergency cesarean section is a commonly performed surgical procedure in pregnant women with life-threatening conditions of the mother and/or fetus. According to the Royal College of Obstetricians and Gynecologists and the American College of Obstetricians and Gynecologists, decision to delivery interval for emergency cesarean sections should be within 30 min. It is an indicator of quality of care in maternity service, and if prolonged, it constitutes a third-degree delay. This study aimed to assess the decision to delivery interval and associated factors for emergency cesarean section in Bahir Dar City Public Hospitals, Ethiopia. METHOD: An institution-based cross-sectional study was conducted at Bahir Dar City Public Hospitals from February to May 2020. Study participants were selected using a systematic random sampling technique. A combination of observations and interviews was used to collect the data. Data entry and analysis were performed using Epi-data version 3.1 and SPSS version 25, respectively. Statistical significance was set at p < 0.05. RESULT: Decision-to-delivery interval below 30 min was observed in 20.3% [95% CI = 15.90-24.70%] of emergency cesarean section. The results showed that referral status [AOR = 2.5, 95% CI = 1.26-5.00], time of day of emergency cesarean section [AOR = 2.5, 95%CI = 1.26-4.92], status of surgeons [AOR = 2.95, 95%CI = 1.30-6.70], type of anesthesia [AOR = 4, 95% CI = 1.60-10.00] and transfer time [AOR = 5.26, 95% CI = 2.65-10.46] were factors significantly associated with the decision to delivery interval. CONCLUSION: Decision-to-delivery intervals were not achieved within the recommended time interval. Therefore, to address institutional delays in emergency cesarean section, providers and facilities should be better prepared in advance and ready for rapid emergency action.


Subject(s)
Cesarean Section/statistics & numerical data , Clinical Decision-Making , Emergency Treatment/statistics & numerical data , Obstetric Labor Complications/surgery , Perinatal Care/statistics & numerical data , Adult , Cesarean Section/standards , Cross-Sectional Studies , Emergency Treatment/standards , Ethiopia/epidemiology , Female , Guideline Adherence/statistics & numerical data , Hospitals, Public/standards , Hospitals, Public/statistics & numerical data , Hospitals, Urban/standards , Hospitals, Urban/statistics & numerical data , Humans , Infant, Newborn , Maternal Death/prevention & control , Obstetric Labor Complications/diagnosis , Obstetric Labor Complications/mortality , Perinatal Care/standards , Perinatal Death/prevention & control , Practice Guidelines as Topic , Pregnancy , Quality of Health Care/standards , Time Factors , Time-to-Treatment/statistics & numerical data , Young Adult
4.
Am J Surg ; 222(4): 832-841, 2021 10.
Article in English | MEDLINE | ID: mdl-33641939

ABSTRACT

BACKGROUND: A community lockdown has a profound impact on its citizens. Our objective was to identify changes in trauma patient demographics, volume, and pattern of injury following the COVID-19 lockdown. METHODS: A retrospective review was conducted at a Level-1 Trauma Center from 2017 to 2020. RESULTS: A downward trend in volume is seen December-April in 2020 (R2 = 0.9907). February through April showed an upward trend in 2018 and 2019 (R2= 0.80 and R2 = 0.90 respectively), but a downward trend in 2020 (R2 = 0.97). In April 2020, there was 41.6% decrease in total volume, a 47.4% decrease in blunt injury and no decrease in penetrating injury. In contrast to previous months, in April the majority of injuries occurred in home zip codes. CONCLUSIONS: A community lockdown decreased the number of blunt trauma, however despite social distancing, did not decrease penetrating injury. Injuries were more likely to occur in home zip codes.


Subject(s)
COVID-19/prevention & control , Hospitals, Urban/trends , Physical Distancing , Trauma Centers/trends , Violence/trends , Adolescent , Adult , COVID-19/epidemiology , Female , Hospitals, Urban/standards , Hospitals, Urban/statistics & numerical data , Humans , Male , Middle Aged , Retrospective Studies , Trauma Centers/standards , Trauma Centers/statistics & numerical data , Violence/statistics & numerical data , Wounds, Nonpenetrating/epidemiology , Wounds, Nonpenetrating/therapy , Wounds, Penetrating/epidemiology , Wounds, Penetrating/therapy , Young Adult
5.
Nurs Womens Health ; 24(6): 404-412, 2020 Dec.
Article in English | MEDLINE | ID: mdl-33166492

ABSTRACT

OBJECTIVE: To develop a quality indicator describing the response time to an urgent request for a physician to the bedside of a pregnant or postpartum woman and to identify opportunities for improvement in care timeliness for women with worsening serious clinical conditions. DESIGN: Evidence-based quality improvement project using the Iowa Model-Revised framework to develop a maternal care quality indicator. SETTING: Labor and delivery, antepartum, and mother/baby units in a large urban safety-net hospital preparing for a state level of maternal care designation survey. PARTICIPANTS: All nurses and physicians caring for hospitalized pregnant and postpartum women participated in implementation. INTERVENTION/MEASUREMENTS: Physician response time was measured as the elapsed time from a nurse's urgent request for a physician and the presence of a physician at the bedside of a woman in one of the identified units, as recorded in the electronic health record. RESULTS: Physician response time to an urgent request to the bedside was documented 179 times during the first 3 months after implementation. Physician presence at the bedside within 30 minutes of a request was recorded in more than 99% of these events. CONCLUSION: Physicians' responses to early warning signs within our facility were timely and within the parameters established by the Texas state-mandated criteria for a Level IV maternal care hospital. Response time as documented in the electronic health record provides an important quality indicator of maternal care in the inpatient setting.


Subject(s)
Hospitals, Urban/standards , Maternal Health Services/standards , Quality Indicators, Health Care , Early Warning Score , Female , Humans , Postpartum Period , Pregnancy , Quality Improvement , Texas
6.
J Hosp Infect ; 106(2): 277-282, 2020 Oct.
Article in English | MEDLINE | ID: mdl-32745590

ABSTRACT

BACKGROUND: The shortage of single-use N95 respirator masks (NRMs) during the severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2) pandemic has prompted consideration of NRM recycling to extend limited stocks by healthcare providers and facilities. AIM: To assess potential reuse via autoclaving of NRMs worn daily in a major urban Canadian hospital. METHODS: NRM reusability was assessed following collection from volunteer staff after 2-8 h use, sterilization by autoclaving and PortaCount fit testing. A workflow was developed for reprocessing hundreds of NRMs daily. FINDINGS: Used NRMs passed fit testing after autoclaving once, with 86% passing a second reuse/autoclave cycle. A separate cohort of used masks pre-warmed before autoclaving passed fit testing. To recycle 200-1000 NRMs daily, procedures for collection, sterilization and re-distribution were developed to minimize particle aerosolization risk during NRM handling, to reject NRM showing obvious wear, and to promote adoption by staff. NRM recovery ranged from 49% to 80% across 12 collection cycles. CONCLUSION: Reuse of NRMs is feasible in major hospitals and other healthcare facilities. In sharp contrast to studies of unused NRMs passing fit testing after 10 autoclave cycles, we show that daily wear substantially reduces NRM fit, limiting reuse to a single cycle, but still increasing NRM stocks by ∼66%. Such reuse requires development of a comprehensive plan that includes communication across staffing levels, from front-line workers to hospital administration, to increase the collection, acceptance of and adherence to sterilization processes for NRM recovery.


Subject(s)
Coronavirus Infections/prevention & control , Equipment Design/standards , Equipment Reuse/standards , Hospitals, Urban/standards , Infection Control/standards , Masks/standards , Pandemics/prevention & control , Pneumonia, Viral/prevention & control , Respiratory Protective Devices/standards , Ventilators, Mechanical/standards , Betacoronavirus , COVID-19 , Canada/epidemiology , Coronavirus Infections/epidemiology , Equipment Design/statistics & numerical data , Equipment Reuse/statistics & numerical data , Hospitals, Urban/statistics & numerical data , Humans , Infection Control/methods , Masks/statistics & numerical data , Occupational Exposure/standards , Occupational Exposure/statistics & numerical data , Pneumonia, Viral/epidemiology , Respiratory Protective Devices/statistics & numerical data , SARS-CoV-2 , Ventilators, Mechanical/statistics & numerical data
7.
Stroke ; 51(7): 1991-1995, 2020 07.
Article in English | MEDLINE | ID: mdl-32438895

ABSTRACT

BACKGROUND AND PURPOSE: The purpose of the study is to analyze how the coronavirus disease 2019 (COVID-19) pandemic affected acute stroke care in a Comprehensive Stroke Center. METHODS: On February 28, 2020, contingency plans were implemented at Hospital Clinic of Barcelona to contain the COVID-19 pandemic. Among them, the decision to refrain from reallocating the Stroke Team and Stroke Unit to the care of patients with COVID-19. From March 1 to March 31, 2020, we measured the number of emergency calls to the Emergency Medical System in Catalonia (7.5 million inhabitants), and the Stroke Codes dispatched to Hospital Clinic of Barcelona. We recorded all stroke admissions, and the adequacy of acute care measures, including the number of thrombectomies, workflow metrics, angiographic results, and clinical outcomes. Data were compared with March 2019 using parametric or nonparametric methods as appropriate. RESULTS: At Hospital Clinic of Barcelona, 1232 patients with COVID-19 were admitted in March 2020, demanding 60% of the hospital bed capacity. Relative to March 2019, the Emergency Medical System had a 330% mean increment in the number of calls (158 005 versus 679 569), but fewer Stroke Code activations (517 versus 426). Stroke admissions (108 versus 83) and the number of thrombectomies (21 versus 16) declined at Hospital Clinic of Barcelona, particularly after lockdown of the population. Younger age was found in stroke admissions during the pandemic (median [interquartile range] 69 [64-73] versus 75 [73-80] years, P=0.009). In-hospital, there were no differences in workflow metrics, angiographic results, complications, or outcomes at discharge. CONCLUSIONS: The COVID-19 pandemic reduced by a quarter the stroke admissions and thrombectomies performed at a Comprehensive Stroke Center but did not affect the quality of care metrics. During the lockdown, there was an overload of emergency calls but fewer Stroke Code activations, particularly in elderly patients. Hospital contingency plans, patient transport systems, and population-targeted alerts must act concertedly to better protect the chain of stroke care in times of pandemic.


Subject(s)
Betacoronavirus , Coronavirus Infections , Hospitals, Special/organization & administration , Hospitals, Urban/organization & administration , Pandemics , Pneumonia, Viral , Stroke/therapy , Acute Disease , Age Distribution , COVID-19 , Coronavirus Infections/epidemiology , Emergency Medical Services/statistics & numerical data , Emergency Service, Hospital , Hospital Bed Capacity/statistics & numerical data , Hospitals, Special/statistics & numerical data , Hospitals, Urban/standards , Humans , Intensive Care Units/statistics & numerical data , Neuroimaging/statistics & numerical data , Patient Acceptance of Health Care , Patient Admission/statistics & numerical data , Pneumonia, Viral/epidemiology , Procedures and Techniques Utilization/statistics & numerical data , Resource Allocation , SARS-CoV-2 , Spain/epidemiology , Stroke/epidemiology , Stroke/surgery , Thrombectomy/statistics & numerical data , Treatment Outcome
8.
Pediatrics ; 145(6)2020 06.
Article in English | MEDLINE | ID: mdl-32434760

ABSTRACT

BACKGROUND: Pediatric emergency department (PED) overcrowding and prolonged boarding times (admission order to PED departure) decrease quality of care. Timely transfer of patients from the PED to inpatient units is a key driver that relieves overcrowding. In 2015, PED boarding time at our hospital was 10% longer than the national benchmark. We described a resident-led quality-improvement initiative to decrease PED mean boarding times by 10% (from 173 to 156 minutes) within 6 months among general pediatric admissions. METHODS: We applied Plan-Do-Study-Act (PDSA) methodology. PDSA 1 (October 2016) interventions were bundled to include streamlined mobile communications, biweekly educational presentations, and reminder signs. PDSA 2 (August 2017) provided alternative workflows for senior residents. Outcomes were mean PED boarding times for general pediatrics admissions. The proportion of PICU transfers within 12 hours of admission served as a balancing measure. Statistical process control charts were used to analyze boarding times and PICU transfer rates. RESULTS: Leading up to PDSA 1, monthly mean boarding times decreased from 173 to 145 minutes and were sustained throughout the study period and up to 1 year after study completion. The X-bar chart demonstrated a shift with 57 consecutive months of mean boarding times below the preintervention mean. There were no changes in PICU transfer rates within 12 hours of admission. CONCULSIONS: Resident-led quality improvement efforts, including education and streamlined workflow, significantly improved PED boarding time without causing harm to patients.


Subject(s)
Emergency Service, Hospital/standards , Internship and Residency/standards , Patient Admission/standards , Patient Transfer/standards , Pediatric Emergency Medicine/standards , Quality Improvement/standards , Baltimore/epidemiology , Child , Child, Preschool , Emergency Service, Hospital/trends , Female , Hospitals, Urban/standards , Hospitals, Urban/trends , Humans , Internship and Residency/trends , Male , Patient Admission/trends , Patient Transfer/trends , Pediatric Emergency Medicine/trends , Quality Improvement/trends , Workflow
9.
World Neurosurg ; 139: 289-293, 2020 07.
Article in English | MEDLINE | ID: mdl-32437982

ABSTRACT

BACKGROUND: The Coronavirus disease 2019 (COVID-19) outbreak has left a lasting mark on medicine globally. METHODS: Here we outline the steps that the Lenox Hill Hospital/Northwell Health Neurosurgery Department-located within the epicenter of the pandemic in New York City-is currently taking to recover our neurosurgical efforts in the age of COVID-19. RESULTS: We outline measurable milestones to identify the transition to the recovery period and hope these recommendations may serve as a framework for an effective path forward. CONCLUSIONS: We believe that recovery following the COVID-19 pandemic offers unique opportunities to disrupt and rebuild the historical patient and office experience as we evolve with modern medicine in a post-COVID-19 world.


Subject(s)
Betacoronavirus , Coronavirus Infections/epidemiology , Hospitals, Urban/standards , Neurosurgery/standards , Neurosurgical Procedures/standards , Pneumonia, Viral/epidemiology , COVID-19 , Coronavirus Infections/surgery , Health Personnel/standards , Humans , Neurosurgery/methods , Neurosurgical Procedures/methods , New York City/epidemiology , Pandemics , Pneumonia, Viral/surgery , SARS-CoV-2
10.
Am J Health Syst Pharm ; 77(19): 1598-1605, 2020 09 18.
Article in English | MEDLINE | ID: mdl-34279582

ABSTRACT

PURPOSE: To describe our medical center's pharmacy services preparedness process and offer guidance to assist other institutions in preparing for surges of critically ill patients such as those experienced during the coronavirus disease 2019 (COVID-19) pandemic. SUMMARY: The leadership of a department of pharmacy at an urban medical center in the US epicenter of the COVID-19 pandemic proactively created a pharmacy action plan in anticipation of a surge in admissions of critically ill patients with COVID-19. It was essential to create guidance documents outlining workflow, provide comprehensive staff education, and repurpose non-intensive care unit (ICU)-trained clinical pharmacotherapy specialists to work in ICUs. Teamwork was crucial to ensure staff safety, develop complete scheduling, maintain adequate drug inventory and sterile compounding, optimize the electronic health record and automated dispensing cabinets to help ensure appropriate prescribing and effective management of medication supplies, and streamline the pharmacy workflow to ensure that all patients received pharmacotherapeutic regimens in a timely fashion. CONCLUSION: Each hospital should view the COVID-19 crisis as an opportunity to internally review and enhance workflow processes, initiatives that can continue even after the resolution of the COVID-19 pandemic.


Subject(s)
COVID-19 Drug Treatment , Medication Therapy Management/organization & administration , Pharmacy Service, Hospital/organization & administration , Practice Guidelines as Topic , Academic Medical Centers/organization & administration , Academic Medical Centers/standards , COVID-19/epidemiology , Hospitals, Urban/organization & administration , Hospitals, Urban/standards , Humans , Leadership , New York/epidemiology , Pandemics/prevention & control , Personnel Staffing and Scheduling/organization & administration , Personnel Staffing and Scheduling/standards , Pharmacists/organization & administration , Pharmacy Service, Hospital/standards , Tertiary Care Centers/organization & administration , Tertiary Care Centers/standards , Workflow , Workforce/organization & administration , Workforce/standards
11.
Am J Emerg Med ; 38(1): 89-94, 2020 01.
Article in English | MEDLINE | ID: mdl-31005393

ABSTRACT

BACKGROUND: Rural communities experience significant barriers to quality healthcare, including disparities in medical care following acute myocardial infarctions (AMI). This study sought to determine if the population density of the county where Medicare patients were hospitalized following AMI predicted short-term outcomes and to quantify longitudinal changes in hospital performance on quality of care metrics. METHODS: Hospital-level data was queried from the 2012 and 2018 Centers for Medicare & Medicaid Services archives. Each hospital was classified based on residing county using the National Center for Health Statistics Rural-Urban Continuum Codes (RUCC). Variations and longitudinal changes in risk-adjusted outcomes and quality of care metrics were stratified by RUCC classification and analyzed. RESULTS: Among the 4798 hospitals identified, rural hospitals had significantly higher risk-adjusted 30-day mortality (rs = 0.095, p < 0.001) and decreased statin prescribed at discharge (rs = -0.066, p = 0.004). Only aspirin (R2 = 0.003, p = 0.024) and statin (R2 = 0.006, p = 0.001) prescribed at discharge were correlated with improved 30-day mortality. Despite these differences, from 2012 to 2018 the performance gap between rural and urban hospitals narrowed for all but one quality of care metric, with concurrent 1.83% [95% CI 1.76-1.90] and 3.37% [95% CI 3.30-3.44] reductions in mortality and hospital readmissions, respectively. CONCLUSIONS: In the United States, only modest variations currently exist between rural and urban hospitals in the medical care of AMI. Although the performance gap has narrowed, new strategies to improve timely and effective care are necessary to alleviate residual cardiovascular healthcare disparities in rural communities.


Subject(s)
Hospitals, Rural/standards , Hospitals, Urban/standards , Myocardial Infarction/therapy , Quality Indicators, Health Care , Aged , Anti-Inflammatory Agents, Non-Steroidal/therapeutic use , Aspirin/therapeutic use , Electrocardiography , Female , Healthcare Disparities , Hospital Mortality , Humans , Hydroxymethylglutaryl-CoA Reductase Inhibitors/therapeutic use , Male , Medicare , Patient Readmission/statistics & numerical data , Percutaneous Coronary Intervention , Population Density , Time-to-Treatment , United States
12.
BMJ Open ; 9(7): e027186, 2019 07 09.
Article in English | MEDLINE | ID: mdl-31289072

ABSTRACT

INTRODUCTION: Hospital redevelopment projects typically intend to improve hospital functioning and modernise the delivery of care. There is research support for the proposition that redevelopment along evidence-based design principles can lead to improved quality and safety. However, it is not clear how redevelopment influences the wider context of the hospital and its functioning. That is, beyond a limited examination of intended outcomes (eg, improved patient satisfaction), are there additional consequences (positive, negative or unintended) occurring within the hospital after the physical environment is changed? Is new always better? The primary purpose of this study is to explore the ripple effects of how hospital redevelopment may influence the organisation, staff and patients in both intended and unintended ways. METHODS AND ANALYSIS: We propose to conduct a longitudinal, mixed-methods, case study of a large metropolitan hospital in Australia. The study design consists of a series of measurements over time that are interrupted by the natural intervention of a hospital redevelopment. How hospital redevelopment influences the wider context of the hospital will be assessed in six domains: expectations and reflections of hospital redevelopment, organisational culture, staff interactions, staff well-being, efficiency of care delivery and patient experience. Methods of data collection include a hospital-wide staff survey, semistructured interviews, a network survey, a patient experience survey, analysis of routinely collected hospital data and observations. In addition to a hospital-level analysis, a total of four wards will be examined in-depth, with two acting as controls. Data will be analysed using thematic, statistical and network analyses, respectively, for the qualitative, quantitative and relational data. ETHICS AND DISSEMINATION: The study has been reviewed and approved by the relevant Ethics Committee in New South Wales, Australia. The results will be actively disseminated through peer-reviewed journals, conference presentations and in report format to the stakeholders.


Subject(s)
Delivery of Health Care/standards , Hospitals, Urban/standards , Qualitative Research , Quality Improvement , Follow-Up Studies , Humans , New South Wales , Surveys and Questionnaires
13.
Radiology ; 291(1): 102-109, 2019 04.
Article in English | MEDLINE | ID: mdl-30667330

ABSTRACT

Purpose To assess the impact of a patient experience improvement program on national ranking in patient experience in a large academic radiology department. Materials and Methods This Health Insurance Portability and Accountability Act-compliant study was exempted from institutional review board approval. After initiating an electronic patient experience survey, 26 210 surveys and 22 213 comments were received from May 2017 to April 2018. During the study period, a multifaceted quality improvement initiative was instituted, focused on improving patient experience in the radiology department. The primary outcome was national percentile ranking as measured with the survey. Secondary outcome was the change in departmental percentile ranking compared with the overall hospital ranking for patient experience measured with a similar survey. Results The overall raw score for the department increased from 92.8 to 93.6 of 100 (P < .001), and the national ranking improved from the 35th to 50th percentile (P = .001). Improvements in raw scores related to personnel were primarily responsible for the increase in overall raw score and ranking. Of the 22 213 comments received, 3458 (15.6%) were negative. The percentage of negative comments was highly correlated with lower monthly percentile ranking (Pearson correlation coefficient of -0.69; P = .01). Conclusion It is feasible to develop a large-scale electronic survey to assess patient experience in the radiology department, to identify improvement opportunities, and to measurably improve patient experience. Changes in the percentage of negative comments were correlated with changes in a practice's national percentile rank in patient experience. © RSNA, 2019 Online supplemental material is available for this article. See also the editorial by Kruskal and Sarwar in this issue.


Subject(s)
Patient Satisfaction , Radiology/standards , Ambulatory Care/psychology , Ambulatory Care/standards , Feasibility Studies , Hospitals, Urban/standards , Humans , Radiology Department, Hospital/standards , Tertiary Healthcare/standards , Time Factors , United States
14.
J Crit Care ; 49: 64-69, 2019 02.
Article in English | MEDLINE | ID: mdl-30388490

ABSTRACT

PURPOSE: To evaluate mortality, length of stay, and inter-hospital transfer in the Veteran Health Administration (VHA) among low complexity Intensive Care Unit (ICU) patients. MATERIALS AND METHOD: Retrospective study of adult ICU admissions identified in VHA Medical SAS®; 2010-2015 at Veterans Affairs (VA) Medical Centers. Facilities classified by the Rural Urban Commuting Area code algorithm as large rural (referred to as rural) (N = 6) or urban (N = 33). RESULTS: In rural hospitals, patients (N = 9665) were less likely to have a respiratory (12.9% v. 18.9%; p < .001) diagnosis, more likely diagnosed with sepsis (17.6% v. 4.9%), and had a higher illness severity score (42.0 vs. 41.4; p = .01) compared to urban (N = 65,846) counterparts. Mortality within ICU did not vary across facility rurality. In unadjusted analyses, facility rurality (rural vs. urban) was associated with reduced inter-hospital transfers (OR = 0.74; 95% CI = [0.69, 0.80]; p < .001) and a shorter ICU length of stay (RR = 0.82; 95% CI = [0.74, 0.91]; p < .001). This did not hold when the hierarchical data was accounted for. CONCLUSIONS: Despite challenges, low complexity ICUs in rural VA facilities fare similarly to urban counterparts. Being part of a national healthcare system may have benefits to explore in sustaining critical care access in rural areas outside the VA healthcare system.


Subject(s)
Hospitals, Rural/standards , Hospitals, Urban/standards , Hospitals, Veterans/standards , Intensive Care Units/standards , Adult , Aged , Female , Humans , Length of Stay/statistics & numerical data , Male , Middle Aged , Mortality , Outcome Assessment, Health Care , Patient Transfer/statistics & numerical data , Retrospective Studies , United States
15.
J Pak Med Assoc ; 68(7): 1084-1089, 2018 Jul.
Article in English | MEDLINE | ID: mdl-30317307

ABSTRACT

Patients are the key stakeholders of any hospital and it is important to satisfy them. The objective of this study was to compare the quality of hospitals within Rashidabad; a town in rural Sindh operated by Rashid Memorial Welfare Organization (RMWO), with District Headquarter hospital Tando Allahyar. A cross sectional survey, based on a questionnaire designed in congruence with literature, regarding the hospital quality was conducted on 150 patients in October 2016. The target population was defined as patients getting treatment at hospitals within Rashidabad; whose estimate was reported by RMWO as 2000 per week. Hospital quality index (HQI) was framed in the light of quality of staff, ward, pain management practices and hygiene which includes food. Logistic Regression was applied on HQI that showed dependence of perception about hospital quality on age, hospital location and patient's health. Results were significantly in favour of hospitals within Rashidabad.


Subject(s)
Hospitals, District/standards , Hospitals, Urban/standards , Patient Satisfaction , Quality of Health Care , Adolescent , Adult , Cross-Sectional Studies , Female , Food Safety , Health Care Surveys , Housekeeping, Hospital/standards , Humans , Male , Middle Aged , Pain Management/standards , Pakistan , Patients' Rooms/standards , Personnel, Hospital/standards , Young Adult
16.
Br J Community Nurs ; 23(4): 162-169, 2018 Apr 02.
Article in English | MEDLINE | ID: mdl-29633878

ABSTRACT

Demands made on nursing staff are expanding and changing, requiring a broad set of competencies that require evaluation and enhancement in places. This study used the Nurse Competence Scale to measure self-assessed competence among nurses working in three municipal health-care services in Norway. Results indicate that nurses perceive their competence as being satisfactory overall, but there are areas that would benefit from improvement: providing patients' family members with education and guidance, quality assurance, and using research to evaluate and develop services. These competencies could be the focus of departments' future competence plans. The Nurse Competence Scale can be used to assess the impact of training and the efficacy of competence-enhancing actions.


Subject(s)
Clinical Competence/standards , Health Care Surveys/standards , Hospitals, Urban/statistics & numerical data , Hospitals, Urban/standards , Nursing Staff, Hospital/psychology , Nursing Staff, Hospital/standards , Self-Assessment , Adult , Female , Health Care Surveys/statistics & numerical data , Humans , Male , Middle Aged , Norway , Surveys and Questionnaires
17.
J Healthc Qual ; 40(6): 367-376, 2018.
Article in English | MEDLINE | ID: mdl-29315153

ABSTRACT

BACKGROUND: Patient experience is becoming an area of interest in Emergency Medicine as more is understood about its impact on outcomes and the expectation that it will soon be tied to reimbursement. No study has investigated the predictors of emergency department (ED) patient satisfaction in over a decade. As the care environment, access to information, and consumer interests change, determinants of satisfaction have likely evolved. Our objective was to examine the factors that were most predictive of ED satisfaction. METHODS: A retrospective cohort study at an urban, university-affiliated ED. The relationship between overall satisfaction and patients' responses to individual questions was assessed using a chi-square test and a multivariable logistic regression model. RESULTS: During the study period, 7,872 patients participated in a telephone interview. Logistic regression found 13 questions predictive of high overall ED rating and 9 questions predictive of low overall ED rating. Six questions appeared in both analyses, related to timeliness, cleanliness, the physician's ability to listen carefully, teamwork, and the perception of being helped by the care. CONCLUSIONS: There are strong predictors of overall ED satisfaction related to communication, wait time, environment, and perception that care was helpful. Further efforts should focus on identifying interventions in each of these domains.


Subject(s)
Academic Medical Centers/standards , Emergency Service, Hospital/standards , Hospitals, Urban/standards , Patient Satisfaction/statistics & numerical data , Quality of Health Care/standards , Academic Medical Centers/statistics & numerical data , Adult , Aged , Aged, 80 and over , Cohort Studies , Emergency Service, Hospital/statistics & numerical data , Female , Hospitals, Urban/statistics & numerical data , Humans , Logistic Models , Male , Middle Aged , Quality of Health Care/statistics & numerical data , Retrospective Studies , United States , Young Adult
18.
Pediatrics ; 141(2)2018 02.
Article in English | MEDLINE | ID: mdl-29367203

ABSTRACT

BACKGROUND: Standardized pediatric asthma care has been shown to improve measures in specific hospital areas, but to our knowledge, the implementation of an asthma clinical practice guideline (CPG) has not been demonstrated to be associated with improved hospital-wide outcomes. We sought to implement and refine a pediatric asthma CPG to improve outcomes and throughput for the emergency department (ED), inpatient care, and the ICU. METHODS: An urban, quaternary-care children's hospital developed and implemented an evidence-based, pediatric asthma CPG to standardize care from ED arrival through discharge for all primary diagnosis asthma encounters for patients ≥2 years old without a complex chronic condition. Primary outcomes included ED and inpatient length of stay (LOS), percent ED encounters requiring admission, percent admissions requiring ICU care, and total charges. Balancing measures included the number of asthma discharges between all-cause 30-day readmissions after asthma discharges and asthma relapse within 72 hours. Statistical process control charts were used to monitor and analyze outcomes. RESULTS: Analyses included 3650 and 3467 encounters 2 years pre- and postimplementation, respectively. Postimplementation, reductions were seen in ED LOS for treat-and-release patients (3.9 hours vs 3.3 hours), hospital LOS (1.5 days vs 1.3 days), ED encounters requiring admission (23.5% vs 18.8%), admissions requiring ICU (23.0% vs 13.2%), and total charges ($4457 vs $3651). Guideline implementation was not associated with changes in balancing measures. CONCLUSIONS: The hospital-wide standardization of a pediatric asthma CPG across hospital units can safely reduce overall hospital resource intensity by reducing LOS, admissions, ICU services, and charges.


Subject(s)
Asthma/therapy , Hospitals, Pediatric/standards , Quality Improvement , Anti-Asthmatic Agents/therapeutic use , Anti-Inflammatory Agents/therapeutic use , Asthma/drug therapy , Child , Critical Care/economics , Critical Care/standards , Dexamethasone/therapeutic use , Emergency Service, Hospital/economics , Emergency Service, Hospital/standards , Evidence-Based Medicine , Guideline Adherence , Hospital Charges , Hospitalization/economics , Hospitals, Pediatric/economics , Hospitals, Urban/economics , Hospitals, Urban/standards , Humans , Length of Stay/economics
19.
J Healthc Qual ; 40(5): 256-264, 2018.
Article in English | MEDLINE | ID: mdl-28933708

ABSTRACT

Meaningful improvement in patient safety encompasses a vast number of quality metrics, but a single measure to represent the overall level of safety is challenging to produce. Recently, Perla et al. established the Whole-Person Measure of Safety (WPMoS) to reflect the concept of global risk assessment at the patient level. We evaluated the WPMoS across an entire state to understand the impact of urban/rural setting, academic status, and hospital size on patient safety outcomes. The population included all South Carolina (SC) inpatient discharges from January 1, 2008, through to December 31, 2013, and was evaluated using established definitions of highly undesirable events (HUEs). Over the study period, the proportion of hospital discharges with at least one HUE significantly decreased from 9.7% to 8.8%, including significant reductions in nine of the 14 HUEs. Academic, large, and urban hospitals had a significantly lower proportion of hospital discharges with at least one HUE in 2008, but only urban hospitals remained significantly lower by 2013. Results indicate that there has been a decrease in harm events captured through administrative coded data over this 6-year period. A composite measure, such as the WPMoS, is necessary for hospitals to evaluate their progress toward reducing preventable harm.


Subject(s)
Hospitals, Urban/standards , Medical Errors/statistics & numerical data , Patient Discharge/standards , Patient Safety/statistics & numerical data , Patient Safety/standards , Safety Management/statistics & numerical data , Safety Management/standards , Adolescent , Adult , Aged , Aged, 80 and over , Female , Hospitals, Urban/statistics & numerical data , Humans , Longitudinal Studies , Male , Middle Aged , Patient Discharge/statistics & numerical data , South Carolina , Young Adult
20.
Nurse Educ Pract ; 28: 202-211, 2018 Jan.
Article in English | MEDLINE | ID: mdl-29126057

ABSTRACT

This paper outlines a study that was undertaken to investigate the different nurse education service models being utilised in acute care metropolitan hospitals across Australia with a view to make recommendations for future nurse education service delivery within healthcare organisations. This research study used a mixed methods approach comprising three phases. Phase one involved interviews and focus groups with nurse educators at one tertiary teaching hospital in Perth, Western Australia (WA). Phase two involved focus groups and interviews with nurse educators and coordinators of nurse education services in acute care metropolitan hospitals in W.A. Phase three of the study consisted of the development of a survey tool from the findings of the previous phases and a national survey of nurse educators in acute care metropolitan hospitals across Australia. The findings of this study demonstrate that a centralised nurse education service model undertakes more functions than, and delivers significant advantages over, the decentralised and combination models.


Subject(s)
Delivery of Health Care/methods , Faculty, Nursing/standards , Hospitals, Urban/standards , Staff Development , Education, Nursing , Focus Groups , Humans , Surveys and Questionnaires , Western Australia
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