RESUMEN
BACKGROUND: The immigrant population in Chile is growing significantly, challenging the health care system's capacity to provide sensitive and effective care. AIM: To assess the cultural competence of Chilean primary health workers. MATERIAL AND METHODS: This mixed-methods study used a quantitative scale and semi-structured interviews to examine the cultural competence of a Chilean primary health care team in their care for the international migrant population. The study pointed to specific variables that were associated with increased cultural competence, including age, intercultural life experiences, and having received relevant training. RESULTS: The two approaches produced largely convergent results. The dimensions of cultural competence with the highest scores on the quantitative scale were also the theoretical dimensions with the greatest discursive density in the qualitative analysis. CONCLUSIONS: The analysis provides a starting point for policies aimed at the development of cultural competence in the national scenario, suggesting a general direction to foster transcultural competence in health, such as formal training and the promotion of informal spaces ofsensibilization.
ANTECEDENTES: La población migrante en Chile ha crecido significativamente, desafiando la capacidad del sistema de salud de proporcionar atenciones sensibles y eficaces. OBJETIVO: Examinar la competencia cultural de un equipo de atención primaria de salud. MATERIAL Y MÉTODOS: Este estudio de métodos mixtos utilizó una escala cuantitativa y entrevistas semiestructuradas, para examinar la competencia cultural de un equipo de atención primaria de salud en su atención a la población migrante internacional. Se evaluaron variables específicas que se asociaron con una mayor competencia cultural, entre ellas la edad, las experiencias vividas de interculturalidad y el haber recibido capacitación. RESULTADOS: Los dos enfoques produjeron resultados ampliamente convergentes. Las dimensiones de la competencia cultural con las puntuaciones más altas en la escala cuantitativa, fueron también las dimensiones teóricas con mayor densidad discursiva en el análisis cualitativo, lo que ayuda a dilucidar la evolución de este fenómeno en Chile. CONCLUSIONES: El análisis proporciona un punto de partida para las políticas dirigidas al desarrollo de la competencia cultural en el escenario nacional, sugiriendo una dirección general para fomentar la competencia transcultural en salud, como la capacitación formal y la promoción de espacios informales de sensibilización.
Asunto(s)
Humanos , Masculino , Femenino , Adulto , Persona de Mediana Edad , Atención Primaria de Salud , Competencia Cultural/educación , Chile , Entrevistas como Asunto , Encuestas y Cuestionarios , Personal de Salud , Investigación Cualitativa , Emigrantes e InmigrantesRESUMEN
BACKGROUND: The immigrant population in Chile is growing significantly, challenging the health care system's capacity to provide sensitive and effective care. AIM: To assess the cultural competence of Chilean primary health workers. MATERIAL AND METHODS: This mixed-methods study used a quantitative scale and semi-structured interviews to examine the cultural competence of a Chilean primary health care team in their care for the international migrant population. The study pointed to specific variables that were associated with increased cultural competence, including age, intercultural life experiences, and having received relevant training. RESULTS: The two approaches produced largely convergent results. The dimensions of cultural competence with the highest scores on the quantitative scale were also the theoretical dimensions with the greatest discursive density in the qualitative analysis. CONCLUSIONS: The analysis provides a starting point for policies aimed at the development of cultural competence in the national scenario, suggesting a general direction to foster transcultural competence in health, such as formal training and the promotion of informal spaces ofsensibilization.