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Psychiatr Prax
; 28(4): 158-62, 2001 May.
Artículo
en Alemán
| MEDLINE
| ID: mdl-11428300
RESUMEN
OBJECTIVE: How can patients and staff participate in redesigning psychiatric procedures through survey research? METHODS: Using interviews with circular-hypothetical questioning, 58 patients and 30 staff members of a psychiatric department of a general hospital were interviewed about their preferences for change and continuity in clinical practices, and results were feedbacked. RESULTS: Suggestions for change concerning doctors' rounds, the integration of music therapy, the number of individual sessions and the postdischarge care initiated real change. CONCLUSIONS: Surveys planned cooperatively with staff and without competitive benchmarking can be effective tools in psychiatric organization development.