1.
J Healthc Qual
; 18(1): 20-3, 1996.
Artículo
en Inglés
| MEDLINE
| ID: mdl-10153768
RESUMEN
Total quality improvement (TQI) advocates that all staff members in an organization develop their own ideas on job improvement about their own specific jobs. This process helps to improve staff performance and to build continually on those improvements. This article will describe how the TQI process was used successfully by quality management staff members at a federal medical center to investigate a problem with linen.