Developing a Culture of Support to Advance and Accelerate Nursing Innovation.

Nurses everywhere are called to seek new and better ways of providing care in the complex and dynamic environments where they practise. The core of innovation is the creation of new ideas and use of existing ideas in new ways or in new settings. Today, innovation and fresh thinking are more important than ever as the world is changing rapidly and complexity is the norm. Nurse leaders are called to action to create the insights, cultures, structures and methodologies needed to promote the development and uptake of innovative ideas in nursing practice and interdisciplinary team work. This paper highlights three successful examples of nursing leadership in the development of a culture of innovation at the national (SE Health), provincial (Registered Nurses Foundation of Ontario's Nurse Innovator Awards) and local (Sinai Health) levels. The goal of these initiatives is to cultivate innovation as a way of being, thinking and doing, ensuring that it is inherent in nursing culture and visible in nursing practice, education and research that enhances patients' and care partners' experiences.

Lessons on COVID-19 from Home and Community: Perspectives of Nursing Leaders at All Levels.

The initial focus of the COVID-19 pandemic was on the surge capacity of hospitals. Moving forward, however, the attention needs to shift toward keeping people healthy at home. In this paper, we discuss critical insights from the home and community care sector, which shed light on pre-pandemic fault lines that have widened. The paper, however, takes a positive look at how a better future can be built, particularly for those most vulnerable in society. We offer three key insights and analyses as well as examples of how one national homecare organization in Canada, SE Health, is facing the pandemic. We discuss the following key insights: (1) pre-pandemic systemic biases and barriers were exasperated during the pandemic, which impacted the most vulnerable; (2) nurse leaders were faced with unprecedented fear and anxiety from both patients and their staff colleagues; and (3) the pandemic provided an opportunity for significant learning, innovation and capacity development. The pandemic is far from over - we are in a marathon, not a sprint. The paper concludes with how nurse leaders can lead the way in navigating through the pandemic and build a better "new normal."

Psychological Artificial Intelligence Service, Tess: Delivering On-demand Support to Patients and Their Caregivers: Technical Report.

This technical report highlights how one mental health chatbot, or psychological artificial intelligence service named Tess, has been customized to deliver on-demand support for caregiving professionals, patients, and family caregivers at a non-profit organization. This low-cost, user friendly, and highly customizable service allows emotional support to be scaled to thousands of people at a single time. The following report describes the phased approach to implementing Tess in order to reach staff, caregivers, and patients across Canada and the United States.

Digital Mental Health - Innovations in Consumer Driven Care.

Barriers such as stigma and access issues prevent 60% of Canadians with mental health issues from seeking help. Saint Elizabeth Health Care's IntelligentCare™ Platform supports a range of digital health solutions for holistic health including three specific innovations: a secure social networking tool, an artificial intelligence-driven assistant that uses conversational cognitive behaviour therapy techniques, and a mobile mindfulness meditation application that generates personalized meditation suggestions. People use these self-help tools to cope with their mental health challenges. Healthcare providers are encouraged to explore the benefits and drawbacks of digital solutions for mental health, and consider the new skills, ethical implications and research opportunities that are needed when supporting patients who use these digital tools.