Decision-making in single and multiple-screen CCTV surveillance.

One task of CCTV operation is to decide whether footage shown in videos depicts criminal behaviour, or allows a viewer to predict its occurrence. An increasing prevalence of cameras in the world, means an increase in screens in the control room. This presents a signal-to-noise challenge where the signal (criminal activity) may become more difficult to detect amongst the noise. We used signal detection approaches to understand which factors were associated with decision-making in a CCTV task. When detecting aggressive incidents, higher conscientiousness was associated with making better decisions, with a higher criterion for responding (meaning fewer false-positive responses). However, conscientious individuals tended to be less confident (in multiplex displays), and were slower in responding - which reflects that these individuals require more evidence to make these decisions. Higher trait cognitive anxiety was again associated with making earlier responses, while extraversion was also associated with earlier responding in multiplexed displays. Taken in combination, our results suggest that there is a fine balance between making correct decisions, and making early decisions - and that these need to be considered together in the CCTV task.

Anxious individuals predict the onset of aggression earlier in a CCTV surveillance task.

Attentional biases in anxious individuals can facilitate the detection of threatening stimuli. A particular field of research that may benefit from enhanced threat detection is in closed-circuit television (CCTV) surveillance, in which operators search through multiple camera feeds to attempt to identify threatening situations before they occur. The present study examined whether the enhanced threat detection of anxious individuals extends to the ability to detect threat in a multiple-scene CCTV task. Anxiety was measured in a nonclinical sample using the State-Trait Inventory for Cognitive and Somatic Anxiety. Participants were asked to try to find aggressive incidents that were simulated using the game Grand Theft Auto V in displays showing 1, 4, or 9 simultaneous videos. The results revealed that higher levels of trait cognitive, state cognitive, and trait somatic anxiety were related to earlier responses, with no change in confidence or accuracy. Increasing the number of screens to be monitored was associated with detecting the events later and a reduced confidence in responses. These results suggest that, in nonclinical populations, a moderate degree of anxiety may be beneficial in predicting acts of aggression during CCTV monitoring tasks. Trait (i.e., stable) levels of anxiety may inform recruitment of operators for surveillance tasks. (PsycINFO Database Record (c) 2019 APA, all rights reserved).