Statistics-Based Outlier Detection and Correction Method for Amazon Customer Reviews.

People nowadays use the internet to project their assessments, impressions, ideas, and observations about various subjects or products on numerous social networking sites. These sites serve as a great source to gather data for data analytics, sentiment analysis, natural language processing, etc. Conventionally, the true sentiment of a customer review matches its corresponding star rating. There are exceptions when the star rating of a review is opposite to its true nature. These are labeled as the outliers in a dataset in this work. The state-of-the-art methods for anomaly detection involve manual searching, predefined rules, or traditional machine learning techniques to detect such instances. This paper conducts a sentiment analysis and outlier detection case study for Amazon customer reviews, and it proposes a statistics-based outlier detection and correction method (SODCM), which helps identify such reviews and rectify their star ratings to enhance the performance of a sentiment analysis algorithm without any data loss. This paper focuses on performing SODCM in datasets containing customer reviews of various products, which are (a) scraped from Amazon.com and (b) publicly available. The paper also studies the dataset and concludes the effect of SODCM on the performance of a sentiment analysis algorithm. The results exhibit that SODCM achieves higher accuracy and recall percentage than other state-of-the-art anomaly detection algorithms.

Personalized Route Planning System Based on Driver Preference.

At present, most popular route navigation systems only use a few sensed or measured attributes to recommend a route. Yet the optimal route considered by drivers needs be based on multiple objectives and multiple attributes. As a result, these existing systems based on a single or few attributes may fail to meet such drivers' needs. This work proposes a driver preference-based route planning (DPRP) model. It can recommend an optimal route by considering driver preference. We collect drivers' preferences, and then provide a set of routes for their choice when they need. Next, we present an integrated algorithm to solve DPRP, which speeds up the search process for recommending the best routes. Its computation cost can be reduced by simplifying a road network and removing invalid sub-routes. Experimental results demonstrate its effectiveness.

Generating Highly Accurate Predictions for Missing QoS Data via Aggregating Nonnegative Latent Factor Models.

Automatic Web-service selection is an important research topic in the domain of service computing. During this process, reliable predictions for quality of service (QoS) based on historical service invocations are vital to users. This work aims at making highly accurate predictions for missing QoS data via building an ensemble of nonnegative latent factor (NLF) models. Its motivations are: 1) the fulfillment of nonnegativity constraints can better represent the positive value nature of QoS data, thereby boosting the prediction accuracy and 2) since QoS prediction is a learning task, it is promising to further improve the prediction accuracy with a carefully designed ensemble model. To achieve this, we first implement an NLF model for QoS prediction. This model is then diversified through feature sampling and randomness injection to form a diversified NLF model, based on which an ensemble is built. Comparison results between the proposed ensemble and several widely employed and state-of-the-art QoS predictors on two large, real data sets demonstrate that the former can outperform the latter well in terms of prediction accuracy.