How salutogenic workplace characteristics influence psychological and cognitive responses in a virtual environment.

Until today, most research focussed on the effects of pathogenic workplace demands on employee illness instead of on salutogenic resources on health. Using a stated-choice experiment in a virtual open-plan office, this study identifies key design aspects that enhance psychological and cognitive responses, ultimately improving health outcomes. The study systematically varied six workplace attributes: screens between workstations, occupancy rate, presence of plants, views outside, window-to-wall ratio (WWR), and colour palette. Each attribute predicted perceptions of at least one psychological or cognitive state. Plants had the highest relative importance for all expected responses but views outside with ample daylight, red/warm wall colours, and a low occupancy rate without screens between desks were also important. Low-cost interventions like adding plants, removing screens, and using warm wall colours can contribute to a healthier open-plan office environment. These insights can guide workplace managers to design environments that support employees' mental states and health.Practitioner summary: Salutogenic workplace resources that promote health have been understudied. This study aimed to show which workplace characteristics caused positive psychological and cognitive responses to improve health, using a stated-choice experiment in a virtual office environment. Plants in the office were the most important attribute for employees' psychological and cognitive responses.

Interior designers' strategies for creating social office space.

The rise of remote working has highlighted the importance of office spaces that support employees' social well-being. However, there is a lack of explicit knowledge on how to design such spaces. In order to address this gap, this study explored the strategies employed by practitioners in designing social office spaces. In-depth interviews with fifteen experienced interior designers were analysed using means-end chain theory. This revealed the designers' common aim to encourage informal social interactions through creating attractive, spacious, recognisable, and spatially integrated breakout spaces. Additionally, communicating group identity, promoting visibility, and offering a cosy atmosphere aimed to foster a sense of connectedness among employees. These findings not only enable more deliberate design decisions but also serve as valuable insights for less experienced designers. Moreover, the framework of design components, affordances and design objectives that emerged from this study can enhance communication between designers and stakeholders involved in office projects.

Experienced interior designers were interviewed about completed office projects to understand how they design social offices. They shared five important strategies to enhance co-worker connectedness and eleven strategies to encourage informal social interactions at work. The study identified ten types of social workplace affordances along with their specific design attributes.

Perceived health and productivity when working from home during the COVID-19 pandemic.

BACKGROUND: During the COVID-19 pandemic, office workers were obliged to work from home (WFH). Alongside known positive aspects of home-based telework, it is associated with reduced health and productivity impacts. Its success depends on employee and environmental characteristics. OBJECTIVE: This paper fills the gap in knowledge on the mediating role of health between personal and environmental factors and employee productivity, when obliged to work from home full-time. It covers health in full (physical, mental, and social) unlike other WFH studies. METHODS: Two large survey-based datasets (gathered April 27th - November 20th, 2020) were analysed resp. with a path model and descriptive analyses. The data provide experiences on health and productivity of resp. 25,058 and 18,859 Dutch office workers from different public organisations, who were obliged to work from home during the COVID-19 lockdowns. RESULTS: In general, the workers in the sample perceived their health to be quite good. Path analysis revealed that gender, age, education, the at-home workspace, the presence of children in the household, and perceived organisational support were significantly related to self-perceived productivity. However, most of these effects were found to be mediated by physical, mental, and/or social health indicators. Possible explanations for health issues from the descriptive analyses were sedentary behaviour, unsuitable furniture, having to be at home, social isolation and changed content and frequency of contact with colleagues. CONCLUSION: Findings imply that specifically engagement and organisational support of teleworkers are most relevant to steer on to ensure productivity while WFH.

How physical home workspace characteristics affect mental health: A systematic scoping review.

BACKGROUND: During the 1990s, voluntary teleworking became more grounded, because of expected advantages as increased productivity and comfort. However, COVID-19 obliged employees to work from home (WFH), even in unsuitable houses, which might have reduced their mental health. A holistic overview of methods and measures of the physical home-workspace characteristics and mental health is currently lacking. Insights in the potential influence of the physical home-workspace on mental health are also not yet holistically examined. OBJECTIVE: The aim of this study is to provide insights in previously studied relationships between the physical home-workspace and mental health and to identify measures for both using a systematic scoping review. METHODS: This study used the PRISMA method to systematically review existing literature. RESULTS: Most studies focussed on noise, acoustics, and privacy, in relation to productivity, concentration, and sleep quality. Only a few studies used objective measures for physical home-workspace characteristics. CONCLUSION: The list of relevant measures can be used by academics to examine relationships between the home-workspace and mental health further. Workplace managers can use it to help employees in optimizing their home-workspace.

The influence of distractions of the home-work environment on mental health during the COVID-19 pandemic.

Previous research showed that office workers are mainly distracted by noise, influencing their mental health. Little investigation has been done into the influence of other workspace characteristics (i.e. temperature, amount of space, visual privacy, adjustability of furniture, wall colours, and workspace cleanliness) on distractions at the office, and even fewer while working from home (WFH). The influence of home-workspace distractions on mental health also received limited attention. This research aims to investigate relationships between home-workspace and personal characteristics, distraction, and mental health while WFH during COVID-19. A path analysis approach was used, to find that, at home, employees were distracted by noise and when having a small desk. Those with a dedicated workroom were less distracted. Distractions mediated most relationships between home-workspace characteristics and mental health, while personal characteristics influenced mental health directly. Employers can use these results to redesign policies regarding home-and-office working to stimulate a healthy work environment.Practitioner summary: The investigation of the influence of home-workspace characteristics on distractions and mental health while WFH during COVID-19 appears to be limited. This research filled this gap by performing a path analysis, using a holistic definition of mental health. Findings showed that distractions mediate relationships between home-workspace characteristics and mental health.

The business case for a healthy office; a holistic overview of relations between office workspace design and mental health.

The role of the physical workspace in employee mental health is often overlooked. As a (mentally) healthy workforce is vital for an organisation's success, it is important to optimise office workspace conditions. Previous studies on the effects of the physical workspace on mental health tended to focus on the effects of a specific element of the physical workspace on one or only a few mental health indicators. This study takes a more holistic approach by addressing the relationship of physical workspace characteristics with ten broad indicators of work-related mental health. Results of a systematic review of empirical evidence show that many aspects of (day)light, office layout/design, and temperature and thermal comfort have been proven to be related to many mental health indicators. Less tacit workspace characteristics (e.g., noise, use of colours) have been explored too, but so far have only been related to a few mental health indicators.Practitioner summary: The absence of holistic insights regarding the empirical proof of the effects of workspace design on employee mental health prevents a clear business case for workplace investments. This paper presents a content analysis of existing studies and shows how seven elements of workspace design relate to 10 mental health indicators.

Satisfaction with activity-support and physical home-workspace characteristics in relation to mental health during the COVID-19 pandemic.

Previous research indicates that employees' mental health might be influenced by their satisfaction with physical office characteristics, such as noise, daylight, and ventilation. However, similar research on mental health in relation to working from home (WFH) is limited. Therefore, this study aimed to identify the relationships between satisfaction with physical home workspace characteristics and support of work activities and mental health while WFH during the COVID-19 pandemic. Relationships were analysed using a path analysis approach, based on a sample of 1219 office workers, who had to work fully from home. The internal relationships between the ten considered mental health variables were also studied. Results showed that satisfaction with daylight, artificial light, greenery, and views outside were directly related to one of the mental health variables and indirectly to several others. Surprisingly, satisfaction with temperature, noise, ventilation, and air quality did not seem to play a role at the home workplace. In addition, unlike at the office, personal characteristics did not relate to workspace satisfaction nor perceived support of activities at home. Furthermore, all mental health variables were related to at least one other mental health variable. Workplace managers could use these insights to formulate recommendations for employees on how to design their home-workspace.

Location choices of face-to-face interactions in academic buildings: an experience sampling approach.

Although it is recognised that face-to-face interactions are important for sharing interests and (new) knowledge, it remains unknown how and where students and university employees interact in academic buildings. Therefore, the aim of this study is to analyse the location choice for face-to-face interactions in an academic building, including several personal- and interaction characteristics. An Experience Sampling Method (ESM) was used to collect data on 643 face-to-face interactions during two weeks in the Flux building at Eindhoven University of Technology, the Netherlands. In general, students more often interacted in meeting rooms than teaching staff, and support staff interacted less in eat/drink areas and the hallways than other users. Unexpectedly, some of the lectures took place outside of traditional project-/lecture space. Real estate managers of university campuses could use these results to create better interactive work environments that stimulate face-to-face interactions among employees and students of different departments. Practitioner Summary: Based on longitudinal data of ftf interactions among students and employees in an academic building, results showed that ftf interaction characteristics, compared to personal characteristics, are most important for explaining the location choice of interactions. These insights could help to design academic work environments that optimise the support of interactions. Abbreviation: ABO: activity-based office; ANOVA: analyses of variance; ESM: experience sampling method; FTF: face-to-face; HR: human resources; MMNL: mixed multinomial logit model; NewWoW: new ways of working.