RESUMO
La Agencia de Calidad del Sistema Nacional de Salud (SNS) viene desarrollando desde 2005 una estrategia dirigida a la mejora de la seguridad de los pacientes (SP) atendidos en los centros sanitarios, cuyos objetivos específicos son: promover el conocimiento y la cultura de SP entre profesionales y pacientes; diseñar y establecer sistemas de información y notificación de eventos adversos para el aprendizaje; implantar prácticas seguras recomendadas en los centros del SNS; promover la investigación en SP y la participación de pacientes y ciudadanos en la estrategia. Material y Método: Se constituyó una red estatal en SP en la que participa el Comité Técnico Institucional con representantes de todas las comunidades autónomas y otros organismos nacionales implicados en la calidad asistencial y en la SP. La estrategia se encuentra alineada con la Alianza Mundial para la Seguridad del Paciente de la Organización Mundial de la Salud (OMS) y las recomendaciones del Consejo de Europa. El presupuesto asignado durante el período 2005-2007 ha sido de alrededor de 35 millones de euros. Resultados: Se han formado en aspectos sobre SP alrededor de 5.000 profesionales. Se han realizado estudios sobre efectos adversos en hospitales y en atención primaria, así como otros dirigidos a conocer la percepción de seguridad de los profesionales, la utilización de medicamentos o la situación de la infección nosocomial. Se han implantado en todas las comunidades autónomas prácticas seguras recomendadas internacionalmente. Conclusiones: Esta estrategia se ha desplegado en todas las comunidades autónomas, y ha contado además con el apoyo explícito de las principales sociedades científicas y asociaciones de pacientes, así como de universidades, escuelas, agencias y otras organizaciones nacionales (AU)
Background and objectives: In 2005 the Spanish National Health System (SNHS) implemented a strategy aimed at improving patient safety in Spanish healthcare centres. Specific aims: Promote and develop knowledge of patient safety and a patient safety culture among health professionals and patients; design and implement adverse event information and reporting systems for learning purposes; introduce recommended safe practices in SNHS centres; promote patient safety research and public and patient involvement in patient safety policies. Material and method: An Institutional Technical Committee was created with representatives from all the Spanish regions. All national organizations involved in healthcare quality and patient safety took part in the project. The strategy follows the WHO World Alliance for Patient Safety and Council of Europe recommendations. Budget allocated in the period 2005-2007: approximately EUR35 million. Results: Around 5,000 health professionals were educated in PS concepts. Several studies were conducted on: adverse events in Hospitals and Primary Care, as well as studies to obtain information on health professionals perceptions on safety, the use of medications and the situation regarding hospital-acquired infections. All the regions have introduced safe clinical practices related with the strategy. Conclusions: The strategy has been implemented in all the Spanish regions. Awareness was raised among health professionals and the public. A network of alliances has been set up with the regions, universities, schools, agencies and other organizations supporting the strategy (AU)
Assuntos
Humanos , /normas , Qualidade da Assistência à Saúde , Gestão da Segurança , Espanha , Fatores de TempoRESUMO
BACKGROUND AND OBJECTIVES: In 2005 the Spanish National Health System (SNHS) implemented a strategy aimed at improving patient safety in Spanish healthcare centres. SPECIFIC AIMS: Promote and develop knowledge of patient safety and a patient safety culture among health professionals and patients; design and implement adverse event information and reporting systems for learning purposes; introduce recommended safe practices in SNHS centres; promote patient safety research and public and patient involvement in patient safety policies. MATERIAL AND METHOD: An Institutional Technical Committee was created with representatives from all the Spanish regions. All national organizations involved in healthcare quality and patient safety took part in the project. The strategy follows the WHO World Alliance for Patient Safety and Council of Europe recommendations. Budget allocated in the period 2005-2007: approximately EUR35 million. RESULTS: Around 5,000 health professionals were educated in PS concepts. Several studies were conducted on: adverse events in Hospitals and Primary Care, as well as studies to obtain information on health professionals' perceptions on safety, the use of medications and the situation regarding hospital-acquired infections. All the regions have introduced safe clinical practices related with the strategy. CONCLUSIONS: The strategy has been implemented in all the Spanish regions. Awareness was raised among health professionals and the public. A network of alliances has been set up with the regions, universities, schools, agencies and other organizations supporting the strategy.
