Emotional Competence: Demonstrated Performance.

Component behaviors of emotional competence and nurse develop- ment of an action plan to demonstrate performance of these behaviors are examined. The critical impact of emotional compe- tence on professional role satisfaction and on success of an organi- zation is explored.

Are Technology Interruptions Impacting Your Bottom Line? An Innovative Proposal for Change.

BACKGROUND: Nursing interruptions are a costly and dangerous variable in acute care hospitals. Malfunctioning technology equipment interrupts nursing care and prevents full utilization of computer safety systems to prevent patient care errors. AIMS: This paper identifies an innovative approach to nursing interruptions related to computer and computer cart malfunctions. The impact on human resources is defined and outcome measures were proposed. A multifaceted proposal, based on a literature review, aimed at reducing nursing interruptions is presented. This proposal is expected to increase patient safety, as well as patient and nurse satisfaction. SETTING: Acute care hospitals utilizing electronic medical records and bar-coded medication administration technology. PARTICIPANTS: Nurses, information technology staff, nursing informatics staff, and all leadership teams affected by technology problems and their proposed solutions. METHODS: Literature from multiple fields was reviewed to evaluate research related to computer/computer cart failures, and the approaches used to resolve these issues. RESULTS: Outcome measured strategic goals related to patient safety, and nurse and patient satisfaction. Specific help desk metrics will demonstrate the effect of interventions. CONCLUSIONS: This paper addresses a gap in the literature and proposes practical and innovative solutions. A comprehensive computer and computer cart repair program is essential for patient safety, financial stewardship, and utilization of resources.

Onboarding new adjunct clinical nursing faculty using a quality and safety education for nurses-based orientation model.

In light of the nursing faculty shortage, many clinical nurses are transitioning to adjunct clinical faculty roles. This transition requires formal orientation programs that are based on an established framework that links academic and practice competencies. The authors propose that linking academic and practice competencies will enhance students' education and promote patient safety. The model described in this article uses the Quality and Safety Education for Nurses (QSEN) competencies to design and deliver an onboarding orientation model for new adjunct clinical faculty. For each QSEN competency, orientation topics, learning objectives for new faculty, and orientation activities are offered. This model serves as a template on which new adjunct clinical faculty can be onboarded, thus lessening role-transition stressors. Adequately prepared adjunct clinical faculty offer students a clinical expert who has received an orientation built on the QSEN competencies.