1.
Qual Manag Health Care
; 2(4): 63-72, 1994.
Artigo
em Inglês
| MEDLINE
| ID: mdl-10137609
RESUMO
The United States has a major weapon in the battle to improve competitiveness: The Malcolm Baldrige National Quality Award Program. An increasingly asked question in industrial and health care sectors is whether there should be a Baldrige Award in health care. In the business community, the Baldrige Award has been a catalyst for cooperative development of quality criteria, assessment mechanisms, and continuous learning, greatly accelerating the pace of information sharing.