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Psychiatr Q ; 86(3): 301-10, 2015 Sep.
Artigo em Inglês | MEDLINE | ID: mdl-26040962

RESUMO

Lean and other quality management methodologies have been used by industry and manufacturing for many years. More recently they have been adopted by health care. The authors describe their experience with the lean way of continuous quality improvement, first developed by Toyota, at one of New York's largest behavioral health departments. The relevance and application of these methodologies to the mental health sector is presented.


Assuntos
Serviços de Saúde Mental/economia , Serviços de Saúde Mental/organização & administração , Melhoria de Qualidade , Humanos , Liderança
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