FewJoint: few-shot learning for joint dialogue understanding.

Few-shot learning (FSL) is one of the key future steps in machine learning and raises a lot of attention. In this paper, we focus on the FSL problem of dialogue understanding, which contains two closely related tasks: intent detection and slot filling. Dialogue understanding has been proven to benefit a lot from jointly learning the two sub-tasks. However, such joint learning becomes challenging in the few-shot scenarios: on the one hand, the sparsity of samples greatly magnifies the difficulty of modeling the connection between the two tasks; on the other hand, how to jointly learn multiple tasks in the few-shot setting is still less investigated. In response to this, we introduce FewJoint, the first FSL benchmark for joint dialogue understanding. FewJoint provides a new corpus with 59 different dialogue domains from real industrial API and a code platform to ease FSL experiment set-up, which are expected to advance the research of this field. Further, we find that insufficient performance of the few-shot setting often leads to noisy sharing between two sub-task and disturbs joint learning. To tackle this, we guide slot with explicit intent information and propose a novel trust gating mechanism that blocks low-confidence intent information to ensure high quality sharing. Besides, we introduce a Reptile-based meta-learning strategy to achieve better generalization in unseen few-shot domains. In the experiments, the proposed method brings significant improvements on two datasets and achieve new state-of-the-art performance.

ExpMRC: explainability evaluation for machine reading comprehension.

Achieving human-level performance on some Machine Reading Comprehension (MRC) datasets is no longer challenging with the help of powerful Pre-trained Language Models (PLMs). However, it is necessary to provide both answer prediction and its explanation to further improve the MRC system's reliability, especially for real-life applications. In this paper, we propose a new benchmark called ExpMRC for evaluating the textual explainability of the MRC systems. ExpMRC contains four subsets, including SQuAD, CMRC 2018, RACE+, and C3, with additional annotations of the answer's evidence. The MRC systems are required to give not only the correct answer but also its explanation. We use state-of-the-art PLMs to build baseline systems and adopt various unsupervised approaches to extract both answer and evidence spans without human-annotated evidence spans. The experimental results show that these models are still far from human performance, suggesting that the ExpMRC is challenging. Resources (data and baselines) are available through https://github.com/ymcui/expmrc.

Multilingual multi-aspect explainability analyses on machine reading comprehension models.

Achieving human-level performance on some of the machine reading comprehension (MRC) datasets is no longer challenging with the help of powerful pre-trained language models (PLMs). However, the internal mechanism of these artifacts remains unclear, placing an obstacle to further understand these models. This paper focuses on conducting a series of analytical experiments to examine the relations between the multi-head self-attention and the final MRC system performance, revealing the potential explainability in PLM-based MRC models. To ensure the robustness of the analyses, we perform our experiments in a multilingual way on top of various PLMs. We discover that passage-to-question and passage understanding attentions are the most important ones in the question answering process, showing strong correlations to the final performance than other parts. Through comprehensive visualizations and case studies, we also observe several general findings on the attention maps, which can be helpful to understand how these models solve the questions.

Understanding Patient Query With Weak Supervision From Doctor Response.

Currently, the need for high-quality dialogue systems that assist users to conduct self-diagnosis is rapidly increasing. Slot filling for automatic diagnosis, which converts medical queries into structured representations, plays an important role in diagnostic dialogue systems. However, the lack of high-quality datasets limits the performance of slot filling. While medical communities like AskAPatient usually have multiple rounds of diagnostic dialogue containing colloquial input and professional responses from doctors. Therefore, the data of diagnostic dialogue in medical communities can be utilized to solve the main challenges in slot filling. This paper proposes a two-step training framework to make full use of these unlabeled dialogue data in medical communities. To promote further researches, we provide a Chinese dataset with 2,652 annotated samples and a large amount of unlabeled samples. Experimental results on the dataset demonstrate the effectiveness of the proposed method with an increase of 6.32% in Micro F1 and 8.20% in Macro F1 on average over strong baselines.