Foodservice satisfaction domains in geriatrics, rehabilitation and aged care.

OBJECTIVE: To develop a foodservice satisfaction instrument for residential aged care and geriatric/rehabilitation units. The quality of care and food provided for clients in long-term care facilities is critical for the prevention of malnutrition. DESIGN: Cross-sectional survey and in-depth interviews. SETTING: Nine residential aged care facilities and two geriatric/rehabilitation units in Southeast Queensland, Australia. PARTICIPANTS: A total of 103 geriatric/rehabilitation patients and 210 aged care residents. The median age was 84 years, with 72.1 % females. MEASUREMENTS: Candidate satisfaction items were obtained from: (i) secondary analysis of acute care foodservice satisfaction data; (ii) focus groups with expert geriatrics/rehabilitation and aged care dietitians; (iii) pre-testing of instrument content, presentation format and response-scale (n=40) and (iv) pilot testing of the instrument (n=313). Sixty-one items on foodservice attributes, an overall satisfaction question, and demographic/contextual information were tested. RESULTS: Principal components factor analysis and Velicer's MAP test revealed foodservice satisfaction was represented by 18 items within four factors: meal quality and enjoyment (α =0.91), autonomy (α =0.64), staff consideration (α =0.79), hunger and food quantity (α =0.67) and six independent items, totalling 24 foodservice characteristics. This represented around 40% of the variance in foodservice satisfaction. When a further 13 foodservice items were retained due to practical importance, the analysis explained around 64% of the variance in foodservice satisfaction. CONCLUSION: The Resident Foodservice Satisfaction Questionnaire is a novel measure of resident foodservice satisfaction and can be used to provide evidence for changes to food services that may improve or enhance resident satisfaction and assist in the prevention of a significant and modifiable cause of malnutrition.

Personal assistance, income and employment: the spinal injuries survey instrument (SISI) and its application in a sample of people with quadriplegia.

INTRODUCTION: Our aim was to ascertain what effect access to personal care package (PCP) has on the labour market activities of people who have a spinal cord injury (SCI). We developed a new instrument called the spinal injuries survey instrument (SISI). The SISI is a 35-item instrument, which contains items on health, education, employment, along with measures of personal assistance, mobility and psychological attribution style. MATERIALS AND METHODS: The SISI was administered, with the Short Form 36 (SF-36) health status instrument, to 250 people with an SCI. The response rate was 72%. A retrospective, matched case-control sampling approach matched individuals who received a PCP, with a cohort who did not. The matching criteria included the site and severity of spinal lesion, age and gender. RESULTS: Although data on the reliability of the instrument are currently lacking, our empirical results are consistent with other studies: (1) mean annual health care costs (AUD$8741) are comparable with Walsh's estimates (2) SF-36 data support Kreuter's contention that mental health is resilient to SCI and (3) a post-injury employment rate of 29.7% corroborates Murphy et al. We present additional data describing income, educational attainment and family support. DISCUSSION: Our discussion borrows a conceptualization of disability by Sen, that includes both an 'earning handicap' (an impediment to earn income) and a 'conversion handicap' (an impediment to the enjoyment of income). Our application of the SISI provides evidence of both. The labour income of people with quadriplegia is AUD$10,007 per annum, while diminished health status, increased out-of-pocket health expenditure and loss of time suggest a conversion handicap.

Medicare, fee-for-service subsidies, and market outcomes: a partial description of Australia's health care financing labyrinth.

In Australia, both in-hospital and out-of-hospital services are subsidized via a national, social health insurance scheme, referred to as "Medicare." Revenue for the scheme is raised via general taxation and an earmarked "tax," which is presently 1.5 percent of taxable income. Members are entitled to the subsidized consumption of a broad range of medical practitioner services provided on both an in-hospital and an out-of-hospital basis, in both private and public facilities. Moreover, the range of services subsidized by the Australian scheme is broad, and includes the types of medical care that are available only to those U.S. Medicare patients who have opted for the Supplementary Medical Insurance Program. The purpose of this article is to provide a descriptive account of the Australian Medicare arrangements, particularly those that pertain to private, fee-for-service, medical practice. This article emphasizes the fact that, although the provisions are nationally uniform in application, these arrangements do not give rise to homogeneity of consumer payments and medical practitioner revenue. The article's theme is that, just as the simple terms "Medicare" and "Medicaid" belie the complexity of U.S. social health insurance, the Australian application of the term "Medicare" also describes a health care financing labyrinth.