1.
Behav Anal Pract
; 17(1): 359-370, 2024 Mar.
Artigo
em Inglês
| MEDLINE
| ID: mdl-38405285
RESUMO
Developing and improving organizational processes is an important element for staff satisfaction, effective communication, and ultimately the success of an organization (Rummler & Brache, 2013). Human-service organizations are no exception and, in fact, could greatly benefit from process improvement. This article provides guided steps for using process maps as a means for improving processes in human-service organizations.