Human factors in emergency management

Crisis management is becoming the approach for major accidents in the upcoming century. To inprove the organization response for emergency situstions we develop emergency plans, train people, conduct exercises and prepare for any potential disaster. The recent experiences demostrated that this classical way of acting does not always guarantee successful operations. We may have under estimated the importance of the human factors. Taking a better look, it is easy to recognize the importance of individual in the emergency planning process and to give it the proper attention (AU)