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Qual Health Care ; 10 Suppl 2: ii70-8, 2001 Dec.
Artigo em Inglês | MEDLINE | ID: mdl-11700383

RESUMO

The National Health Service in England and Wales has recently adopted a policy aimed at embedding continuous quality improvement (CQI) at all levels and across all services. The key goal is to achieve changes in practice which improve patient outcomes. This paper describes the use of a training course for multiprofessional groups of participants tailored to offer them relevant knowledge, management and team working skills, and approaches to personal and career development. These were intended to assist them in changing their practice for the benefit of patients. The participants rated the course highly in fulfilling its objectives. One cohort followed up for 6 months named changes in practice which related specifically to learning from the course. This paper shows the important contribution of multiprofessional learning to CQI and presents a useful method of evaluating links between learning and performance.


Assuntos
Educação Continuada/organização & administração , Administradores Hospitalares/educação , Hospitais Públicos/normas , Auditoria Médica , Cultura Organizacional , Equipe de Assistência ao Paciente , Recursos Humanos em Hospital/educação , Gestão da Qualidade Total , Modelos Educacionais , Desenvolvimento de Programas , Avaliação de Programas e Projetos de Saúde , Desenvolvimento de Pessoal , Medicina Estatal/normas , Reino Unido
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