[Coping with complex medical emergency situations : Competent and successful decision-making, communication and leadership]. / Medizinisches Handeln in komplexen Notfallsituationen : Kompetent und erfolgreich entscheiden, kommunizieren und führen.

BACKGROUND: Stress is an integral part of the daily routine among healthcare workers in anesthesiology and emergency medicine. OBJECTIVES: This article describes negative stress effects in complex emergency situations and presents helpful tools for coping with them. MATERIAL AND METHODS: Evaluation and discussion of selected medical and psychological publications and the inclusion of expert opinions are presented. RESULTS: Negative stress of healthcare providers in medical emergencies severely affects their reasoning and communication and is inadequately taken into account during routine care. CONCLUSION: Research in aviation and psychology has provided various tools to improve performance during stressful events and should be taken into consideration for routine daily use.