RESUMO
Twenty retrospective patient case studies were collated in an acute care teaching hospital using a case note audit and in addition interviews were undertaken with 40 nursing staff following the deaths of these patients in order to: analyse the end of life care received; identify any deficits in care provision and to enable the nursing division to target any inadequacies in care found. Findings indicated that communication between medical and nursing staff and between nursing staff, patients and family around end of life issues continue to be poor and that discussions regarding NFR decisions occurred too close to death, creating unnecessary stress for both patients and families. Recommendations regarding palliative approaches in the acute care setting are detailed.
Assuntos
Atitude do Pessoal de Saúde , Comunicação , Tomada de Decisões , Falência Renal Crônica/psicologia , Recursos Humanos de Enfermagem Hospitalar/psicologia , Cuidados Paliativos/psicologia , Doença Aguda , Adulto , Planejamento Antecipado de Cuidados/normas , Feminino , Necessidades e Demandas de Serviços de Saúde , Hospitais Públicos , Hospitais de Ensino , Humanos , Relações Interprofissionais , Masculino , Corpo Clínico Hospitalar/psicologia , Pessoa de Meia-Idade , Auditoria de Enfermagem , Pesquisa Metodológica em Enfermagem , Cuidados Paliativos/normas , Relações Profissional-Família , Relações Profissional-Paciente , Pesquisa Qualitativa , Estudos Retrospectivos , Austrália do SulRESUMO
AIM: to explore discrepancies between nurses' knowledge and their documentation of issues of psychosocial, spiritual and cultural aspects of palliative care, evidenced clearly in recent nursing research into end-of-life care in an acute care, teaching hospital. DESIGN: the study involved a retrospective patient case-note audit of an opportunistic sample of 20 patients deceased recently and interviews of the two nurses most involved in the care of each patient (n=40). FINDINGS: this research indicates that nurses in acute care settings often recognize, sometimes explore, but infrequently document psychosocial, spiritual and cultural aspects of care. CONCLUSION: there is a strong need for: (1) education about both the impact of non-physical dimensions of patients' lives and the effective documentation of these dimensions; and (2) up-grading of documentation tools to better facilitate documentation of non-physical aspects of palliative care.