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1.
Ann Oper Res ; 322(1): 217-240, 2023.
Artigo em Inglês | MEDLINE | ID: mdl-35789688

RESUMO

In rapidly changing business conditions, it has become extremely important to ensure the sustainability of supply chains and further improve the resiliency to those events, such as COVID-19, that can cause unexpected disruptions in the value supply chain. Although globalized supply chains have already been criticized for lack of control over sustainability and resilience of supply chain operations, these issues have become more prevalent in the uncertain environment driven by COVID-19. The use of emerging technologies such as blockchain, Industry 4.0 analytics model and artificial intelligence driven methods are aimed at increasing the sustainability and resilience of supply chains, especially in an uncertain environment. In this context, this research aims to identify the problematic areas encountered in building a resilient and sustainable supply chain in the pre-COVID-19 era and during COVID-19, and to offer solutions to those problematic areas tackled by an appropriate emerging technology. This research has been contextualized in the automotive industry; this industry has a complex supply chain structure and is one of the sectors most affected by COVID-19. Based on the findings, the most important problematic areas encountered in SSCM pre-COVID-19 are determined as supply chain traceability, demand planning and production management as well as purchasing process planning based on cause and effect groups. The most important issues to be addressed during COVID-19 are top management support, purchasing process planning and supply chain traceability, respectively.

2.
Ann Oper Res ; : 1-31, 2022 Jan 07.
Artigo em Inglês | MEDLINE | ID: mdl-35017781

RESUMO

In recent years, machine learning models based on big data have been introduced into marketing in order to transform customer data into meaningful insights and to make strategic decisions by making more accurate predictions. Although there is a large amount of literature on demand forecasting, there is a lack of research about how marketing strategies such as advertising and other promotional activities affect demand. Therefore, an accurate demand-forecasting model can make significant academic and practical contributions for business sustainability. The purpose of this article is to evaluate machine learning methods to provide accuracy in forecasting demand based on advertising expenses. The study focuses on a prediction mechanism based on several Machine Learning techniques-Support Vector Regression (SVR), Random Forest Regression (RFR) and Decision Tree Regressor (DTR) and deep learning techniques-Artificial Neural Network (ANN), Long Short Term Memory (LSTM),-to deal with demand forecasting based on advertising expenses. Deep learning is a powerful technique that can solve marketing problems based on both classification and regression algorithms. Accordingly, a television manufacturer's real market dataset consisting of advertising expenditures, sales and demand forecasting via chosen machine learning methods was analyzed and compared in terms of the accuracy of demand forecasting. As a result, Long Short Term Memory has been found to be superior to other models in providing highly accurate prediction results for demand forecasting based on advertising expenses.

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