RESUMO
Use of primary health care (PHC) services and satisfaction among elderly people (60 + years) in Asir was studied in 26 PHC centres. They visited PHC centres significantly less often than younger adults but they were referred significantly more often to secondary and tertiary care and for more laboratory tests. A random sample of 253 elderly people attending the centres was interviewed about accessibility, continuity, humaneness, informativeness and thoroughness of care. Overall, 79.0% were satisfied with the services provided. The leading 3 items of dissatisfaction were: not enough audiovisual means for health education (65.1%), long time spent in the centre (46.4%), and not enough specialty clinics (42.5%).
Assuntos
Idoso/psicologia , Satisfação do Paciente/estatística & dados numéricos , Atenção Primária à Saúde , Idoso/estatística & dados numéricos , Recursos Audiovisuais/normas , Continuidade da Assistência ao Paciente/normas , Empatia , Feminino , Pesquisas sobre Atenção à Saúde , Acessibilidade aos Serviços de Saúde/normas , Humanismo , Humanos , Masculino , Pessoa de Meia-Idade , Educação de Pacientes como Assunto/normas , Atenção Primária à Saúde/normas , Atenção Primária à Saúde/estatística & dados numéricos , Relações Profissional-Paciente , Qualidade da Assistência à Saúde/normas , Qualidade da Assistência à Saúde/estatística & dados numéricos , Encaminhamento e Consulta/normas , Encaminhamento e Consulta/estatística & dados numéricos , Arábia Saudita , Inquéritos e Questionários , Materiais de Ensino/normas , Fatores de TempoRESUMO
Use of primary health care [PHC] services and satisfaction among elderly people [60 + years] in Asir was studied in 26 PHC centers. They visited PHC centers significantly less often than younger adults but they were referred significantly more often to secondary and tertiary care and for more laboratory tests. A r and om sample of 253 elderly people attending the centers was interviewed about accessibility, continuity, humaneness, informativeness and thoroughness of care. Overall, 79.0% were satisfied with the services provided. The leading 3 items of dissatisfaction were: not enough audiovisual means for health education [65.1%], long time spent in the centre [46.4%], and not enough specialty clinics [42.5%]
