Empowering Seafarers as Agents of Their Mental Health: The Role of Information and Communication Technology in Seafarers' Well-Being.

The academic literature seldom views information and communication technology (ICT) as a means to empower merchant seafarers in terms of their active and positive contributions to their mental health (MH) and overall well-being. Seafarers are often viewed as recipients and not the sources of health interventions. Using mixed methods, this paper examines how seafarers' MH has not been the top priority among seafarers themselves, and how ICT and formal education might empower seafarers in health promotion. The pervasive culture of "ship first" in the maritime industry is palpable in the findings of this study, where seafarers do not prioritize their MH because the ship's safe operations take precedence over everything else. Data shows that seafarers perceive MH interventions provided by companies as more useful when these have direct implications or effects on their families. In effect, seafarers may not see a priorities the physical and mental health support directly impacting their well-being. Nevertheless, there are some fundamental changes in the maritime industry in using technology to improve the MH of seafarers and their overall well-being, such as the development of MH applications ("apps"), helplines, or websites, coupled with the growing comfort of seafarers to use ICT.

Seafarers' mental health during the COVID-19 pandemic: An examination of current supportive measures and their perceived effectiveness.

As the current COVID-19 pandemic and the resulting crew change crisis exacerbates the mental health problem faced by seafarers, various maritime stakeholders have mobilised their resources and strengths to provide a variety of supportive measures to address the issue. This paper aims to find out what measures have been adopted in the industry and how widely they have been experienced/received by seafarers and evaluate their effectiveness. To achieve this aim, this research employed a mixed methods design involving qualitative interviews with 26 stakeholders and a quantitative questionnaire survey of 817 seafarers. The research identified a total number of 22 mental health support measures, all of which were perceived to have contributed positively to seafarers' mental health. However, not all of them were widely available to or utilised by seafarers. The findings also highlighted the importance of family, colleagues, shipping companies, and government agencies, as they are associated with the most effective support measures, namely communication with family, timely crew changes, being prioritised for vaccination, being vaccinated, and a positive and collegial atmosphere on-board. Based on the findings, recommendations are provided.

Bullying behavior and employee well-being: how do different forms of social support buffer against depression, anxiety and exhaustion?

PURPOSE: Workplace bullying has severe negative consequences for the well-being of targeted employees. Previous research suggests that social support may buffer against such adverse effects. However, it remains unclear if different forms of support have equally strong effects and if support buffers equally effectively against different outcomes. Further, little is known about social support as a mitigating factor in remote occupational groups such as seafarers. This study examines the buffering effects of four forms of support (instrumental and emotional peer support, company support, non-work support) on three aspects of employee well-being (depression, anxiety, and exhaustion) among seafarers. METHODS: Responses to a cross-sectional online survey from a convenience sample of 414 seafarers on international commercial vessels were analyzed using moderated regression analyses with PROCESS. RESULTS: Exposure to workplace bullying behavior increased seafarers' depression, anxiety and exhaustion. Instrumental peer support and non-work support buffered the negative impact of bullying on depression. The impact of bullying on exhaustion was buffered by company support. The impact of bullying on anxiety was not buffered by any of the four forms of support. CONCLUSION: Extending previous research, the findings suggest that the interaction between workplace bullying and support depends not only on the source of support, but also on the type of support and the outcome considered. While support from colleagues on board was important for seafarers, company and non-work support must not be overlooked. Interventions should, therefore, encourage the development of peer support and ensure access to shore-based support for workers in remote locations.

The impact of the COVID-19 pandemic on seafarers' mental health and chronic fatigue: Beneficial effects of onboard peer support, external support and Internet access.

While commercial shipping remained vital for maintaining global supply chains during the COVID-19 pandemic, measures imposed to control the spread of infection have disrupted crew changes and impacted interactions with port personnel and among crew members on board. Initial reports indicate that this affected work and life on board, the length of seafarers' time on board as well as seafarers' employment and family concerns. However, the consequences for seafarers' well-being are not well understood. The purpose of this study was to examine the effects of the COVID-19 pandemic on seafarers' mental health and chronic fatigue, and to analyze the role of potential mitigating factors, notably onboard peer support, external support and Internet quality. Survey responses from 622 seafarers on international commercial vessels were analyzed using structural equation modeling. Findings suggested that the impact of the pandemic increased seafarers' fatigue and mental health problems. However, they also indicated ways of mitigating the negative impact of the pandemic and increasing resilience by enhancing support from fellow crew members on board, ensuring the availability of external support and providing fast and reliable Internet access.