RESUMO
OBJECTIVE: To appraise the perception of Registered Nurses working at Spanish National Health System (SNHS) hospitals about work environment, quality of care and burnout. METHOD: Cross-sectional study addressed to 7539 nurses in 59 Spanish public hospitals over 150 beds belonging to the NHS between 2009 and 2010. Data was collected on: socio-demographic and academic background, job satisfaction, perception of work environment (PES-NWI) and burnout (MBI). RESULTS: Among 7539 questionnaires, 5654 were collected (75%). The nurses' average age was 37,5 (SD=9,5) years old, 88% (4929) were female and they had a median of 12 years of experience. The patient/nurse ratio was 11/1. 26% of nurses (1468) showed their intention to leave the hospital. 55% of nurses (3080) showed moderate job satisfaction. The work environment was unfavorable for 48% (2729) of nurses. 22% (1091) showed high burnout levels. CONCLUSIONS: The results show a high nurses' participation, who relate moderate job satisfaction. However, on PES-NWI, nearly half of nurses show an unfavorable work environment.
Assuntos
Satisfação no Emprego , Recursos Humanos de Enfermagem Hospitalar , Local de Trabalho , Adulto , Esgotamento Profissional/epidemiologia , Estudos Transversais , Feminino , Humanos , Masculino , EspanhaRESUMO
Objetivo Conocer la percepción de las enfermeras que trabajan en los hospitales del Sistema Nacional de Salud (SNS) en España sobre su entorno laboral y la calidad de los cuidados que prestan, así como su satisfacción con el trabajo y su nivel de burnout. Método Diseño observacional, descriptivo y transversal realizado entre 2009 y 2010 en 7.539 enfermeras de 59 hospitales españoles con más de 150 camas pertenecientes al SNS. Se recogieron, entre otros, datos sociodemográficos y de formación, satisfacción laboral, percepción del entorno laboral a través del cuestionario Practice Environment Scale of the Nursing Work Index (PES-NWI) y el grado de burnout medido con el Maslach Burnout Inventory (MBI). Resultados De los 7.539 cuestionarios entregados se recogieron 5.654 (75%). La edad media de las enfermeras era de 37,5 años (DE=9,5), un 88% (4.929) eran mujeres y tenían una mediana de 12 años de experiencia profesional. El ratio paciente/enfermera fue de 11/1. Un 26% (1.468) indicaron que les gustaría abandonar el hospital. El 55% de las enfermeras (3.080) indicaron estar moderadamente satisfechas con su trabajo. El entorno laboral fue desfavorable para el 48% (2.729) de las enfermeras. Un 22% (1.091) presentaban un alto nivel de burnout. Conclusiones Los resultados indican una alta participación de las enfermeras, que refieren una satisfacción moderada con su trabajo, aunque, según el PES-NWI casi la mitad refleja un entorno laboral desfavorable (AU)
Objective: To appraise the perception of Registered Nurses working at Spanish National Health System (SNHS) hospitals about work environment, quality of care and burnout. Method: Cross-sectional study addressed to 7539 nurses in 59 Spanish public hospitals over 150 beds belonging to the NHS between 2009 and 2010. Data was collected on: sociodemographic and academic background, job satisfaction, perception of work environment (PES-NWI) and burnout (MBI). Results: Among 7539 questionnaires, 5654 were collected (75%). The nurses average age was 37,5 (SD = 9,5) years old, 88% (4929) were female and they had a median of 12 years of experience. The patient/nurse ratio was 11/1. 26% of nurses (1468) showed their intention to leave the hospital. 55% of nurses (3080) showed moderate job satisfaction. The work environment was unfavorable for 48% (2729) of nurses. 22% (1091) showed high burnout levels. Conclusions: The results show a high nurses participation, who relate moderate job satisfaction. However, on PES-NWI, nearly half of nurses show an unfavorable work environment (AU)
