RESUMO
Recently, research on short text topic models has addressed the challenges of social media datasets. These models are typically evaluated using automated measures. However, recent work suggests that these evaluation measures do not inform whether the topics produced can yield meaningful insights for those examining social media data. Efforts to address this issue, including gauging the alignment between automated and human evaluation tasks, are hampered by a lack of knowledge about how researchers use topic models. Further problems could arise if researchers do not construct topic models optimally or use them in a way that exceeds the models' limitations. These scenarios threaten the validity of topic model development and the insights produced by researchers employing topic modelling as a methodology. However, there is currently a lack of information about how and why topic models are used in applied research. As such, we performed a systematic literature review of 189 articles where topic modelling was used for social media analysis to understand how and why topic models are used for social media analysis. Our results suggest that the development of topic models is not aligned with the needs of those who use them for social media analysis. We have found that researchers use topic models sub-optimally. There is a lack of methodological support for researchers to build and interpret topics. We offer a set of recommendations for topic model researchers to address these problems and bridge the gap between development and applied research on short text topic models. Supplementary Information: The online version contains supplementary material available at 10.1007/s10462-023-10471-x.
RESUMO
BACKGROUND: Nonpharmaceutical interventions (NPIs) (such as wearing masks and social distancing) have been implemented by governments around the world to slow the spread of COVID-19. To promote public adherence to these regimes, governments need to understand the public perceptions and attitudes toward NPI regimes and the factors that influence them. Twitter data offer a means to capture these insights. OBJECTIVE: The objective of this study is to identify tweets about COVID-19 NPIs in six countries and compare the trends in public perceptions and attitudes toward NPIs across these countries. The aim is to identify factors that influenced public perceptions and attitudes about NPI regimes during the early phases of the COVID-19 pandemic. METHODS: We analyzed 777,869 English language tweets about COVID-19 NPIs in six countries (Australia, Canada, New Zealand, Ireland, the United Kingdom, and the United States). The relationship between tweet frequencies and case numbers was assessed using a Pearson correlation analysis. Topic modeling was used to isolate tweets about NPIs. A comparative analysis of NPIs between countries was conducted. RESULTS: The proportion of NPI-related topics, relative to all topics, varied between countries. The New Zealand data set displayed the greatest attention to NPIs, and the US data set showed the lowest. The relationship between tweet frequencies and case numbers was statistically significant only for Australia (r=0.837, P<.001) and New Zealand (r=0.747, P<.001). Topic modeling produced 131 topics related to one of 22 NPIs, grouped into seven NPI categories: Personal Protection (n=15), Social Distancing (n=9), Testing and Tracing (n=10), Gathering Restrictions (n=18), Lockdown (n=42), Travel Restrictions (n=14), and Workplace Closures (n=23). While less restrictive NPIs gained widespread support, more restrictive NPIs were perceived differently across countries. Four characteristics of these regimes were seen to influence public adherence to NPIs: timeliness of implementation, NPI campaign strategies, inconsistent information, and enforcement strategies. CONCLUSIONS: Twitter offers a means to obtain timely feedback about the public response to COVID-19 NPI regimes. Insights gained from this analysis can support government decision making, implementation, and communication strategies about NPI regimes, as well as encourage further discussion about the management of NPI programs for global health events, such as the COVID-19 pandemic.
