Stress appraisal in the workplace and its associations with productivity and mood: Insights from a multimodal machine learning analysis.

Previous studies have primarily focused on predicting stress arousal, encompassing physiological, behavioral, and psychological responses to stressors, while neglecting the examination of stress appraisal. Stress appraisal involves the cognitive evaluation of a situation as stressful or non-stressful, and as a threat/pressure or a challenge/opportunity. In this study, we investigated several research questions related to the association between states of stress appraisal (i.e., boredom, eustress, coexisting eustress-distress, distress) and various factors such as stress levels, mood, productivity, physiological and behavioral responses, as well as the most effective ML algorithms and data signals for predicting stress appraisal. The results support the Yerkes-Dodson law, showing that a moderate stress level is associated with increased productivity and positive mood, while low and high levels of stress are related to decreased productivity and negative mood, with distress overpowering eustress when they coexist. Changes in stress appraisal relative to physiological and behavioral features were examined through the lenses of stress arousal, activity engagement, and performance. An XGBOOST model achieved the best prediction accuracies of stress appraisal, reaching 82.78% when combining physiological and behavioral features and 79.55% using only the physiological dataset. The small accuracy difference of 3% indicates that physiological data alone may be adequate to accurately predict stress appraisal, and the feature importance results identified electrodermal activity, skin temperature, and blood volume pulse as the most useful physiologic features. Implementing these models within work environments can serve as a foundation for designing workplace policies, practices, and stress management strategies that prioritize the promotion of eustress while reducing distress and boredom. Such efforts can foster a supportive work environment to enhance employee well-being and productivity.

Customizing virtual interpersonal skills training applications may not improve trainee performance.

While some theoretical perspectives imply that the context of a virtual training should be customized to match the intended context where those skills would ultimately be applied, others suggest this might not be necessary for learning. It is important to determine whether manipulating context matters for performance in training applications because customized virtual training systems made for specific use cases are more costly than generic "off-the-shelf" ones designed for a broader set of users. Accordingly, we report a study where military cadets use a virtual platform to practice their negotiation skills, and are randomly assigned to one of two virtual context conditions: military versus civilian. Out of 28 measures capturing performance in the negotiation, there was only one significant result: cadets in the civilian condition politely ask the agent to make an offer significantly more than those in the military condition. These results imply that-for this interpersonal skills application, and perhaps ones like it-virtual context may matter very little for performance during social skills training, and that commercial systems may yield real benefits to military scenarios with little-to-no modification.

The impact of security countermeasures on human behavior during active shooter incidents.

Active shooter incidents represent an increasing threat to American society, especially in commercial and educational buildings. In recent years, a wide variety of security countermeasures have been recommended by public and governmental agencies. Many of these countermeasures are aimed to increase building security, yet their impact on human behavior when an active shooter incident occurs remains underexplored. To fill this research gap, we conducted virtual experiments to evaluate the impact of countermeasures on human behavior during active shooter incidents. A total of 162 office workers and middle/high school teachers were recruited to respond to an active shooter incident in virtual office and school buildings with or without the implementation of multiple countermeasures. The experiment results showed countermeasures significantly influenced participants' response time and decisions (e.g., run, hide, fight). Participants' responses and perceptions of the active shooter incident were also contingent on their daily roles, as well as building and social contexts. Teachers had more concerns for occupants' safety than office workers. Moreover, teachers had more positive perceptions of occupants in the school, whereas office workers had more positive perceptions of occupants in the office.

Negotiating Time and Space When Working From Home: Experiences During COVID-19.

Stay-at-home mandates following the COVID-19 pandemic increased work from home (WFH). While WFH offers many benefits, navigating work in nontraditional contexts can be a challenge. The objective of this study was to explore the benefits and challenges of WFH during COVID-19 to identify supports and resources necessary. Comments from two free-response questions on a survey regarding experiences of WFH (N = 648, N = 366) were analyzed using inductive qualitative content analysis. Four themes emerged: time use, considerations of working in the home space, intersections between work-life and home-life, and temporality of WFH as situated within a pandemic. Across all themes were concerns related to participation in both work and home roles, work performance, and well-being. Findings highlight the importance of support during times of disruption of occupational patterns, roles, and routines. Despite challenges, many individuals hoped to continue WFH. Organizations should consider the complex intersections of work-life and home-life to develop supportive policies and resources.

Worker Perspectives on Incorporating Artificial Intelligence into Office Workspaces: Implications for the Future of Office Work.

Workplace environments have a significant impact on worker performance, health, and well-being. With machine learning capabilities, artificial intelligence (AI) can be developed to automate individualized adjustments to work environments (e.g., lighting, temperature) and to facilitate healthier worker behaviors (e.g., posture). Worker perspectives on incorporating AI into office workspaces are largely unexplored. Thus, the purpose of this study was to explore office workers' views on including AI in their office workspace. Six focus group interviews with a total of 45 participants were conducted. Interview questions were designed to generate discussion on benefits, challenges, and pragmatic considerations for incorporating AI into office settings. Sessions were audio-recorded, transcribed, and analyzed using an iterative approach. Two primary constructs emerged. First, participants shared perspectives related to preferences and concerns regarding communication and interactions with the technology. Second, numerous conversations highlighted the dualistic nature of a system that collects large amounts of data; that is, the potential benefits for behavior change to improve health and the pitfalls of trust and privacy. Across both constructs, there was an overarching discussion related to the intersections of AI with the complexity of work performance. Numerous thoughts were shared relative to future AI solutions that could enhance the office workplace. This study's findings indicate that the acceptability of AI in the workplace is complex and dependent upon the benefits outweighing the potential detriments. Office worker needs are complex and diverse, and AI systems should aim to accommodate individual needs.

Emotion Regulation in the Prisoner's Dilemma: Effects of Reappraisal on Behavioral Measures and Cardiovascular Measures of Challenge and Threat.

The current study examines cooperation and cardiovascular responses in individuals that were defected on by their opponent in the first round of an iterated Prisoner's Dilemma. In this scenario, participants were either primed with the emotion regulation strategy of reappraisal or no emotion regulation strategy, and their opponent either expressed an amused smile or a polite smile after the results were presented. We found that cooperation behavior decreased in the no emotion regulation group when the opponent expressed an amused smile compared to a polite smile. In the cardiovascular measures, we found significant differences between the emotion regulation conditions using the biopsychosocial (BPS) model of challenge and threat. However, the cardiovascular measures of participants instructed with the reappraisal strategy were only weakly comparable with a threat state of the BPS model, which involves decreased blood flow and perception of greater task demands than resources to cope with those demands. Conversely, the cardiovascular measures of participants without an emotion regulation were only weakly comparable with a challenge state of the BPS model, which involves increased blood flow and perception of having enough or more resources to cope with task demands.

Team Resilience Training in the Workplace: E-Learning Adaptation, Measurement Model, and Two Pilot Studies.

BACKGROUND: The majority of resilience interventions focus on the individual. Workplace resilience is a growing field of research. Given the ever-increasing interconnectedness in businesses, teamwork is a guarantee. There is also growing recognition that resilience functions at the team level. OBJECTIVE: The objective of our work was to address three shortcomings in the study of workplace resilience interventions: lack of interventions focusing on group-level or team resilience, the need for brief interventions, and the need for more theoretical precision in intervention studies. METHODS: The authors took an established evidence-based program (Team Resilience) and modified it based on these needs. A working model for brief intervention evaluation distinguishes outcomes that are proximal (perceptions that the program improved resilience) and distal (dispositional resilience). A total of 7 hypotheses tested the model and program efficacy. RESULTS: Two samples (n=118 and n=181) of engineering firms received the Web-based training and provided immediate reactions in a posttest-only design. The second sample also included a control condition (n=201). The findings support the model and program efficacy. For example, workplace resilience was greater in the intervention group than in the control group. Other findings suggest social dissemination effects, equal outcomes for employees at different stress levels, and greater benefit for females. CONCLUSIONS: This preliminary research provides evidence for the capabilities of e-learning modules to effectively promote workplace resilience and a working model of team resilience.

Choking under social pressure: social monitoring among the lonely.

Lonely individuals may decode social cues well but have difficulty putting such skills to use precisely when they need them--in social situations. In four studies, we examined whether lonely people choke under social pressure by asking participants to complete social sensitivity tasks framed as diagnostic of social skills or nonsocial skills. Across studies, lonely participants performed worse than nonlonely participants on social sensitivity tasks framed as tests of social aptitude, but they performed just as well or better than the nonlonely when the same tasks were framed as tests of academic aptitude. Mediational analyses in Study 3 and misattribution effects in Study 4 indicate that anxiety plays an important role in this choking effect. This research suggests that lonely individuals may not need to acquire social skills to escape loneliness; instead, they must learn to cope with performance anxiety in interpersonal interactions.

Changing me to keep you: state jealousy promotes perceiving similarity between the self and a romantic rival.

Individuals sometimes alter their self-views to be more similar to others--traditionally romantic partners--because they are motivated to do so. A common motivating force is the desire to affiliate with a partner. The current research examined whether a different motivation--romantic jealousy--might promote individuals to alter their self-views to be more similar to a romantic rival, rather than a partner. Romantic jealousy occurs when individuals perceive a rival as a threat to their relationship and motivates individuals to defend their relationship. We proposed that one novel way that individuals might defend their relationship is by seeing themselves as more similar to a perceived romantic rival. We predicted individuals would alter their self-views to be more similar to a rival that they believed their partner found attractive. Importantly, we predicted that state romantic jealousy would motivate these self-alterations. Three studies confirmed these hypotheses.

Increasing social engagement among lonely individuals: the role of acceptance cues and promotion motivations.

Lonely individuals typically fear negative evaluation and engage in overly cautious social behaviors that perpetuate their social isolation. Recent research has found analogous security-oriented (i.e., prevention-focused) responses following experiences highlighting concerns with social loss but differing growth-oriented (i.e., promotion-focused ) responses, such as attempts at social engagement, following experiences highlighting concerns with social gain. The present studies thus investigated whether fostering a promotion focus among lonely individuals through subtle primes of acceptance could reduce their self-protective social avoidance. This hypothesis was supported across four studies in which the links between primed acceptance and promotion-focused motivations were first established, and the impact of such primes on lonely individuals' social thoughts, intentions, and behaviors were then tested. Implications of observed differences between effects of acceptance primes on lonely versus nonlonely individuals are discussed in terms of deficits versus satiation with feelings of belonging.

There's no substitute for belonging: self-affirmation following social and nonsocial threats.

Feelings of belonging are closely linked to feelings of self-esteem. This article examines whether these feelings are regulated in a similar manner. Research on self-esteem maintenance shows that self-enhancement strategies are interchangeable; self-esteem threats in one domain instigate indirect self-affirmations in unrelated domains that effectively replace needs to directly address the original threats. From this perspective, when self-esteem threats arise from a lack of belonging, indirect self-affirmations should again be both preferred and effective. However, belonging regulation may be distinct from self-esteem regulation. From this belonging maintenance perspective, indirect affirmations that enhance esteem, but do not directly repair belonging, may be relatively less preferred and effective following belonging threats. Supporting the belonging maintenance perspective, four studies demonstrated that whereas intelligence threats tended to elicit indirect self-affirmations, belonging threats elicited relatively more direct self-affirmations. Furthermore, whereas indirect affirmation strategies effectively repaired intelligence threats they did not effectively repair belonging threats.

Perceived support for promotion-focused and prevention-focused goals: associations with well-being in unmarried and married couples.

Perceived emotional support from close relationship partners in times of stress is a major predictor of well-being. However, recent research has suggested that, beyond emotional support, perceived support for achieving personal goals is also important for well-being. The present study extends such research by demonstrating that associations of perceived goal support with well-being differ depending on how people represent their goals and the general motivational context in which they pursue these goals. Among unmarried romantic partners, for whom the context of the relationship presumably is largely attainment oriented, perceived support for attainment-relevant (or promotion-focused) goals independently predicted relationship and personal well-being, whereas perceived support for maintenance-relevant (or prevention-focused) goals did not. In contrast, among married partners, for whom the context of the relationship presumably is both attainment and maintenance oriented, perceived support for both promotion-focused and prevention-focused goals independently predicted well-being. We discuss the implications for forecasting and improving well-being among married couples.

Motivations for prevention or promotion following social exclusion: being rejected versus being ignored.

Social exclusion evokes powerful motivations and emotions. The present studies examined how these motivations and emotions might differ following exclusion that is explicit, active, and direct (i.e., when one is rejected) versus implicit, passive, and indirect (i.e., when one is ignored). It was hypothesized that being rejected should produce a sense of social loss and lead to more prevention-focused responses, including withdrawal from social contact, thoughts about actions one should not have taken, and increased feelings of agitation. In contrast, being ignored should produce a sense of failure to achieve social gain and lead to more promotion-focused responses, including reengagement in social contact, thoughts about actions one should have taken, and increased feelings of dejection. These hypotheses were supported across 4 studies in which people recalled or underwent experiences of being rejected or ignored. Past research on active versus passive exclusion is reexamined and found to be consistent with these hypotheses as well.