RESUMO
Bad news communication is a frequent and difficult task for health care professionals. There are valuable protocols that systematize this task through a series of steps. However, these protocols have important limitations. The objective of this work is to analyze the main shortcomings of the protocols for CMN, according to the available ethical and clinical evidence. An orientation by objectives is recommended, considering that communication of bad news is a contextual process that involves different actors, and that requires reflection and flexibility to determine the best course of action according to the circumstances of each particular case. The importance of affectionate attention for patients and their relatives is highlighted.
Assuntos
Humanos , Relações Médico-Paciente , Revelação da Verdade , Pessoal de Saúde , ComunicaçãoRESUMO
Bad news communication is a frequent and difficult task for health care professionals. There are valuable protocols that systematize this task through a series of steps. However, these protocols have important limitations. The objective of this work is to analyze the main shortcomings of the protocols for CMN, according to the available ethical and clinical evidence. An orientation by objectives is recommended, considering that communication of bad news is a contextual process that involves different actors, and that requires reflection and flexibility to determine the best course of action according to the circumstances of each particular case. The importance of affectionate attention for patients and their relatives is highlighted.
Assuntos
Relações Médico-Paciente , Revelação da Verdade , Humanos , Comunicação , Pessoal de SaúdeRESUMO
La actual pandemia por COVID-19 está generando un impacto sin precedentes en las distintas esferas de la vida, al mismo tiempo que ha puesto en valor la importancia que la disciplina Bioética tiene para el análisis y la deliberación de los desafíos éticos emergentes, previo a la adopción de decisiones razonables y prudentes. Un tema insuficientemente tratado en el curso de esta crisis, cuyos negativos efectos, se consideran, pueden llevar no sólo a interferir los canales de comunicación con la ciudadanía sino a afectar la adherencia esperada de la población a las indicaciones que se necesita que sigan, es la relativa al manejo y comunicación de la información. Asunto especialmente complejo cuando se vive un período de explosión informativa, caracterizada por la Organización Mundial de la Salud como «infodemia¼. Este artículo, reivindicando el imperativo ético y jurídico de actuar responsable en la obtención, uso y difusión de la información que asiste a toda autoridad que desempeña una función social, propone una serie de recomendaciones para alcanzar su efectividad en la práctica.
The current COVID-19 pandemic is producing an unprecedented impact in the different spheres of life, at the same time that it has highlighted the importance that the Bioethics discipline has in analyzing and deliberating of emerging ethical challenges, before making reasonable and prudent decisions. The management and communication of information on this crisis has not been properly addressed, where it is considered that its negative effects may lead not only to interfere with the communication channels with citizens but also affect the expected adherence of the population to the indications that they need to follow. This issue is especially complex when experiencing a period of information explosion, a phenomenon called 'infodemic' by the World Health Organization. This article, claiming the ethical and legal imperative to act responsibly in collecting, using, and disse minating the information that helps any authority that plays a social function, proposes a series of recommendations to achieve its effectiveness in practice.
Assuntos
Humanos , Temas Bioéticos , Disseminação de Informação/ética , COVID-19 , Bioética , Comunicação , Tomada de Decisões , Disseminação de Informação/legislação & jurisprudênciaRESUMO
The current COVID-19 pandemic is producing an unprecedented impact in the different spheres of life, at the same time that it has highlighted the importance that the Bioethics discipline has in analyzing and deliberating of emerging ethical challenges, before making reasonable and prudent decisions. The management and communication of information on this crisis has not been properly addressed, where it is considered that its negative effects may lead not only to interfere with the communication channels with citizens but also affect the expected adherence of the population to the indications that they need to follow. This issue is especially complex when experiencing a period of information explosion, a phenomenon called 'infodemic' by the World Health Organization. This article, claiming the ethical and legal imperative to act responsibly in collecting, using, and disse minating the information that helps any authority that plays a social function, proposes a series of recommendations to achieve its effectiveness in practice.
Assuntos
Temas Bioéticos , COVID-19 , Disseminação de Informação/ética , Bioética , Comunicação , Tomada de Decisões , Humanos , Disseminação de Informação/legislação & jurisprudênciaRESUMO
Objetivo: Identificar entre adolescentes estudiantes beneficiarios del sistema público de salud, conocimientos sobre la atención de salud sexual y reproductiva (SSR). Paciente y Método: Muestra estratificada, 368 adolescentes de comunas de bajos ingresos y elevados nacimientos en adolescentes, en Santiago-Chile. Encuesta autoaplicada, anónima y confidencial, preguntó conocimientos, uso de servicios y características de la atención amigable. Resultados: 52,9 por ciento de los encuestados sabía de la atención de SSR y, de ellos, 22,1 por ciento había consultado. Variables predictivas para utilización de los servicios fueron: ser mujer, haber estado saliendo con un novio/a, haber recibido educación sexual en la familia y no vivir con los padres. La mayoría de los consultantes evaluó positivamente la atención de SSR. Razones porque no solicitaron atención de SSR fueron: no tener necesidad, vergûenza de consultar y falta de información sobre disponibilidad de este tipo de atención. Conclusiones: Escaso porcentaje de adolescentes escolares demanda atención de SSR. La atención recibida en el sistema público es bien evaluada. Adolescentes que demandan atención profesional para resolver necesidades de SSR son: mujeres, aquellos que están en relación de pareja y los que han recibido educación sexual en la familia. No necesitarla, vergûenza y falta de información, son factores que afectan la consulta.
Objective: To identify the knowledge about sexual and reproductive health (SRH) care among adolescent participants of the public health care system. subjects and Methods: Stratified sample of 368 adolescents from low-income and high teenager's pregñancy rate communities in Santiago, Chile. A self-administered, anonymous and confidential survey asked about knowledge, use of services and friendly care characteristics. results: 52.9 percent of respondents knew of SRH care and from these, 22.1 percent had used it. Predictors for service use were: being female, been dating a boyfriend/girlfriend, having received sex education at home and not living with parents. Most participants positively evaluated the sRH service. Reasons for not seeking sHR care were: no need it, embarrassment to consult and lack of information on this type of care availability. Conclusions: Low percentage of school adolescents demand sRH attention. The care provided in the public system is well evaluated. Teens who demand professional attention to solve sHR needs are: women, who are in a relationship and those who have received sex education at home. Furthermore, no need for care, embarrasment and lack of information are factors that affect the consultation.