1.
J Healthc Risk Manag
; 35(4): 6-13, 2016 Apr.
Artigo
em Inglês
| MEDLINE
| ID: mdl-27088770
RESUMO
As risk managers, there is an understanding of the tremendous pressures of working in today's health care setting. When medical errors or unanticipated complications occur, these stressors skyrocket. The purpose of this article is to provide insights from the collective 9 years of MUHC research exploring the second-victim phenomenon and insights into the healing process for second victims of unanticipated health care events-our health care providers.
Assuntos
Erros Médicos/psicologia , Corpo Clínico/psicologia , Humanos , Entrevistas como Assunto , Gestão de Riscos , Estresse Psicológico/terapia
2.
Jt Comm J Qual Patient Saf
; 36(5): 233-40, 2010 May.
Artigo
em Inglês
| MEDLINE
| ID: mdl-20480757
RESUMO
A unique rapid response system was designed to provide social, psychological, emotional, and professional support for health care providers who are "second victims"--traumatized as a result of their involvement in an unanticipated adverse event, medical error, or patient-related injury.