RESUMO
In 2010, the Washington Circle convened a meeting, supported by the National Institute on Drug Abuse (NIDA) and the Substance Abuse and Mental Health Services Administration (SAMHSA), for a multidisciplinary group of experts to focus on the research gaps in performance measures for substance use disorders. This article presents recommendations in three areas: development of new performance measures; methodological and other considerations in using performance measures; and implementation research focused on using performance measures for accountability and quality improvement.
Assuntos
Avaliação de Processos e Resultados em Cuidados de Saúde/organização & administração , Pesquisa/organização & administração , Transtornos Relacionados ao Uso de Substâncias , Coleta de Dados/métodos , Registros Eletrônicos de Saúde , Humanos , National Institute on Drug Abuse (U.S.) , Políticas , Projetos de Pesquisa , Estados Unidos , United States Substance Abuse and Mental Health Services AdministrationRESUMO
Performance measures have the potential to drive high-quality health care. However, technical and policy challenges exist in developing and implementing measures to assess substance use disorder (SUD) pharmacotherapy. Of critical importance in advancing performance measures for use of SUD pharmacotherapy is the recognition that different measurement approaches may be needed in the public and private sectors and will be determined by the availability of different data collection and monitoring systems. In 2009, the Washington Circle convened a panel of nationally recognized insurers, purchasers, providers, policy makers, and researchers to address this topic. The charge of the panel was to identify opportunities and challenges in advancing use of SUD pharmacotherapy performance measures across a range of systems. This article summarizes those findings by identifying a number of critical themes related to advancing SUD pharmacotherapy performance measures, highlighting examples from the field, and recommending actions for policy makers.
Assuntos
Indicadores de Qualidade em Assistência à Saúde , Qualidade da Assistência à Saúde/normas , Transtornos Relacionados ao Uso de Substâncias/tratamento farmacológico , Codificação Clínica , Coleta de Dados , Acessibilidade aos Serviços de Saúde , Humanos , Revisão da Utilização de Seguros , Pacientes Ambulatoriais , Formulação de Políticas , Transtornos Relacionados ao Uso de Substâncias/terapiaRESUMO
A confluence of forces is challenging traditional approaches to issues of quality in substance abuse care. The availability of effective, research-based interventions, the Federal emphasis on performance measurement and outcomes, and national initiatives to improve quality and data infrastructure are driving a transition from a static, compliance-oriented approach to a more dynamic performance improvement model. This new way of achieving and documenting quality will produce better outcomes for consumers and greater confidence in the value of substance abuse services, but first it will require new behaviors from all parties involved in the delivery of substance abuse prevention and treatment services. This article describes some of the shifts already under way and offers advice on how organizations can get ready for the coming changes.
Assuntos
Garantia da Qualidade dos Cuidados de Saúde/organização & administração , Centros de Tratamento de Abuso de Substâncias/organização & administração , Transtornos Relacionados ao Uso de Substâncias/terapia , Acesso à Informação , Ensaios Clínicos como Assunto , Medicina Baseada em Evidências , Humanos , Liderança , Avaliação de Processos e Resultados em Cuidados de Saúde/organização & administraçãoRESUMO
The Washington Circle (a multiple-disciplinary group of providers, researchers, managed care representatives, and public policy representatives) examined three performance measures for alcohol and other drug (AOD) services. These measures, which were developed and applied to managed care organizations' administrative data for their commercial enrollees, are: (a) identification, the percent of adult enrollees with AOD diagnoses; (b) initiation, the percent of adults with an inpatient AOD admission or with an index outpatient visit for AOD abuse or dependence and any additional AOD services within 14 days of identification; and (c) engagement, the percent of adults diagnosed with AOD disorders that receives two additional AOD services within 30 days of the initiation of care. We conclude that using administrative databases to compare managed care organizations' performance is feasible, meaningful and informative. The article discusses issues in interpreting performance measures in several areas: organizational structure of alcohol and other drug services, information available for measurement, and computational issues.