Visual Drift Detection for Event Sequence Data of Business Processes.

Event sequence data is increasingly available in various application domains, such as business process management, software engineering, or medical pathways. Processes in these domains are typically represented as process diagrams or flow charts. So far, various techniques have been developed for automatically generating such diagrams from event sequence data. An open challenge is the visual analysis of drift phenomena when processes change over time. In this article, we address this research gap. Our contribution is a system for fine-granular process drift detection and corresponding visualizations for event logs of executed business processes. We evaluated our system both on synthetic and real-world data. On synthetic logs, we achieved an average F-score of 0.96 and outperformed all the state-of-the-art methods. On real-world logs, we identified all types of process drifts in a comprehensive manner. Finally, we conducted a user study highlighting that our visualizations are easy to use and useful as perceived by process mining experts. In this way, our work contributes to research on process mining, event sequence analysis, and visualization of temporal data.

Matching events and activities by integrating behavioral aspects and label analysis.

Nowadays, business processes are increasingly supported by IT services that produce massive amounts of event data during the execution of a process. These event data can be used to analyze the process using process mining techniques to discover the real process, measure conformance to a given process model, or to enhance existing models with performance information. Mapping the produced events to activities of a given process model is essential for conformance checking, annotation and understanding of process mining results. In order to accomplish this mapping with low manual effort, we developed a semi-automatic approach that maps events to activities using insights from behavioral analysis and label analysis. The approach extracts Declare constraints from both the log and the model to build matching constraints to efficiently reduce the number of possible mappings. These mappings are further reduced using techniques from natural language processing, which allow for a matching based on labels and external knowledge sources. The evaluation with synthetic and real-life data demonstrates the effectiveness of the approach and its robustness toward non-conforming execution logs.