Organisational Response Strategies to COVID-19 in the Sharing Economy.

The COVID-19 pandemic has impacted production and consumption patterns across the world and forced many organisations to respond. However, there is a lack of understanding as to how sharing platforms have been affected by the pandemic, how they responded to the crisis, and what kinds of long-term implications the pandemic may have on the sharing economy. This study combined systematic literature review and qualitative web analysis of 30 mobility, space, and goods sharing platforms of different business models and geographies. An empirically-driven framework of organisational responses to COVID-19 was developed that comprises eight overarching response strategies targeting the organisation, users, and society. It is a novel framework that structures organisational responses to a high-impact, low-probability crisis. This study also discusses the long-term implications of the COVID-19 pandemic on the sharing economy, and explores how this may impact future responses among sharing platforms in the society that seeks sustainability. The learnings of this study have real-world significance. Sharing platforms can learn from each other about how to continue to respond in the face of the ongoing pandemic, and consider actions for future preparedness to potential forthcoming crises. With this we hope to encourage perseverance, long-term viability, sustainability, and resilience in organisations that may offer more sustainable ways of consumption and production.

Systematic framework to assess social impacts of sharing platforms: Synthesising literature and stakeholder perspectives to arrive at a framework and practice-oriented tool.

(1) BACKGROUND: Research and user experience suggests both positive and negative social impacts resulting from practices in the sharing economy: social cohesion vs. gentrification; inclusiveness vs. discrimination; flexible employment vs. exploitation. However, as yet, there is no framework for understanding or assessing these social impacts holistically. (2) OBJECTIVE: We aim to improve understanding of the social impacts of sharing platforms and develop a systematic framework to assess these impacts. (3) METHODS: We conduct a narrative literature review and stakeholder workshop, integrating insights to produce a systematic social impact assessment framework and a practice-oriented tool. (4) RESULTS: We identify four social aspects-trust, empowerment, social justice, and inclusivity-and eighteen indicators that make up the framework. We describe each indicator and its relevance to the sharing economy as well as suggest measurable variables in the form of a practice-oriented tool. (5) CONCLUSIONS: The framework and tool are the first holistic method for assessing social impact in the sharing economy, which may inform researchers, sharing platforms, regulators, investors, and citizens to mitigate adverse social impacts while enhancing the overall net social value of the sharing economy.

Sharing economy business models for sustainability.

BACKGROUND: The predominant focus of academic research on the sharing economy has been on Airbnb and Uber; to this extent, the diversity of business models ascribed to the sharing economy has not yet been sufficiently explored. Greater conceptual and empirical research is needed to increase understanding of business models in the sharing economy, particularly attributes that deliver on its purported sustainability potential. OBJECTIVE: We aimed to elaborate an improved sharing economy business modelling tool intended to support the design and implementation of sharing economy business models (SEBMs) with improved sustainability performance. METHODS: We used a structured approach to business modelling, morphological analysis, to articulate relevant business model attributes. Our analysis was informed by a narrative literature review of business and platform models in the sharing economy. We also iteratively tested, refined, and evaluated our analysis through three structured opportunities for feedback. RESULTS: The output of the morphological analysis was a sharing economy business modelling tool for sustainability, with stipulated preconditions and descriptions of all business model attributes. CONCLUSION: The sharing economy is not sustainable by default, so we must be strategic and deliberate in how we design and implement SEBMs. The sharing economy business modelling tool should be of interest not only to researchers and practitioners, but also to advocacy organisations and policymakers who are concerned about the sustainability performance of sharing platforms.

A decade of the sharing economy: Concepts, users, business and governance perspectives.

Sharing economy platforms have been transforming production and consumption systems in cities around the world. While the sharing economy may contribute to addressing sustainability issues, its actual economic, social and environmental impacts remain poorly understood. Advancing more sustainably promising forms of sharing and leveraging its benefits, while circumventing its pitfalls, is becoming increasingly important in the era of Covid-19 and climate crisis, economic downturn and uncertainty, and loss of social connectedness, particularly in anonymous urban environments. The ways to capitalise on strengths of the sharing economy are still poorly understood. In particular, the roles and perspectives of users, businesses and municipal governments in institutionalising the sharing economy in various geographical contexts are essential to examine. This volume seeks to advance the research field by focusing on four research areas: 1) understanding the sharing economy conceptually; 2) user perspectives on the sharing economy; 3) business perspective on the sharing economy; and 4) urban governance perspective on the sharing economy. The twenty articles in this volume discuss sustainability implications of the sharing economy from different perspectives, in various geographical contexts, and drawing on a range of disciplines. The volume makes a significant contribution by bringing in empirical findings from emerging and developing economies, including Brazil, China, Indonesia, Poland, the Philippines, South Korea, Thailand and Vietnam, thereby supplementing more frequently discussed perspectives from high-income countries. The volume also outlines the course for future research.

How do sharing organisations create and disrupt institutions? Towards a framework for institutional work in the sharing economy.

The sharing economy is a new form of resource distribution that is affecting traditional markets, cities and individuals, and challenging the prevalent regulatory frameworks, social norms and belief systems. While studies have examined some of its disruptive effects on institutional actors, there has been less focus on the ways in which sharing economy organisations work to create new or disrupt prevalent institutions. This study aims to fill this gap by 1) applying a framework for institutional work by Lawrence and Suddaby (2006) to help understand, map out and classify a variety of mechanisms for urban sharing organisations to engage in institutional creation and disruption, and by 2) testing and adjusting the framework to the context of the sharing economy. The analysis builds on empirical data from case studies, field observations and almost 70 interviews with representatives of urban sharing organisations and actors in their organisational field.