RESUMO
: A multisite federally qualified health center used a Failure Modes and Effects Analysis to identify and correct potential challenges to the implementation of the proactive office encounter model. This model is designed to proactively identify and close preventive care gaps through electronic medical record use, new workflows, and staff training.
Assuntos
Centros Comunitários de Saúde , Análise do Modo e do Efeito de Falhas na Assistência à Saúde , Serviços Preventivos de Saúde/normas , Atenção Primária à Saúde , Região dos Apalaches , Centros Comunitários de Saúde/organização & administração , Centros Comunitários de Saúde/normas , Registros Eletrônicos de Saúde , Humanos , Fluxo de TrabalhoRESUMO
University collaboration with a federally qualified health center resulted in adaptation and implementation of an evidenced-based intervention promoting preventive care, including cancer screening. Here, we focus on strategic planning, formative research, staff commitment, patient perceptions, data refinements, and organizational investments; successes, lessons learned, and challenges are also discussed.
