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The role of digitization and globalization have changed consumers' online buying behaviors, specifically in the times of the COVID-19 pandemic crisis. This seriously influences the online retail industry in developing countries that are already struggling to move toward digital trading through e-business. Pakistan being a developing country is no exception, and it is, therefore, pertinent to examine factors that contribute to digital trading. Employing theories of reasoned action and the technology acceptance model, this study aims to investigate how personal innovativeness and perceived usefulness impact consumers' online purchase intentions through a serial mediational model. The data were collected through an online survey from 410 respondents. Structural Equation Modeling (SEM) was used to test the proposed model. This study showed significant results for the direct effect of personal innovativeness and perceived usefulness on online purchase intentions as well as the indirect serial effect via internet browsing and attitude toward online purchasing. The study results have some important practical implications for selling firms, especially in the times of COVID-19. The study suggests that online retailers should be more responsive to the aforementioned factors to facilitate consumers to spend more time browsing, which influences consumers' interest and intention to make online purchases. As the social distancing and lockdown approaches were implemented in Pakistan and other parts of the world, the trend toward online purchases has increased. Due to this shift in the overall purchasing behavior of consumers and the potential for strong growth in e-commerce, organizations need to consider the post-COVID situation to expand their business in an online platform for addressing the future pandemic crisis.
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Status one's position and influence within a social network is a psych-social resource which fulfills one's need for social esteem. Striving to gain status in a social setup, including organizational settings, can cause conflict and reduce employees' positive work behavior. This study is aimed at discussing two questions: first, how status conflict in team, a newly established type of conflict, poses a threat toward individual wellbeing and affects team creativity; and second, to what extent organizational awareness, an individual characteristic, might act as buffer against the negative effects of status conflict. The data was collected from 245 healthcare professionals from 55 teams and analyzed through multilevel analysis, after achieving the model fit. The counterintuitive findings at team level revealed that status conflict does not impede team creativity but causes depersonalization that could undermine the overall team creativity. This multilevel study serves to widen the literature, responding to the recent call for new research by investigating the effects of depersonalization caused by status conflict on team creativity. Likewise, from a practical standpoint, it also emphasizes social competency as a moderator that can reduce the negative feelings caused by status conflict. Additionally, the study extends the job-demand resource model by introducing status as an individual requirement in organizational context, arguing that depletion of status creates negative feelings which are ultimately able to lower creativity.(AU)
El estatus (la propia posición e influencia en una red social) es un recurso psicosocial que satisface la necesidad de valoración social. Empeñarse en conseguir estatus en una organización social que incluya escenarios organizativos puede acabar en conflictos y en un menor comportamiento laboral positivo. El estudio pretende abordar dos cuestiones: primera, de qué modo el conflicto de estatus en grupo, un tipo de conflicto recientemente introducido, supone una amenaza para el bienestar de la persona y afecta a la creatividad del equipo y, segunda, en qué medida la conciencia organizativa como característica individual puede actuar como amortiguación contra los efectos negativos del conflicto de estatus. Se recogieron datos de 245 profesionales sanitarios de 55 equipos y se realizó un análisis multinivel una vez se consiguió el ajuste del modelo. Los resultados contraintuitivos al nivel de equipo mostraron que el conflicto de estatus no impide la creatividad del equipo aunque produce despersonalización, lo que podría minar la creatividad global del equipo. Este estudio multinivel permite ampliar la literatura en respuesta a una petición reciente de nueva investigación para analizar los efectos de la despersonalización que produce el conflicto de estatus en la creatividad del equipo. Igualmente, desde un punto de vista práctico, también hace hincapié en la competencia social como moderador que puede aminorar los sentimientos negativos derivados del conflicto de estatus. También el estudio amplia el modelo de exigencias laborales-recursos, al considerar el estatus como requisito individual en el contexto organizativo, sosteniendo que la disminución del estatus conlleva sentimientos negativos que en último término podría mermar la creatividad.(AU)
Assuntos
Humanos , Pessoal de Saúde , Avaliação de Desempenho Profissional , Criatividade , 16360 , Condições Sociais , Psicologia , Trabalho , OrganizaçõesRESUMO
This study investigated the effect of workplace loneliness on work-related subjective well-being by proposing work engagement as an explanatory mechanism in the workplace loneliness-job dissatisfaction relationship. Moreover, the study examines the need to belong as a coping mechanism in the relationship between workplace loneliness and work engagement. Specifically, the study posits that workplace loneliness reduces the positive and fulfilling state of work engagement that in turn increases job dissatisfaction and that this mediation depends on the employee's level of need to belong. Data were collected from employees (N = 274) working in diverse domestic and multinational organizations in Lahore, Pakistan. Results showed that workplace loneliness reduced the work engagement of lonely individuals that in turn increased their job dissatisfaction. However, the deleterious effect of workplace loneliness on work engagement was weaker for individuals having a higher need to belong. These findings have important implications for organizations wishing to mitigate the harmful effects of workplace loneliness on employees' subjective well-being.
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Drawing on conservation of resources (COR) theory, this study examined the underlying mechanism through which workplace bullying (WB) affects employees' life satisfaction via job-related anxiety and insomnia. Time-lagged data were collected at two points in time from 211 doctor interns working in various hospitals in Pakistan. Our results fully supported a proposed serial multiple-mediator model. Workplace bullying was indirectly related to life satisfaction via job-related anxiety and insomnia. This study provides evidence of a spillover effect as to how workplace bullying increases employees' job-related anxiety which in turn leads to insomnia resulting in reduced employees' life satisfaction. The present study extends research on workplace bullying to display its theoretical as well as empirical effects on life satisfaction. It demonstrates that workplace bullying as an occupational and psychological stressor has multiple effects on employees' life satisfaction through a serial mediation model in the context of a developing country. It further explains that workplace bullying not only affects an employee's workplace behaviors but also extends to the employee's overall life satisfaction.
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Research has not focused on the negative effects of despotic leadership on subordinates' life satisfaction and the interface between work and family. Drawing on the Conservation of Resources theory, this research investigates the mediating effect of emotional exhaustion through which despotic leadership transcends from the workplace to subordinates' personal lives, resulting in work-family conflict and decreased life satisfaction. The research also examines the moderating effect of subordinates' anxiety on the relationship of their perceptions of despotic leadership with work-family conflict and life satisfaction. Three waves of time-lagged data was collected from 224 book sellers who work in publishing houses. We used Hayes' PROCESS to test moderation and SEM to test mediation. The results of the study suggest that despotic leadership is related to work-family conflict via emotional exhaustion, but offer no support for its relationship with life satisfaction. As expected, when subordinates' anxiety increases, the positive relationship between a supervisor's despotism and his or her subordinates' work-family conflict and the negative relationship between despotic leadership and life satisfaction both strengthen. The results suggest that despotic leaders harm their subordinates' non-work lives, and these effects intensify when subordinates have high levels of anxiety. These findings have important implications for service organizations in mitigating the negative effects of despotic leadership by minimizing subordinates' anxiety through coping mechanisms and giving reward and incentives.
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We draw from theory on sleep and affect regulation to extend the emotional labor model of leadership. We examine both leader and follower sleep as important antecedents of attributions of charismatic leadership. In Study 1, we manipulate the sleep of leaders, and find that leader emotional labor in the form of deep acting (but not surface acting or authentically experienced positive affect) mediates the harmful effect of leader sleep deprivation on follower ratings of charismatic leadership. In Study 2, we manipulate the sleep of followers, and find that follower experienced positive affect mediates the harmful effect of follower sleep deprivation on follower ratings of charismatic leadership of the leader. Thus, both leader and follower sleep deprivation harm attributions of charismatic leadership, with the regulation and experience of affect as causal mechanisms. (PsycINFO Database Record
