Piloting Consumer Health Information Services in Collaboration with a Community Research Engagement Program.

At an academic health science center, librarians partnered with a community research engagement program to offer a suite of consumer health information services. The services included training staff in the use of online consumer health resources, purchasing a print collection of monographs, and creating a guide to both the online and print resources for staff use. Focus groups were conducted to assess information needs, and the workshop attendees' online health information competency was assessed presession and postsession. This article details planning and intervention efforts, and proposes future activities to meet the information needs of HealthStreet and its clients.