Becoming Self-Aware of Feelings and Performance: The Influence of Creative Potential, Self-Evaluations, and Metacognitive Feelings on Creative Mindsets.

Based on a recently developed model of creative cognition, we tested in two studies, the relationships between creative potential, self-evaluations, metacognitive feelings, and growth and fixed mindsets in creative action. In both studies, participants (N = 491, mean = 21.57, SD = 2.78 and N = 280, 94% between the ages of 18 and 25 years, respectively, for studies 1 and 2) first completed a divergent thinking task, followed by an assessment of metacognitive feelings, self-evaluations of the creativity of the ideas generated (only in study 2), and creative mindsets while knowing that a second divergent thinking task was coming. Results showed that creative mindsets were sensitive to variations in creative potential, self-evaluations, and metacognitive feelings when examined in creative action. Specifically, studies 1 and 2 showed positive relationships between metacognitive feelings and growth mindsets. Results from study 2 showed positive relationships between self-evaluations of the idea generated and growth mindsets. For fixed mindsets, the creative potential of task 1 had a negative relationship in study 1 and a negative relationship between fixed mindsets and the creative potential of task 2 in study 2. The implications for creative metacognition were explored.

Metacognitive Feelings as a Source of Information for the Creative Process: A Conceptual Exploration.

Philosophers and psychologists have debated the wisdom of using feelings as a source of information when making decisions. While not trying to solve this debate, a complementary approach is to examine how metacognitive feelings are used when generating, evaluating, and selecting ideas to solve creative problems and whether their use leads to accurate idea evaluation and selection. Hence, this conceptual article aims to explore how metacognitive feelings are used to evaluate and select creative ideas. Interestingly, while metacognitive feelings come from the perceived ease or difficulty of generating solutions to creative problems, these feelings also inform the decision to continue generating ideas or stop. Metacognitive feelings are then an integral part of the creative process of generating, evaluating, and selecting ideas. The present article briefly reviews the history of metacognitive feelings as examined in metamemory, meta-reasoning, and judgment formation in social psychology, before discussing their implications and potential for understanding the creative process. The article ends by positing directions for future research.

The consumption of experiential gifts is construed as more autonomy supportive and leads to greater gratitude, especially when they are given out of love.

The purpose of this investigation was to examine the indirect influence of recalling the consumption of types of gifts, experiential and material, on gratitude by increasing autonomy support. In addition, we tested the conditional influence of the presumed motives of gift-givers from the perspective of gift recipients based on the postulates of Self-Determination Theory. First, participants were randomly to assigned to one of the following conditions: Consumption-of-experiential gift or consumption-of-material gift conditions. After, participants filled out a battery of questionnaires assessing autonomy support and gratitude. Results showed that the consumption of experiential gifts was construed as more autonomy supportive than the consumption of their material counterparts, which then had a positive relationship with gratitude. In experiment two, we tested the proposed mediator, autonomy support, by asking participants to either recall the consumption of the gift that was consistent with their true values or the consumption of an ordinary gift and completed a set of questions assessing autonomy support and gratitude. Results showed that recalling a gift consistent with consumers' true values led to higher levels of autonomy support than recalling an ordinary gift, which was then positively correlated with gratitude. In the third experiment, we conducted a conceptual replication of experiment one and added the examination of the presumed motives of gift-givers as a potential moderator. Results replicated the significant mediation effect found in study 1 and showed that the conditional indirect effect was stronger when gift recipients attributed integrated motives to the gift-givers. The findings were discussed.

Implications of Valúe Creation for Customers of Social Firms in the Service Sector in México / Implicaciones de la Creación de Valor para los Clientes de las Empresas Sociales del Sector Servicios en México / Implicações da Criação de Valor para Clientes de Empresas Sociais no Setor de Serviços no México

Abstract Introduction: While social enterprises meet human needs and create social value, they need to focus on value creation, customer satisfaction, and loyalty, as they can facilitate the generation of long-term relationships with the social enterprise and its survival. Objective: This research explores the effect of life purpose on customer value creation and its influence on satisfaction and loyalty among customers of social firms operating in the service sector in two Mexican cities, Puebla and Jalapa, both located in the Centre-East of Mexico. Materials and methods: An explanatory and cross-sectional investigation was conducted with 392 active customers. Structural equation modelling was used treating all variables as latent. Results: It was found that purpose in life was a significant and positive antecedent of customer value creation. In addition, customer value creation had a substantial effect on customer satisfaction and loyalty. Conclusions: The findings have implications for understanding the complexity of value creation in social firms focused on the delivery of services and the nature and dimensionality of customer value creation for social enterprises and its positive impact on customer retention. The results can help academics and social enterprises to develop better strategies to meet the needs of consumers belonging to vulnerable groups.

Resumen Introducción: Si bien las empresas sociales satisfacen las necesidades humanas y crean valor social, necesitan enfocarse en la creación de valor, la satisfacción y la lealtad del cliente, ya que pueden facilitar la generación de relaciones a largo plazo con la empresa social y su supervivencia. Objetivo: Esta investigación explora la influencia del propósito de vida en la creación de valor para el cliente y su influencia en la satisfacción y lealtad de los clientes de empresas sociales que operan en el sector de servicios en dos ciudades mexicanas, Puebla y Jalapa, ambas ubicadas en el centro-este de México. Materiales y Métodos: Se realizó una investigación explicativa y transversal con 392 clientes activos. Se utilizó un modelo de ecuaciones estructurales tratando todas las variables como latentes. Resultados: Se descubrió que el propósito en la vida era un antecedente positivo y significativo de la creación de valor para el cliente. Además, la creación de valor para el cliente tuvo una influencia significativa en la satisfacción y lealtad del cliente. Conclusiones: Los hallazgos tienen implicaciones para comprender la complejidad de la creación de valor en las firmas sociales enfocadas en la provisión de servicios y la naturaleza y dimensionalidad de la creación de valor para el cliente para empresas sociales y su impacto positivo en la retención de clientes. Los resultados pueden ayudar a académicos y empresas sociales a desarrollar mejores estrategias para la atención de las necesidades de compradores pertenecientes a grupos vulnerables.

Resumo Introdução: Embora as empresas sociais atendam às necessidades humanas e criem valor social, elas precisam concentrar-se na criação de valor, na satisfação do cliente e na lealdade, pois podem facilitar a geração de relacionamentos de longo prazo com a empresa social e sua sobrevivência. Objetivo: Esta pesquisa explora a influência do propósito de vida na criação de valor para o cliente e sua influência na satisfação e lealdade de clientes de empresas sociais que operam no setor de serviços em duas cidades mexicanas, Puebla e Jalapa, ambas localizadas no centro-leste do México. Materiais e métodos: Foi realizada uma investigação explicativa e transversal com 392 clientes ativos. Foi utilizado um modelo de equações estruturais, tratando todas as variáveis como latentes. Resultados: O propósito de vida foi considerado um antecedente positivo e significativo para a criação de valor para o cliente. Além disso, esta última variável teve uma influência significativa na satisfação e lealdade do cliente. Conclusões: Os resultados têm implicações para a compreensão da complexidade da criação de valor em empresas sociais que operam no setor de serviços e a natureza e dimensionalidade da criação de valor para o cliente para empresas sociais e seu impacto positivo na retenção de clientes. Os resultados podem ajudar acadêmicos e empresas sociais a desenvolver melhores estratégias para pertencentes a grupos vulneráveis.

Feeling grateful to be optimistic: The influence of recalling special moments on feelings of gratitude and optimism during the COVID-19 pandemic.

In one experiment, we tested the influence of bringing to mind the memory of a special moment versus an ordinary moment from high school on gratitude and the relationship between gratitude and optimism. Participants were first asked to report how the current pandemic has affected their lives. After, participants were randomly assigned to either recalling a special moment from their high school years or recalling an ordinary event from the same life period. Participants then completed a battery of questionnaires assessing gratitude, optimism and some demographics. Results showed a positive influence of bringing to mind the memory of a special moment on gratitude. Gratitude was then positively related to optimism. Hence, the positive relationship between recalling a special event and optimism was mediated by gratitude. Our results showed that brief interventions might help individuals see a brighter future under the current difficult conditions of prolonged lockdowns.

Experiential purchases and feeling autonomous: Their implications for gratitude and ease of justification.

In four studies, we tested the influence of type of purchase on autonomy support and the relationships between autonomy support, gratitude, and ease of justification. In each of the three studies, participants were randomly assigned to either the experiential purchase condition or the material purchase condition. In our fourth and last study, participants were assigned to an either autonomy supportive purchase condition or ordinary purchase condition. Results from study 1 showed a positive direct influence of experiential purchases on autonomy support and a direct and indirect significant relationship with gratitude. Results from study 2 with a sample of older consumers showed a positive influence of experiential purchases on autonomy support and a direct and indirect positive relationship with gratitude. In study 3, consumers who brought to mind an expensive experiential purchase reported higher autonomy support than participants who brought to mind an expensive material purchase and this experimental effect had an indirect positive relationship with gratitude and ease of justification. Last, consumers who brought to mind a purchase that truly reflected who they were reported higher levels of autonomy support than consumers who reported an ordinary purchase and this elicited autonomy had a positive relationship with gratitude. The implications of the results were discussed.

Fighting Social Isolation With Nostalgia: Nostalgia as a Resource for Feeling Connected and Appreciated and Instilling Optimism and Vitality During the COVID-19 Pandemic.

In two experiments, we tested the influence of bringing to mind a memory of a special moment versus an ordinary moment on nostalgia and whether this elicited nostalgia was related directly to gratitude and the satisfaction of need for relatedness and indirectly to optimism and vitality. Participants from Mexico were first asked to state how the pandemic of COVID-19 has affected their lives. After, participants were randomly assigned to one of two conditions: Memory of special moment versus memory of ordinary recent moment (study 1) or memory of special moment versus or memory of ordinary moment from the same life period as the special moment (study 2). After, participants completed a battery of questionnaires assessing nostalgia, gratitude and optimism (study 1) or nostalgia, satisfaction of need for relatedness, and vitality (study 2). Results from study 1 showed a positive influence of bringing to mind a special moment on nostalgia. Nostalgia was positively related to gratitude, which was then related positively to optimism. Similarly, results from study 2 showed a positive influence of bringing to mind a special moment on nostalgia. Nostalgia was positively related to satisfaction of need for relatedness, which then had a positive relationship with vitality. In both studies, the indirect sequential effect of bringing to mind a special moment on optimism and vitality was significant.

7-0? That is awful! Should I trust my national team again?: The role of mindsets in team trust.

This investigation examined the role of mindsets in team trust after a major loss. It is proposed that individuals can believe that personal characteristics are fixed and that there is not much one can do about it (a fixed mindset) or that personal characteristics are malleable and that one can improve (a growth mindset). The participants, self-identified football fans, were shown a picture of a major loss experienced by the Mexican national team and then answered questions that assessed the participants' team trust, intention to provide future support, and mindsets. We conceptualised mindsets as latent variables and classes to test our hypotheses. The results from the latent variable model showed a significant, positive influence of a growth mindset on team trust. Similarly, the results from the latent class model showed that the class characterised by high levels of a growth mindset was more likely to trust the national team. Regarding intentions to provide future support to the national team, a growth mindset had an indirect, positive effect through its influence on team trust. Similarly, the class with high levels of a growth mindset was more likely to support the national team in the future. The implications for social psychology and consumer behaviour are discussed.

The categorisation of brands: The case of P&G™ branding strategy.

In 2 studies, we tested what we considered to be the core of Procter and Gamble™ (P&G™) latest branding strategy: making the association between its corporate brand and its product brands explicit. Participants were randomly assigned to one of the conditions: explicit association between P&G™ and one of its product brands and a control condition. Results from Study 1 showed a positive influence of the corporate brand on judgements of brand quality for Crest™. Similarly, results from Study 2 showed a positive influence of the corporate brand on judgements of brand quality and trust for Oral-B™. From a multidisciplinary perspective, we discussed the theoretical and applied implications of our results.

Creative Self-Efficacy: An Exploration of Its Antecedents, Consequences, and Applied Implications.

Creativity and innovation are at the core of important outcomes such as economic and sales growth, production of articles and students' learning. Thus, it is not surprising to find research articles on creativity and innovation across different disciplines such as business, psychology, and education. Given the importance of understanding creativity and innovation, we reviewed the empirical literature examining the antecedents and consequences of creative self-efficacy in the work domain. Our review used the theory of individual creative action and social cognitive theory as guiding frameworks to place creative self-efficacy in the creativity and innovation process, define creativity and innovation, explore how creative self-efficacy has been measured, examine the antecedents and consequences of creative self-efficacy, point out gaps in knowledge and offer suggestions for future research and provide some applied implications. One important finding was that creative self-efficacy has made a significant contribution as a process variable explaining how several organizational and personal factors influence creative outcomes via their influence on creative self-efficacy.

The influence of personality dimensions on material and frugal values / La influencia de dimensiones de personalidad en valores materiales y frugales

Two studies were conducted to examine the influence of personality dimensions on material and frugal values and the affective and cognitive consequences of holding these values among college students from Mexico. Participants completed a battery of questionnaires. Structural Equation Modeling (SEM) was used to test the hypothesized relations between personality dimensions, material and frugal values, life and financial satisfaction, and positive and negative affect. Results showed that extraversion had a positive influence of materialism and a negative influence of frugality. Similarly, agreeableness was negatively related to materialism and positively related to frugality. Conscientiousness also had a positive effect on frugality. Lastly, our results showed that materialism was negatively related to positive affect and life and financial satisfaction. Our discussion centered on understanding the interplay between core components of each personality dimension and the defining features of material and frugal values

Dos estudios fueron realizados para examinar la influencia de dimensiones de personalidad en valores materiales y frugales y las consecuencias cognitivas y afectivas de adoptar dichos valores entre estudiantes mexicanos. Los participantes completaron una batería de cuestionarios. Análisis de ecuaciones estructurales fue usado para poner a prueba las relaciones propuestas entre dimensiones de personalidad, valores materiales y frugales, satisfacción con la vida y financiera, y afecto positivo y negativo. Los resultados mostraron que la extroversión tuvo un efecto positivo en el materialismo y un efecto negativo en la frugalidad. De manera similar, el rasgo de personalidad de amabilidad (agreeableness) estuvo relacionado negativamente con el materialismo y positivamente con la frugalidad. La dimensión de personalidad de responsabilidad (conscientiousness) también tuvo en efecto positivo en la frugalidad. Por último, nuestros resultados también mostraron que el materialismo estuvo relacionado negativamente con el afecto positivo y satisfacción con la vida y financiera. Nuestra discusión se centró en entender la interacción entre los componentes clave de cada dimensión de personalidad y las características que definen a los valores materiales y frugales

Is it better to be an English little pea than a Mexican little pea?: The role of the categorization process on the evaluation of football players.

Two studies investigated the effects of manipulating team membership on the evaluation of a football player. We hypothesized that the evaluations of the same football player, Javier "Chicharito" Hernandez, would vary as a function of the categorization process. For study 1, participants were randomly assigned to one of three conditions: Manchester United, Mexican National team or control. Results showed that "Chicharito" obtained better evaluations when his membership to Manchester United was made salient. In study 2, participants were randomly assigned to one of two conditions: Manchester United and Mexican National team condition. We found support for the mediating role of team evaluation on the relationship between team membership and the evaluations of Chicharito. The theoretical and applied implications were discussed.

Assimilation and contrast effects: the role of self-construal and regulatory focus as moderators in collectivistic cultures of honour.

Human judgments are context dependent. When answering a question about one's overall satisfaction with life, a previous question about one's romantic life might pose redundancy problems influencing one's judgment of life satisfaction, something known as item order effects. However, in order to detect such redundancy, one needs to pay attention to the context of the conversation. Any variable that influences the amount of attention given the context of the conversation can determine whether the presumed redundancy is detected or not. In three studies, two experiments and one correlational study, we tested the influence of induced self-construal (study 1) and self-regulatory focus (study 2) and self-regulatory focus measured as an individual difference variable (study 3) as moderators of context effects among college students from Mexico. In study 1, participants induced to have an independent mindset were less likely to detect the redundancy posed by two questions, resulting, as predicted, in a contrast effect. In study 3, participants with lower levels of prevention focus were less likely to detect the redundancy posed by the same two questions as study 1, resulting, as predicted, in an assimilation effect. The implications of the results were discussed within the framework of the inclusion/exclusion model.

Achievement goals and emotions.

The present investigation examined the influence of three antecedents (fear of failure, personal standards, and concern over mistakes) on achievement goals and also the influence of achievement goals on two affective outcomes (enjoyment and hope). Participants were 204 tennis players from Mexico. Structural Equation Modeling (SEM) was used to analyze the results. We found support for the role of fear of failure, personal standards, and concern over mistakes as antecedents of some achievement goals. Whereas mastery-approach had a significant influence on enjoyment and hope, performance-approach goals had a significant influence on hope only. The implications of the results are discussed.

Personality Factors, Affect, and Autonomy Support as Predictors of Life Satisfaction / Factores de personalidad, afecto y soporte como predictores de satisfacción de vida

This research examined the predictors of subjective well-being. Two studies were conducted. Our first study involved the administration of life satisfaction, personality, affection, need satisfaction, and self-construal questionnaires to 369 college students from Mexico. The results showed that extroversion and neuroticism had a significant direct effect on positive and negative affect, respectively, and indirect effects on life satisfaction. Results also revealed that autonomy support, defined as the ability to perceive oneself as the source of one's behavior, was a significant and positive predictor of life satisfaction. To address some of the limitations from study I, study II used the World Values Survey to examine the effects of autonomy support on life satisfaction and domain satisfaction among representative samples from Mexico, Argentina, and Brazil. The findings showed that the autonomy support was a significant predictor of life satisfaction and domain satisfaction in all three countries. The implications of the results are discussed.

Esta investigación examinó los predictores de bienestar subjetivo. Dos estudios fueron llevados a cabo. El primer estudio se administraron cuestionarios de satisfacción de vida, personalidad, afecto, necesidad de satisfacción y auto-constructo a 369 estudiantes de secundaria de México. Los resultados mostraron que la extroversión y el neuroticismo tienen un efecto directo sobre el afecto positivo y negativo, respectivamente, y efectos indirectos sobre la satisfacción de vida. Los resultados también revelan que el soporte, definido como la habilidad para percibirse a uno mismo como una fuente del propio comportamiento, se mostró como un predictor significativo y positivo de la satisfacción de vida. Para abordar algunas limitaciones del estudio I, el estudio II utilizó la Encuesta Mundial de Valores para examinar los efectos del soporte sobre la satisfacción de vida y la satisfacción de dominio entre muestras representativas de México, Argentina y Brazil. Los hallazgos mostraron que el soporte fue un predictor significativo de la satisfacción de vida y satisfacción de dominio en los tres países. Se discuten las implicaciones de los resultados.

The effect of achievement goals on enjoyment, effort, satisfaction and performance.

This study examined the effect of achievement goals and achievement emotions on sport satisfaction, performance and effort among competitive athletes. Participants were 200 athletes. Structural equation modeling was used to test the indirect effect of mastery-approach goals on satisfaction with sport experience and performance, the direct effect of mastery-approach goals on enjoyment and effort, the direct effect of performance-approach and performance-avoidance goals on performance, and the direct effect of mastery-avoidance goals on effort. Results showed a positive direct effect of mastery-approach goals on enjoyment and an indirect effect, through enjoyment, on satisfaction, performance, and effort. We did not find support for the hypothesized effect of performance-approach or performance-avoidance goals on performance. The applied implications of endorsing mastery-approach goals are discussed.

Context effects: the role of collectivism as a moderator.

Social cognition experts have shown that participants' answers to research questions can be influenced by previous questions, something known as context effects. It has been suggested that participants from collectivist cultures pay more attention to the context, resulting in larger context effects. The present investigation examined context effects in an experiment that involved manipulating the order in which two questions, one about satisfaction with life as a whole and one about satisfaction with romantic life, were answered by a representative sample of participants from Mexico City. The results were consistent with other investigations that used samples from collectivistic cultures. Participants' responses to questions about satisfaction are influenced by a previous question, and country of origin affects the amount of attention given to the context. The implications of these results are discussed.