RESUMO
OBJECTIVES: To discuss how a process improvement team analyzed the critical issues of education and support of patients and implemented change within a three-hospital system. DATA SOURCES: Research and review articles, textbooks, guidelines, and standards. CONCLUSIONS: Education of cancer patients within three acute care hospitals was found to be highly variable and often inadequate. Our experience to improve the patient education process and coordinate print materials led to coordinated and effective evidence-based practice. IMPLICATIONS FOR NURSING PRACTICE: Education about disease, treatment, and maintaining lifestyle are achievable outcomes with adequate education and support. Educational goals can be met through the use of evidence-based practice.
