RESUMO
Accounts receivable and scheduling datasets have been available to medical practices since the 1990s, and discrete medical records data have become available over the past few years. But the frustrations that arose from the difficulties in reporting data grew with each keyboard stroke and mouse click. With reporting mandated to meet changing payment models, measuring quality of care and medical outcomes, practice managers must find more efficient and effective methods of extracting and compiling the data they have in their systems. Taming the reporting beast and learning to effectively apply business intelligence (BI) tools will become an expected managerial proficiency in the next few years. Practice managers' roles are changing quickly, and they will be required to understand the meaning of their practice's data and craft ways to leverage that data toward a strategic advantage.
Assuntos
Comércio/organização & administração , Mineração de Dados/métodos , Tomada de Decisões Gerenciais , Competição Econômica/organização & administração , Administração da Prática Médica/organização & administração , Agendamento de Consultas , Inteligência Artificial , Comércio/economia , Técnicas de Apoio para a Decisão , Competição Econômica/economia , Registros Eletrônicos de Saúde/economia , Registros Eletrônicos de Saúde/organização & administração , Humanos , Administração da Prática Médica/economia , Listas de EsperaRESUMO
This article is the second in a series about business intelligence (BI) in a medical practice. The first article reviewed the evolution of data reporting within the industry and provided some examples of how BI concepts differ from the reports available in the menus of our software systems, or the dashboards and scorecards practices have implemented. This article will discuss how to begin a BI initiative for front-end medical practice staffers that will create tools they can use to reduce errors and increase efficiency throughout their workday. This type of BI rollout can allow practices to get started with very little financial investment, gain enthusiasm from end users, and achieve a quick return on investment. More examples of successful BI projects in medical practices are discussed to help illustrate BI concepts.
Assuntos
Técnicas de Apoio para a Decisão , Administração da Prática Médica/organização & administração , Software , Eficiência Organizacional , Administração Financeira/organização & administração , Humanos , Liderança , Crédito e Cobrança de Pacientes/organização & administração , Mecanismo de Reembolso/organização & administração , Projetos de Pesquisa , Estados UnidosRESUMO
Data is the new currency. Business intelligence tools will provide better performing practices with a competitive intelligence advantage that will separate the high performers from the rest of the pack. Given the investments of time and money into our data systems, practice leaders must work to take every advantage and look at the datasets as a potential goldmine of business intelligence decision tools. A fresh look at decision tools created from practice data will create efficiencies and improve effectiveness for end-users and managers.
