RESUMO
This document describes the perimeter and the content of the pre-examination phase using a process approach, i.e. a transversal and functional description of this activity. Pre-examination phase progresses trough steps differently combined according to the circumstances. Each step may be described as a sub-process characterized by an objective, intrinsic elements (beginning/end, input and output elements, upstream and downstream process, actors and technical means) and specific requirements. Ten steps have been defined from customer (patient and prescriber) information to transport. This process approach of pre-examination phase has several advantages: exhaustiveness, customer expectations listing at each step, risk to be prevented and anticipation of potential failures. We propose a tool allowing afterwards to optimize one or the other step and to secure it using procedures and monitoring based upon indicators.
Assuntos
Técnicas de Laboratório Clínico/métodos , Laboratórios Hospitalares/organização & administração , Manejo de Espécimes , Fluxo de Trabalho , Técnicas de Laboratório Clínico/normas , Humanos , Laboratórios Hospitalares/legislação & jurisprudência , Laboratórios Hospitalares/normas , Manejo de Espécimes/métodos , Manejo de Espécimes/normasRESUMO
We resume here the guidelines about sample processing and transport for laboratory tests. All the steps of the pre-examination phase process, downstream to the recording of the requests, are described in this document. The purpose is to assure a secure and optimal sample management. The traceability of all the steps of the process is needed for the sample treatment and preservation. Then, we propose guidelines for the transport management step, according to the regulations and conditions to be applied to guarantee the sample integrity.
Assuntos
Serviços de Laboratório Clínico/legislação & jurisprudência , Manejo de Espécimes/métodos , Meios de Transporte/legislação & jurisprudência , Sistemas de Informação em Laboratório Clínico , Serviços de Laboratório Clínico/organização & administração , Serviços de Laboratório Clínico/normas , Testes Diagnósticos de Rotina/normas , Humanos , Manejo de Espécimes/normas , Meios de Transporte/métodosRESUMO
Social work practice and education long have been influenced by trends in the U.S. economy, particularly as these trends affected patterns of employment and unemployment. This article assesses the implications of recent changes in patterns of economic production and the nature of work for the social work profession. The authors conclude with recommendations on how schools of social work can address these implications in their curricula and their relationships with the communities in which they are located.