RESUMO
OBJECTIVE: To determine causes of under-record the job accidents in the IMSS at Veracruz state. METHODS: A prospective cross-sectional study was carried out in patients with a job accident who not concluded the proceedings to established as job accident (JA) in a Primary Care Unit, from September to December, in 2005. The data were obtained from ST-4-30-8 formats at emergency room. The results were analyzed through statistical programme. RESULTS: From 587 patients having job accidents, 242 (41 %) did not complete the administrative proceeding which would mark it as an accident during their work journey, and in this group, 118 (49 %) were agree to answer the survey. Contusions and wounds predominated on diagnostic. The proceeding for job accident was not completed by patients because: 53% said that did not matter, 24 % patients had not validity in the institute, and 10 % patients had not obtained boss permission to complete proceedings. CONCLUSIONS: Patients apathy, invalidity in the institute, and lack boss permission to complete proceedings were the main reasons of under-recorded.