Use of modern technologies by public transport passengers during the COVID-19 pandemic.

This paper presents the results of primary research involving a survey of Polish passengers during the COVID-19 pandemic. The survey was conducted in January 2022 using the CAWI method on a representative sample of N = 1,129 Polish adults aged 18 to 60. First, means of transport were classified by distance covered into urban, regional and interregional transport. Survey participants were asked a series of questions regarding the use of modern technologies in public transportation. Before that, however, the frequency of urban (agglomeration), regional, interregional (transregional) and private transport use during the COVID-19 pandemic was examined. More than half of respondents said they used modern technology across all modes of public transportation, and about a quarter said that while they had not yet used these technologies, they intended to do so. Only about 15% of respondents replied they did not use and did not intend to use modern technologies, regardless of the mode of transport. The aim of the paper is to examine the use of modern technologies by passengers in the era of the COVID-19 pandemic. Research results may help to influence passengers' purchasing decisions and to improve services offered by carriers in accordance with the objectives of long-term transport policy of both the European Union and Poland related to sustainable transport development.

Travel decisions in Poland during the COVID-19 pandemic.

This paper presents the results of primary research involving a survey of travelers in Poland during the COVID-19 pandemic. The survey was conducted in January 2022 using the CAWI method on a representative sample of n =1,129 Polish adults aged 18 to 60. As many as 74% of respondents believe that the COVID-19 pandemic has changed traveler preferences with regard to urban, regional and trans-regional transport. Two-thirds of respondents (67%) cited a car as the most common mode of transportation, 40% said they walk, and 25% use buses. Just over 10% chose a bicycle (14%) or tram (11%). The least preferred mode of transportation was the train (7%). The three most frequently cited features of transportation services that respondents considered most important included easy ticket purchasing, ticket prices, and cost of travel. The aim of this paper is to discuss the decisions of Polish passengers using public transport during the COVID-19 pandemic. The results of the research may help to influence the passengers' purchasing decisions in accordance with the objectives of long-term transport policy of both the European Union and Poland related to sustainable transport development, as well as the decisions of transport operators as this is a stakeholder group that may be interested in applying them in their daily work and carriers themselves, competing for passengers.