RESUMO
Computer and Information Security (CIS) is usually approached adopting a technology-centric viewpoint, where the human components of sociotechnical systems are generally considered as their weakest part, with little consideration for the end users' cognitive characteristics, needs and motivations. This paper presents a holistic/Human Factors (HF) approach, where the individual, organisational and technological factors are investigated in pilot healthcare organisations to show how HF vulnerabilities may impact on cybersecurity risks. An overview of current challenges in relation to cybersecurity is first provided, followed by the presentation of an integrated top-down and bottom-up methodology using qualitative and quantitative research methods to assess the level of maturity of the pilot organisations with respect to their capability to face and tackle cyber threats and attacks. This approach adopts a user-centred perspective, involving both the organisations' management and employees, The results show that a better cyber-security culture does not always correspond with more rule compliant behaviour. In addition, conflicts among cybersecurity rules and procedures may trigger human vulnerabilities. In conclusion, the integration of traditional technical solutions with guidelines to enhance CIS systems by leveraging HF in cybersecurity may lead to the adoption of non-technical countermeasures (such as user awareness) for a comprehensive and holistic way to manage cyber security in organisations.
RESUMO
Background: This paper, in the frame of social acceptance of renewable energies and innovative community-based production and consumption models, aims at supporting a data-driven approach able to deal with climate change and identify and quantify the psycho-sociological dimensions and factors that could support the transition from a technology-driven approach to a consumer-driven approach throughout the emerging " prosumer business models". In addition to the already existing Social Acceptance dimensions, this paper tries to identify a purely individual psychological fourth dimension to understand the processes and factors that underlie individual acceptance and adoption of new renewable energy business models, with the realization of a Prosumer Acceptance Index. Methods: Questionnaire data collection has been performed throughout an online survey platform, combining standardized and ad-hoc questions adapted for the research purposes, based on the developed theoretical model. To identify the main factors (individual/social) influencing the relation with renewable energy technology adoption, a Factorial Analysis has been conducted to identify the latent variables that are related to each other. Linear regression has been conducted to identify and quantify the factors that could better predict behavioural intention to become a prosumer. Results: Five latent psychological factors were revealed: concern about environmental issues, interest in energy sharing, concern on climate change, social influence and impact on bill cost. Three variables were found to significantly measure and predict the scores of the "Acceptance in becoming a prosumer" ad hoc scale: attitude, economic incentive and age. Conclusions: This research can facilitate policymakers and stakeholders to better understand which relevant psycho-sociological factors are intervening in the renewable energy technology acceptance processes and what and how specifically target when proposing change towards sustainable energy production and consumption.
RESUMO
Brake Reaction Time (BRT) is an important parameter for road safety. Previous research has shown that drivers' expectations can impact RT when facing hazardous situations, but driving with advanced driver assistance systems, can change the way BRT are considered. The interaction with a collision warning system can help faster more efficient responses, but at the same time can require a monitoring task and evaluation process that may lead to automation complacency. The aims of the present study are to test in a real-life setting whether automation compliancy can be generated by a collision warning system and what component of expectancy can impact the different tasks involved in an assisted BRT process. More specifically four component of expectancy were investigated: presence/absence of anticipatory information, previous direct experience, reliability of the device, and predictability of the hazard determined by repeated use of the warning system. Results supply indication on perception time and mental elaboration of the collision warning system alerts. In particular reliable warning quickened the decision making process, misleading warnings generated automation complacency slowing visual search for hazard detection, lack of directed experienced slowed the overall response while unexpected failure of the device lead to inattentional blindness and potential pseudo-accidents with surprise obstacle intrusion.
