"Alexa, What's a Phishing Email?": Training users to spot phishing emails using a voice assistant.

This paper reports the findings from an empirical study investigating the effectiveness of using intelligent voice assistants, Amazon Alexa in our case, to deliver a phishing training to users. Because intelligent voice assistants can hardly utilize visual cues but provide for convenient interaction with users, we developed an interaction-based phishing training focused on the principles of persuasion with examples on how to look for them in phishing emails. To test the effectiveness of this training, we conducted a between-subject study where 120 participants were randomly assigned in three groups: no training, interaction-based training with Alexa, and a facts-and-advice training and assessed a vignette of 28 emails. The results show that the participants in the interaction-based group statistically outperformed the others when detecting phishing emails that employed the following persuasion principles (and/or combinations of): authority, authority/scarcity, commitment, commitment/liking, and scarcity/liking. The paper discusses the implication of this result for future phishing training and anti-phishing efforts.

"Hey Alexa, what do you know about the COVID-19 vaccine?"- (Mis)perceptions of mass immunization and voice assistants.

In this paper, we analyzed the perceived accuracy of COVID-19 vaccine information spoken back by Amazon Alexa. Unlike social media, Amazon Alexa does not apply soft moderation to unverified content, allowing for use of third-party malicious skills to arbitrarily phrase COVID-19 vaccine information. The results from a 210-participant study suggest that a third-party malicious skill could successful reduce the perceived accuracy among the users of information as to who gets the vaccine first, vaccine testing, and the side effects of the vaccine. We also found that the vaccine-hesitant participants are drawn to pessimistically rephrased Alexa responses focused on the downsides of the mass immunization. We discuss solutions for soft moderation against misperception-inducing or other malicious third-party skills.

Misinformation warnings: Twitter's soft moderation effects on COVID-19 vaccine belief echoes.

Twitter, prompted by the rapid spread of alternative narratives, started actively warning users about the spread of COVID-19 misinformation. This form of soft moderation comes in two forms: as an interstitial cover before the Tweet is displayed to the user or as a contextual tag displayed below the Tweet. We conducted a 319-participants study with both verified and misleading Tweets covered or tagged with the COVID-19 misinformation warnings to investigate how Twitter users perceive the accuracy of COVID-19 vaccine content on Twitter. The results suggest that the interstitial covers work, but not the contextual tags, in reducing the perceived accuracy of COVID-19 misinformation. Soft moderation is known to create so-called "belief echoes" where the warnings echo back, instead of dispelling, preexisting beliefs about morally-charged topics. We found that such "belief echoes" do exist among Twitter users in relationship to the perceived safety and efficacy of the COVID-19 vaccine as well as the vaccination hesitancy for themselves and their children. These "belief echoes" manifested as skepticism of adequate COVID-19 immunization particularly among Republicans and Independents as well as female Twitter users. Surprisingly, we found that the belief echoes are strong enough to preclude adult Twitter users to receive the COVID-19 vaccine regardless of their education level.

Mitigating active shooter impact: Analysis for policy options based on agent/computer-based modeling.

UNLABELLED: Active shooting violence at confined settings, such as educational institutions, poses serious security concerns to public safety. In studying the effects of active shooter scenarios, the common denominator associated with all events, regardless of reason/intent for shooter motives, or type of weapons used, was the location chosen and time expended between the beginning of the event and its culmination. This in turn directly correlates to number of casualties incurred in any given event. The longer the event protracts, the more casualties are incurred until law enforcement or another barrier can react and culminate the situation. OBJECTIVE: Using AnyLogic technology, devise modeling scenarios to test multiple hypotheses against free-agent modeling simulation to determine the best method to reduce casualties associated with active shooter scenarios. DESIGN, SETTING, SUBJECTS: Test four possible scenarios of responding to active shooter in a public school setting using agent-based computer modeling techniques-scenario 1: basic scenario where no access control or any type of security is used within the school; scenario 2, scenario assumes that concealed carry individual(s) (5-10 percent of the work force) are present in the school; scenario 3, scenario assumes that the school has assigned resource officer; scenario 4, scenario assumes that the school has assigned resource officer and concealed carry individual(s) (5-10 percent) present in the school. MAIN OUTCOMES MEASURED: Statistical data from modeling scenarios indicating which tested hypothesis resulted in fewer casualties and quicker culmination of event. RESULTS: The use of AnyLogic proved the initial hypothesis that a decrease on response time to an active shooter scenario directly reduced victim casualties. CONCLUSIONS: Modeling tests show statistically significant fewer casualties in scenarios where on scene armed responders such as resource officers and concealed carry personnel were present.