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Healthc Q ; 22(SP): 27-39, 2020 Feb.
Artigo em Inglês | MEDLINE | ID: mdl-32049613

RESUMO

Patients for Patient Safety Canada (PFPSC) member engagement has evolved from individual stories to having 27 patients and family members actively participating in the National Patient Safety Consortium. PFPSC collaborated with 270 other stakeholders in governance, leadership and action teams to design, implement and evaluate the National Patient Safety Consortium and Integrated Patient Safety Action Plan. There were several key outputs, including a patient engagement guide. This article illustrates how patients were meaningfully engaged in a large-scale change initiative, highlighting the experiences of the patient partners and organizational partners in this transformational change.


Assuntos
Participação do Paciente/métodos , Segurança do Paciente , Qualidade da Assistência à Saúde , Canadá , Família , Humanos , Liderança , Erros Médicos/prevenção & controle , Desenvolvimento de Programas
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