RESUMO
Social robot design projects typically involve multidisciplinary teamwork and collaboration, adopt a Human-Centred Design (HCD) approach, and deal with physical (tangible) objects, i.e., robots. HCD takes a human to the centre point of the design process. A typical activity in HCD are design workshops where a facilitator is needed to guide and moderate the task-related and interactional activities throughout the session. Facilitation is also usually needed in longer-term design projects or courses to guide participants through the different phases of design during several sessions. Recently, due to the COVID-19 pandemic, most design activities including social robot design were rapidly transferred to online mode. Designing for tangible objects is challenging in online settings because the interaction experience with a physical object is hard to demonstrate online. In this article, we report how we harnessed online canvases to support both short-term social robot design workshops and a long-term design course. Based on participants' feedback and facilitators' experiences, we report lessons learned from utilizing collaborative design canvases for creative social robot design projects that specifically focus on early stages and concept ideation. We propose practical guidelines for canvas-based online facilitation focusing on creative design workshops and projects. In addition, we discuss the lessons learned concerning social robot design activities taking place in online mode. To respond to the challenges of designing tangible robots in a fully online mode, we suggest a Hybrid Robotic Design Model (HRDM), where the participants work in contact with facilitators, other participants and robots at specific points, while the other phases are conducted online.
RESUMO
To support the sustainability of future cities, residents' living spaces need to be built and used efficiently, while supporting residents' communal wellbeing. Nordic superblock is a new planning, housing, and living concept in which residents of a neighborhood-a combination of city blocks-share yards, common spaces and utilities. Sharing living spaces is an essential element of this approach. In this study, our goal was to study the ways in which intelligent technology solutions-such as proactive, data-driven Artificial Intelligence (AI) applications-could support and even motivate the use of common areas in superblocks. To this end, we conducted a two-phase qualitative study: in the first phase, potential superblock residents (N = 12) shared their perspectives of sharing of living spaces in general, and more specifically of how intelligent technologies could support sharing spaces. In the second phase, two workshops with experts (N = 7) were held to gather understanding of possibilities of intelligent technologies in meeting the residents' expectations of space sharing. The results illustrate space sharing and communality as supportive factors for one another, enabled but also complicated by social interaction. Major possibilities for intelligent technologies to advance space sharing were seen in organizing the use of spaces and facilitating social interaction in the community. As an outcome, four roles incorporating several use purposes of intelligent technologies were found. The findings can inform the Human-Centered AI (HCAI) research and design improving sustainable living in future urban neighborhoods.
RESUMO
In recent years, the use of virtual prototyping has increased in product development processes, especially in the assessment of complex systems targeted at end-users. The purpose of this study was to evaluate the suitability of virtual prototyping to support human factors/ergonomics evaluation (HFE) during the design phase. Two different virtual prototypes were used: augmented reality (AR) and virtual environment (VE) prototypes of a maintenance platform of a rock crushing machine. Nineteen designers and other stakeholders were asked to assess the suitability of the prototype for HFE evaluation. Results indicate that the system model characteristics and user interface affect the experienced suitability. The VE system was valued as being more suitable to support the assessment of visibility, reach, and the use of tools than the AR system. The findings of this study can be used as a guidance for the implementing virtual prototypes in the product development process.
