RESUMO
Los conocimientos, habilidades y destrezas para trabajar en equipo son clave en el desempeño eficaz de un gran número de posiciones laborales. Las organizaciones pueden acceder a estas habilidades a través del desarrollo de las mismas mediante programas formativos. Diferentes estudios muestran cómo a través de metodologías de formación presencial las habilidades para trabajar en equipo pueden ser desarrolladas en los alumnos. Sin embargo, la formación presencial puede ser complementada con la formación on-line en programas blended-learning que aúnen las ventajas de ambas aproximaciones. En el trabajo que se presenta se valora, a través de los niveles de evaluación de la formación de Kirkpatrick, un programa de formación blended-learning especialmente diseñado para el desarrollo de las habilidades para trabajar en equipo. Realizado con 102 profesionales, los resultados muestran una alta satisfacción de los alumnos con el curso, un alto nivel de aprendizaje de conocimientos, tanto declarativos como procedimentales, y un moderado nivel de transferencia de lo aprendido al puesto de trabajo (AU)
The knowledge, skills and abilities that are required to work optimally in teams are critical for many types of work. Organizations can provide access to these skills by means of training programs. Diverse studies show how traditional in-site training methodologies can improve teamwork knowledge, skills and abilities. Nevertheless, in-site methods can be complemented with on-line strategies that result in blended learning programs. The aim of this work is to analyze, following Kirkpatricks assessment levels, the effectiveness of a blended-learning program of teamwork training in an organizational context. Carried out with 102 professionals, the results show participants satisfaction with the program, high level of learning (of both declarative and procedural knowledge), and a moderate level of transfer of learning to the job (AU)
Assuntos
Humanos , Masculino , Feminino , Adulto , Destreza Motora/fisiologia , Habilidades para Realização de Testes/métodos , Habilidades para Realização de Testes/psicologia , Aprendizagem , Reeducação Profissional/métodos , Reeducação Profissional/tendências , Competência Profissional/estatística & dados numéricos , Análise de Dados/estatística & dados numéricos , Reeducação Profissional/organização & administração , Reeducação Profissional/estatística & dados numéricos , Reeducação Profissional/normas , Análise de Dados/métodosRESUMO
The knowledge, skills and abilities that are required to work optimally in teams are critical for many types of work. Organizations can provide access to these skills by means of training programs. Diverse studies show how traditional in-site training methodologies can improve teamwork knowledge, skills and abilities. Nevertheless, in-site methods can be complemented with on-line strategies that result in blended-learning programs. The aim of this work is to analyze, following Kirkpatrick's assessment levels, the effectiveness of a blended-learning program of teamwork training in an organizational context. Carried out with 102 professionals, the results show participants' satisfaction with the program, high level of learning (of both declarative and procedural knowledge), and a moderate level of transfer of learning to the job.
