A diary study on the moderating role of leader-member exchange on the relationship between job characteristics, job satisfaction, and emotional exhaustion.

Job characteristics play an essential role for the well-being of employees. When job characteristics are unfavorable, the experienced exchange relationship with one's supervisor (i.e., leader-member exchange, LMX) may become relevant to weaken negative consequences. We conducted a diary study over ten consecutive working days with 112 academics. Based on conservation of resources theory, we assumed that daily LMX constitutes a resource for employees that moderates the link between job characteristics (job control and time pressure) and job satisfaction as well as emotional exhaustion. Additionally, we proposed lagged-effects of morning job characteristics and LMX on next-day morning job satisfaction and emotional exhaustion. Findings from hierarchical linear modeling (HLM) demonstrated that on the day-level higher perceived levels of job control in the morning were associated with higher perceived job satisfaction and lower perceived emotional exhaustion in the afternoon. The experience of increased time pressure in the morning was negatively related to perceived day-level afternoon job satisfaction and positively to perceived day-level afternoon emotional exhaustion. Within one day, perceived LMX moderated the relationship between perceived job control and perceived job satisfaction in the afternoon. We only found lagged effects of the interaction between afternoon job control and afternoon LMX on next-day morning job satisfaction. We discuss daily LMX as a resource for employees both within one day and from day-to day, along with future research directions on the buffering role of LMX.

A Diary Study on Anticipated Leisure Time, Morning Recovery, and Employees' Work Engagement.

Recovery during yesterday's leisure time is beneficial for morning recovery, and morning recovery fosters employees' work engagement, a positive, motivational state associated with job performance. We extended existing research by assuming that both, morning recovery (considered a resource) and anticipated leisure time (considered an anticipated resource gain), relate to work engagement. Anticipated leisure time comprises two constructs: general anticipation of leisure time, which refers to employees' cognitive evaluation of their entire upcoming leisure time, and pleasant anticipation of a planned leisure activity, which describes a positive affective reaction because of one specific, upcoming leisure activity. We suggested that employees with high pleasant anticipation generate more thoughts of a planned leisure activity (ToPLA), which may distract them from their work, reducing their work engagement. A diary study over five days showed that morning recovery and general anticipation of leisure time were positively related to work engagement. Furthermore, employees with higher pleasant anticipation of a planned leisure activity reported more ToPLA. In contrast to our expectations, neither pleasant anticipation nor ToPLA was related to work engagement. In sum, this study introduced anticipated leisure time as a novel antecedent of work engagement and demonstrated that anticipated resource gains are important for high work engagement.

A Daily Diary Study on the Consequences of Networking on Employees' Career-Related Outcomes: The Mediating Role of Positive Affect.

Although researchers have shown that networking is positively associated with numerous long-term outcomes (e. g., salary, promotion) investigations of proximal outcomes of networking are still scarce. Building on Conservation of Resources theory (COR; Hobfoll, 2001, 2011) and conducting a daily diary study over five consecutive working days (N = 160 academics), we investigated short-term effects of networking on employees' career-related outcomes (i.e., career optimism and career satisfaction), job attitudes (i.e., job satisfaction), and well-being (i.e., emotional exhaustion). Further, we suggested that positive affect would act as a mediator. Results from hierarchical linear modeling (HLM) showed that daily networking relates to all four outcome variables. Moreover, positive affect mediated three of four hypothesized relationships, with a marginally significant effect for career satisfaction. By providing evidence for valuable short-term benefits of networking, our study extends existing research on positive long-term effects (for example on salary, promotions). Findings broaden the scope by integrating networking research with a positive organizational behavior perspective. We discuss practical implications with regard to career intervention strategies, study limitations, and prospects for future research.

Daily Negative Work Events and Employees' Physiological and Psychological Reactions.

Scholars have accumulated an abundant amount of knowledge on the association between work stressors and employees' health and well-being. However, notions of the complex interplay of physiological and psychological components of stress reactions are still in their infancy. Building on the Allostatic Load (AL) model, the present study considers short-term within-person effects of negative work events (NWEs) on indicators of both physiological (i.e., salivary cortisol) and psychological distress responses (i.e., negative affect and emotional exhaustion). Multilevel findings from an experience sampling study with 83 healthcare professionals suggest that reported NWEs predict employees' psychological but not endocrine stress responses. Results contribute to a more comprehensive understanding of employees' daily response patterns to occupational stressors.

Do social conflicts with customers at work encroach upon our private lives? A diary study.

Social interactions at work can strongly influence people's well-being. Extending past research, we examined how social conflicts with customers at work (SCCs) are related to employees' well-being (i.e., state negative affect, NA) and nonwork experiences (i.e., psychological detachment from work and negative work reflection at home) on a daily level. Using experience-sampling methodology, we collected data from 98 civil service agents over 5 working days. Hierarchical linear modeling revealed that on the daily level, SCCs were related to employees' NA as well as with their nonwork experiences. Specifically, SCCs were negatively related to psychological detachment from work and positively related to negative work reflection after work. Furthermore, results provide support for the mediating role of NA in the SCC-nonwork experiences relationship. The findings of the present study broaden the scope of workplace conflict research by showing that conflicts are not only associated with employees' impaired well-being but even encroach on their nonwork experiences.