[The São Carlos Hospital School: assessment of its functioning by means of user satisfaction]. / O hospital-escola de São Carlos: análise do funcionamento por meio da satisfação dos usuários.

This research assessed the satisfaction of the users of São Carlos Hospital School in its first six months of functioning. A sample of 137 users was grouped according to the service used: hospital admittance, home care, emergency medical assistance, spontaneous emergency and shelter. Inferential statistics were realized by Chi-Square and Fischer Exact tests. The majority of users were women and aged 18 to 45 years-old. The users were "very satisfied" (46.2%) with attendance agility and with the team (52.6%). A number of 59.2% of the users were very satisfied with the hospital and 68.8% considered the service better than expected. Less "clarity concerning health" was reported for shelter regarding hospital admittance and home care (p<0.05). Users under hospital admittance presented greater satisfaction and better expectation compared to acceptance and emergency medical assistance (p<0.05). User profile characteristics as "skin color" and "health plan" presented statistical differences regarding general satisfaction. The study showed that the adoption of a humanized model of assistance in healthcare as the proposal of this Hospital resulted in user satisfaction.

O hospital-escola de São Carlos: análise do funcionamento por meio da satisfação dos usuários / The São Carlos Hospital School: assessment of its functioning by means of user satisfaction

O objetivo deste estudo é avaliar a satisfação dos usuários com o hospital-escola de São Carlos nos seis primeiros meses de funcionamento. Amostra é composta por 137 usuários divididos pelo serviço utilizado (internação hospitalar, internação domiciliar, emergência SAMU, emergência demanda espontânea e acolhimento) no hospital. Os usuários foram entrevistados quanto ao perfil sociodemográfico e clínico e avaliação da satisfação com o hospital. A maioria dos usuários era do sexo feminino e na faixa etária de 18 a 45 anos. Os usuários ficaram "muito satisfeitos" (46,2 por cento) com a agilidade no atendimento e com a equipe (52,6 por cento). 59,2 por cento dos usuários ficaram muito satisfeitos com o hospital e 68,6 por cento o consideraram melhor do que imaginavam. Não houve diferença entre serviços na satisfação com a agilidade, ambiente físico e equipe. Houve menor "esclarecimento sobre a saúde" no acolhimento em relação à internação hospitalar e domiciliar (p<0,05). Os usuários da internação hospitalar apresentaram maior satisfação e melhor expectativa do que o acolhimento e emergência SAMU (p<0,05). As características do perfil do usuário com diferenças estatísticas quanto à satisfação foram "a cor da pele" e "plano de saúde". O estudo demonstra que a adoção do modelo de assistência humanizada à saúde, como a proposta do hospital-escola, resulta em satisfação dos seus usuários.

This research assessed the satisfaction of the users of São Carlos Hospital School in its first six months of functioning. A sample of 137 users was grouped according to the service used: hospital admittance, home care, emergency medical assistance, spontaneous emergency and shelter. Inferential statistics were realized by Chi-Square and Fischer Exact tests. The majority of users were women and aged 18 to 45 years-old. The users were "very satisfied" (46.2 percent) with attendance agility and with the team (52.6 percent). A number of 59.2 percent of the users were very satisfied with the hospital and 68.8 percent considered the service better than expected. Less "clarity concerning health" was reported for shelter regarding hospital admittance and home care (p<0.05). Users under hospital admittance presented greater satisfaction and better expectation compared to acceptance and emergency medical assistance (p<0.05). User profile characteristics as "skin color" and "health plan" presented statistical differences regarding general satisfaction. The study showed that the adoption of a humanized model of assistance in healthcare as the proposal of this Hospital resulted in user satisfaction.

The effects of periodic interruptions of physical activities on the physical capacities of adult active women.

Physical activity programs adapted to the elderly have been proposed with the purpose of minimizing the alterations provoked by aging. These programs usually present break periods of more than 30 days, at least once a year. The aim of this study was to verify if 30-day interruptions cause alterations in the acquisition of physical capacities for senescent women. The study was longitudinal in design, 125 senescent women completed a physical activity program consisting of stretching, aerobic resistance, strength, power and resistance exercises; coordination, agility and flexibility activities; respiratory and relaxation exercises during almost 2 years. Two periods were selected, containing four evaluations with two activities' interruption periods in between the measurements. The main outcome measures were manual pressing strength, flexibility, dynamic balance and physical conditioning (VO2max). During the program there was an increasing tendency for the muscular strength and the VO2max. A significant improvement in flexibility was noted (p<0.0001), but there was no significant difference between the 3rd and the 4th, and the 7th and the 8th measurements. During the program, the dynamic balance showed significant difference (p<0.0001), but there was no significant difference in the interruption periods. It was possible to observe that 30 days of interruption of physical activities in both studied periods were not enough to significantly alter the values of physical capacities of senescent active women.