1.
J Nurs Adm
; 23(3): 26-8, 1993 Mar.
Artigo
em Inglês
| MEDLINE
| ID: mdl-8473925
RESUMO
Faced with the challenge of providing cost effective services, administrators at the Hospital for Sick Children in Toronto, Canada recognized an opportunity to reduce unnecessary emergency visits. A telephone hotline was established to provide parents with reassurance and treatment guidelines that allowed them to care for their children at home.