Survey-based investigation of sports and leisure horse owners' approaches to, and expectations of, equine veterinary care.

BACKGROUND: Client satisfaction depends on the balance between expectations and service experience. Previous research identified seven aspects of equine veterinary professional conduct that are important for client satisfaction: quality of care, quality of service, horsemanship, transfer of knowledge, financial aspects, interpersonal skills and professionalism. METHODS: By employing a cross-sectional study design through a survey-based investigation, horse owners' initial contact preferences and their perceptions of the importance of various aspects of veterinary care in different scenarios were explored. Categories included professional versus amateur and competitive versus non-competitive horse owners. Quantitative data analysis was performed. RESULTS: Data from 1153 participants revealed that horse owners promptly contacted veterinarians for colic (92.7%) but delayed for lameness (51.8%) and pre-purchase examinations (63.0%). Overall, quality of care emerged as the most important aspect of veterinary care for horse owners, with financial aspects considered least important. Competitive and professional horse owners prioritised financial aspects and professionalism, whereas non-professional and non-competitive horse owners prioritised quality of care and interpersonal skills (p < 0.005). LIMITATIONS: Survey distribution relied on a snowball effect, internet access was necessary and the study exclusively represents the Western equine community. Potential bias should be acknowledged. CONCLUSION: The perceived importance of various aspects of veterinary care varies depending on the nature of the consultation and the horse owner type. Tailoring veterinary services can improve client satisfaction by aligning with diverse expectations.

Green treasures: Investigating the biodiversity potential of equine yards through the presence and quality of landscape features in the Netherlands.

At a time of mounting ecological crises and biodiversity loss, there is an urgent need for nature-based solutions. Equestrian properties cover a considerable proportion of the European rural and peri-urban landscape and provide much potential for integrating ecosystem services, such as the inclusion of small landscape features. The aim of this study was to investigate the presence and quality of landscape features (LF) to help determine how the equine sector can contribute to the agro-ecological transition. Using a citizen science approach, 87 commercial and 420 private yard owners reported the type, frequency and geometric dimension of LFs and additional biodiversity enhancing features. A hierarchical multivariate regression was used to determine how equine property characteristics explain variation in the Percentage Property Coverage (PPC) of LFs. The model explained 47% of the variation of PPC. The variables that explained significant variation in PPC included Yard size, Number of LFs, Tree rows, Fruit orchard, Wild hedges, Flowering strips, Buffer strips, Embankments and Cluttered corners. Commercial yards are significantly larger with significantly more horses and on average only 9% (±13.87%) of the property was covered by LFs whilst private yards had significantly more coverage of LFs with on average 12% (±14.77%). These findings highlight the substantial yet untapped potential of equine yards in fostering biodiversity, suggesting that the equine sector could play an important role in the agro-ecological transition. To encourage more biodiverse-inclusive yard designs, tailored strategies should consider the diverse factors influencing equine yard design, including existing knowledge, client demands, financial considerations, and equine health and welfare.

Used like Pawns or Treated like Kings? How Narratives around Racehorse Welfare in the 2023 Grand National May Affect Public Acceptance: An Informed Commentary.

The 2023 Grand National steeplechase race was delayed when protesters from the animal rights group, 'Animal Rising', gained access to the course just prior to the race. The international media spotlight was focused on what is already a high-profile event and the social licence of both this race and racing in general was scrutinised. Both at the time and for several days afterwards, the general public was exposed to two different narratives from pro- and anti-racing communities. This paper discusses these perspectives and the potential impact on the general public's relationship with racing. Whilst well-meaning and aiming to promote racing, much of the racing industry's commentary inadvertently risked damaging its reputation due to a poor understanding of social licence principles. We explore the reasons for these two groups' alternative perspectives on welfare and suggest considerations for change. Ultimately, if 'the people's race' is to maintain its social licence, the racing community needs to both understand and embrace the concept. Welcoming independent opinions, engaging with different viewpoints, accepting that change is inevitable and, most importantly, being proactive in making changes to prioritise equine welfare will all help racing to move towards greater public acceptance.

Let Them Be the Judge of That: Bias Cascade in Elite Dressage Judging.

Sport performances judged subjectively often suffer from systematic errors due to biases, with the sport of equestrian dressage being no exception. This study examines whether international dressage judges display systematic errors while evaluating elite horse-rider combinations. Data from seven 5* Grand Prix dressage events between May 2022 and April 2023 were analyzed (510 judges' scores) using Multivariable Linear Regression Analysis. Five predictor variables-Home, Same Nationality, Compatriot, FEI Ranking and Starting Order-were studied in relation to Total Dressage Score (TS). The model accounted for 44.1% of TS variance; FEI Ranking, Starting Order, Compatriot, Same Nationality, and Home were statistically significant (p < 0.001). Judges exhibited nationalistic and patriotism-by-proxy biases, awarding significantly higher scores to riders from their countries (p < 0.001). FEI Ranking and Starting Order also influenced scores significantly (p < 0.001). These biases, combined, created a cascade effect benefiting a specific group of riders. To address this, measures should be taken to develop a more objective judging system that is based on unequivocal, transparent and evidence-based criteria and supports the continuous development of a fair, sustainable, equine welfare orientated sport that fosters societal acceptance.

Engage and enjoy-investigating predictors of employee engagement and work satisfaction in equine veterinary professionals.

Introduction: Individuals working in the field of veterinary care are regularly affected by their profession. High levels of responsibility to often provide life-saving health care to animals combined with having to manage owners' expectations and irregular working hours can cause considerable levels of work-related stress among professionals in equine veterinary practice. On the positive side, research also shows that working in the veterinary profession can have a positive impact on personal wellbeing and feelings of fulfillment. A limited number of studies has investigated work satisfaction and engagement among veterinarians across the globe, and none specifically in the equine veterinary work field. The aim of the current study was to identify relevant predictors of employee engagement and work satisfaction in relation to demographic and work environment related factors in the equine veterinary profession. Methods: A cross-sectional study design was used to investigate work satisfaction and employee engagement among equine veterinary professionals from the UK, the US and the Netherlands using an online survey. Results: Results suggest that levels of work engagement and satisfaction in the veterinary profession may be gauged using four factors. These factors encompass Pride and purpose (the extent to which personal core values align with the mission of the employer, i.e., the veterinary practice), Company culture and relationship with management (the manner in which staff members interact with each other and the management), Working conditions and compensation (formal employment conditions relating to responsibilities and rewards and levels of collegiality) and Team culture and learning possibilities (encouragement to pursue personal and professional growth). Discussion: Findings underline the importance of being particularly mindful of inexperienced colleagues, those with demanding family commitments and, where feasible, of providing employees with a modicum of autonomy in order to ensure a satisfied equine veterinary workforce.

Changing Hearts and Minds in the Equestrian World One Behaviour at a Time.

Equestrianism is currently facing a range of pressing challenges. These challenges, which are largely based on evolving attitudes to ethics and equine wellbeing, have consequences for the sport's social licence to operate. The factors that may have contributed to the current situation include overarching societal trends, specific aspects of the equestrian sector, and factors rooted in human nature. If equestrianism is to flourish, it is evident that much needs to change, not the least, human behaviour. To this end, using established behaviour change frameworks that have been scientifically validated and are rooted in practice-most notably, Michie et al.'s COM-B model and Behaviour Change Wheel-could be of practical value for developing and implementing equine welfare strategies. This review summarises the theoretical underpinnings of some behaviour change frameworks and provides a practical, step-by-step approach to designing an effective behaviour change intervention. A real-world example is provided through the retrospective analysis of an intervention strategy that aimed to increase the use of learning theory in (educational) veterinary practice. We contend that the incorporation of effective behaviour change interventions into any equine welfare improvement strategy may help to safeguard the future of equestrianism.

Client satisfaction in equine veterinary practice: A structured review and qualitative synthesis.

BACKGROUND: The pressure on equine veterinarians to provide services that meet with a client's demands, that is, realizing client satisfaction, is considerable. AIM: The aim of this paper is to analyze existing literature, with a view to distill the most relevant components for client satisfaction in equine veterinary practice. MATERIALS AND METHODS: A structured literature search was conducted. Included papers were systematically organised and analysed using an inductive approach. RESULTS: Seven components relevant to client satisfaction in equine veterinary practice were identified: quality of care, quality of service, horsemanship of the veterinarian, costs of service, interpersonal skills, professional attitude and transfer of knowledge. DISCUSSION: The limited amount and variable quality of available records regarding client satisfaction in equine veterinary practice are the main limitations of this study. CONCLUSION: The seven categories identified are likely to play a fundamental role in achieving client satisfaction in equine veterinary practice. Additional research is required to validate these categories and relate them to different types of clients as well as map their needs and expectations, so that they can be used to assist equine veterinary professionals in tailoring customer experience to the individual client.

Coordination dynamics in horse-rider dyads.

The sport of equestrianism is defined through close horse-rider interaction. However, no consistent baseline parameters currently exist describing the coordination dynamics of horse-rider movement across different equine gaits. The study aims to employ accelerometers to investigate and describe patterns of motor coordination between horse and rider across the equine gaits of walk, rising trot, sitting trot and canter. Eighteen female (N=18; mean age±SD: 37.57±13.04) Dutch horse-rider combinations were recruited to participate in the study. Horse-rider coordination was recorded using two tri-axial wireless accelerometers during a standard ridden protocol. Multiple measures of horse-rider coordination were calculated to investigate the relationship between the horse and rider, while the unpredictability of the acceleration-time series of the horse and rider during task performance were determined separately by means of approximate entropy analysis. The kinematic variables of horse-rider correlation, mean relative phase, mean standard deviation of the relative phase, approximate entropy rider, approximate entropy horse and spectral edge frequency at 95% of the power in the 0-10 Hz frequency band were examined using multiple correlational analyses and multivariate analysis of variance (MANOVA). Findings showed significantly different coordination dynamics between equine gaits, with the gait of canter allowing for the highest levels of horse-rider synchronicity. It may be concluded that accelerometers are a valuable tool to map distinct coordination patterns of horse-rider combinations.